Thomas Chrysler Dodge Jeep Ram of Highland

Will not fix what is wrong with the car 6th time being in the dealership and the customer service is horrible. Service lies so they don't have to honor warentee. Got told my Chrysler 200 was 6th time being in the dealership and the customer service is horrible. Service lies so they don't have to honor warentee. Got told my Chrysler 200 was not suppose to have E85 gas in it so they said it was not covered by my warranty. My gas cap clearly says it only takes E85. Service manager stated they needed to pull the exsisting gas out replace with 87. 175$ an hour three hour minimum. So they are pretty much telling me to void my warranty put gas in it that it doesn't take but my owners manual clearly said E85. So I guess the owners manual is lying. I was told I was not allowed to come back to their dealership because their customer service rep Kelly didn't like what I had to say so she said bring it. Then after I ask for her not to call back only the manager she repeatly calls causing issues. So when I get up there to get my car they notated my paperwork I was abusive? I never lifted a hand to anyone I never threatened anyone. So now I have to void my warentee because I cannot go there anymore. They will hide them not knowing about cars and not honor your wantentees unless you buy from them STAY AWAY FAR AWAY IF YOU DONT WANT YOUR CAR TO BE MESSED UP the only good service they had was Lester. More

Best experience The Durango we wanted was not on the lot but the staff was diligent in finding the exact car we wanted. Everyone was professional and knowledgeable. I The Durango we wanted was not on the lot but the staff was diligent in finding the exact car we wanted. Everyone was professional and knowledgeable. It was the best car buying experience. More

Great experience I had a great experience at Thomas Dodge. Stop by there just to look at a Jeep Renegade came out with a Jeep Compass. Never thought I would have brou I had a great experience at Thomas Dodge. Stop by there just to look at a Jeep Renegade came out with a Jeep Compass. Never thought I would have brought a Jeep. But I am LOVING my new Jeep. Thanks to my salesperson Faye. She was very helpful with me in deciding my purchase. Faye helped me get the most bang for my buck. 🎉🎉🎉💰💵Thanks again to my awesome salesperson Faye Giles! More

Awesome! Love Faye! Really had a great time buying a great jeep wrangler! Wanted one forever and finally got one! Faye, my sales person was awesome! Finance department Really had a great time buying a great jeep wrangler! Wanted one forever and finally got one! Faye, my sales person was awesome! Finance department works with you! Perfect! More

Excellent Service & Knowledge We stopped by the dealership numerous times looking at trucks. Joe Heisler was extremely knowledgeable about each one. His follow up was appreciated We stopped by the dealership numerous times looking at trucks. Joe Heisler was extremely knowledgeable about each one. His follow up was appreciated. We highly recommend this dealership. More

Amazing An amazing team of professionals such as Jamie Sigler and Tim Kroll that made my car shopping experience much easier. They made me and my grandfather An amazing team of professionals such as Jamie Sigler and Tim Kroll that made my car shopping experience much easier. They made me and my grandfather feel very welcomed at the dealership as well. More

Faye is Great! We went to the dealership with a specific vehicle in mind. When that vehicle was no longer available, Faye worked with us to find another Cherokee tha We went to the dealership with a specific vehicle in mind. When that vehicle was no longer available, Faye worked with us to find another Cherokee that met our needs. She had no problem when we wanted a little time to think about it and helped us get the deal done when we returned for our scheduled appointment with her. More

Very good Faye was very professional friendly and help me with all the questions I had to ask. She also gave me test drive and showed me all different options. Faye was very professional friendly and help me with all the questions I had to ask. She also gave me test drive and showed me all different options. I recommend her as a very good salesperson More

New SUV Thank you Fabulous Faya went to Thomas In Indiana on Wednesday to test drive a jeep, but that wasn’t the one for me, so my saleswoman Faya and myself Thank you Fabulous Faya went to Thomas In Indiana on Wednesday to test drive a jeep, but that wasn’t the one for me, so my saleswoman Faya and myself snd husband looked around and found the perfect SUV for me. Thsnk you so much for your help in assisting me with the new truck and for been personal and courteous and taken the time to help us thank you Fabulous Faye we appreciate the help. Thank you Fabulous Faya More

My experience The service i received was nothing but the best she took her time and explained all my options out so that i could leave with something for my price r The service i received was nothing but the best she took her time and explained all my options out so that i could leave with something for my price range everything was good and worth it i would definitely recommend this place to others. More