Thomas Chrysler Dodge Jeep Ram of Highland

Detail interior of the vehicle The acting manager at the time was friendly and very helpful in the process of the detail of my vehicle. I appreciate the efforts the dealership provi The acting manager at the time was friendly and very helpful in the process of the detail of my vehicle. I appreciate the efforts the dealership provided. More

Fast service I've had Kelli H. before and she always treated me well. My oil change and tire rotation was done in great time and Kelli got me back on the road . I've had Kelli H. before and she always treated me well. My oil change and tire rotation was done in great time and Kelli got me back on the road . More

Up front sales person The sales person I had was upfront and honest… She tried to do a very good job of explaining the vehicle and the different options....Only problem I h The sales person I had was upfront and honest… She tried to do a very good job of explaining the vehicle and the different options....Only problem I had was that the price they offered on the Internet was lower than they offered me in person… Not the sales person’s fault… Her manager said read the fine print… Not a good way of doing business More

2018 Dodge Caravan GT This is my 2nd vehicle purchase from Thomas Dodge. I'm a Dodge Man & my Salesperson Joe is the best @ selling cars. I love my purchase. This is my 2nd vehicle purchase from Thomas Dodge. I'm a Dodge Man & my Salesperson Joe is the best @ selling cars. I love my purchase. More

Great first service! Had first service done on my 2018 Ram 2500. Service team did great job on my truck. Thank you Kelly getting me in and out fast! Had first service done on my 2018 Ram 2500. Service team did great job on my truck. Thank you Kelly getting me in and out fast! More

Joke of a Dealership I had a horrible experience with this dealership after having my car towed from Portage, IN after my transmission and engine lights went on. It start I had a horrible experience with this dealership after having my car towed from Portage, IN after my transmission and engine lights went on. It started when I arrived, Brian rushed me through what was wrong with my car and told me they would call me Thursday all in about 3 minutes of me arriving. (It was the week of Christmas, which was fine). My horrible experience really started when they told me they had to charge me for their service, even though my car was not even a year old. They said my air filter was "Clogged" which after getting multiple opinions, found out that was physically impossible. Because it was a "Maintenance Issue" they told me it was my fault for not servicing my car, even though I had proof of my air filter being checked not even a month prior to this incident at another location. After seeing I was physically upset, All Brian could tell me was "Yeah, I don't know. It's a code I've never seen before" BIG HELP. I get it charge me the $30 to change an air filter, but I should have never been charged $115 for labor for a car that is not even a year old under warranty. That was the most absurd part. I was sent over to the cashier to pay the $145 dollars I should not have been charged. After being stared at by 5 sales people standing in a circle, with not one asking if I needed help, I finally approached them as asked for a cashier. The one who decided to help me was extremely rude and sarcastic because he knew I was upset about the service department. Carol the cashier was pleasant.....at first. After paying and being told my car would be pulled up front. I went outside and waited for over 20 minutes. I went back in to talk to Carol to see what was taking so long. She chose to ignore me and talk to one of her other employees instead then walk away when she was done, ignoring me again. The final HORRIBLE experience at Thomas was when my car was finally pulled up, all of my paperwork for my car that was originally in my glove box was all taken out and left on the floor of my passenger seat. As well as filthy greasy handprints on the interior of the drivers door. (I have pictures of everything) This dealership is a joke. I highly recommend no one steps foot in here. More

Very good dealership with great prices. My sales rep, Danny. Was very professional and respectful threw out the whole experience. I honestly felt that he wanted to make sure we get the best My sales rep, Danny. Was very professional and respectful threw out the whole experience. I honestly felt that he wanted to make sure we get the best deal possible. I walked out with the 2020 Jeep GC limited X. Awesome vehicle and people in there. More

Great experience! Everyone was friendly! Didnt feel like i was stuck there all night. Got exactly what i wanted! Joe was a great salesman! Will definitely recommend! Everyone was friendly! Didnt feel like i was stuck there all night. Got exactly what i wanted! Joe was a great salesman! Will definitely recommend! More

Thanks Brian! Had a problem with my vehicle and they fixed it right away. :) great staff. Very friendly and personable. Wont take my vehicle anywhere else. Thanks. Had a problem with my vehicle and they fixed it right away. :) great staff. Very friendly and personable. Wont take my vehicle anywhere else. Thanks. More