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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,138 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,138 reviews

September 21, 2018

Awesome I like how my advisor explained everything and asked were there any concerns that I have with my car. They also washed it for me and once it was done More

by JANICEWILLIAMS3568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zinanni
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for the 5-stars and for letting us know that your customer experience was such a good one. If there's anything else we can do for you, please let us know.

September 21, 2018

Amazing employees and great customer service The sales staff and service were very helpful and friendly. Always answered my questions and made me feel comfortable. I wouldn’t go anywhere else to More

by brionnawright4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Chris Zinanni, Lane Carlley
September 18, 2018

Customer service Ashley was great in helping me find the car of my dreams. She helped me to explore all of my options and was genuinely concerned that I was happy with More

by Laurenann17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for taking the time to recognize Ashley! It's so great to know that you were impressed by the customer service that you received. She was happy to help you find your dream car. We hope to serve you again in the future.

September 14, 2018

Excellent Customer Service I came in to test drive a vehicle and ended up buying it that same day. Very low pressure sales environment that made the buying process easy for me. More

by DLee916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devron Lashley
Sep 14, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you chose us as your dealership and that you had a great experience! It is wonderful to know that our staff was helpful and provided you with excellent customer service which helped make your car-buying experience go well. We thank you also for recommending us and we hope to see you again in the near future!

September 06, 2018

Priced right painless purchase I had been shopping for a reasonably priced spare car to drive daily for work and connected w/Faye. I told her what I was looking for and in 3 days s More

by Oliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Johnson
Sep 07, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your fantastic review, Oliver. We are ecstatic to hear Faye has "Faybolized" you and that our team was accommodating and friendly to work with. Please do not hesitate to reach out to us with any questions or concerns you may have. We hope to see you again. Congratulations on your new ride!

September 02, 2018

Wait...Wait...Wait Pulled in, waited 10 minutes to be greeted. No update on vehicle status. 1 hour 45 minutes later, vehicle done, oil change, 15 minutes went by, had to More

by Jeep2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvador, Arevalo
Sep 16, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your feedback. I am concerned to see you are disappointed by any wait that did not meet your expectations when you visited us for an oil change. I would appreciate the opportunity to connect with you about your concerns. Will you please consider reaching out to me with your best contact information at your earliest convenience? Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

September 01, 2018

Excellent service and very friendly I brought my newly purchased used jeep Liberty from a used car lot and brought it to Thomas for some repairs. Unfortunately, the repairs for my recen More

by zack04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Zack, Thank you for sharing your experience working with Joe to trade in your Jeep and lease another vehicle. Please let us know if we can do anything else for you. We welcome you and your wife back!

August 30, 2018

Best place to go for a new car I have been coming here for years to service my car. When I needed a new car I knew I could find what I was looking for. Faye took great care of me, e More

by Cindie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the amazing review, Cindie! We will be sure to thank Faye for giving you a hassle-free car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

August 26, 2018

Amazon go staff! Ask for Robert if you want an expert! Robert was very understanding of our needs. He gave us up front scenarios to get us the best deals. He was very detailed and accurate on amounts that More

by Jujubean12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that Robert was very understanding of your needs and that he found you some great deals! It is great that Robert was also very detailed and accurate during your visit and that your Finance Agent was very helpful. We appreciate your feedback and we hope to see you again soon!

August 14, 2018

Sales at Thomas dodge. I dealt with salesman Lane Carley. He was extremely knowledgeable and informative. I never felt pressured. He me have my first car buying experience w More

by Usedblack30p
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Carlley
Aug 14, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Congratulations on your first car! We are so happy we could help and if you need anything, please let us know.

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