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The Used Car Factory

Mechanicsville, MD

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rated
354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

October 20, 2015

been to alot of used car dealerships but this one is tops once again the staff was very helpful very nice, and didn't try pushing themselves on you to buy a car from there lot . Very laid back and that's the More

by lpcityhotrods301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Sheila Nimmerrichter
Oct 21, 2015 -

The Used Car Factory responded

I sincerely thank you for going out of your way to write this review about The Used Car Factory. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Kind regards, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

October 19, 2015

Tom and Steve went way above and beyond Tom made buying this car easier than it should have been. No pressure at all. Less than ideal situation and Steve found the financing we needed and More

by flightmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Oct 19, 2015 -

The Used Car Factory responded

Thank you for taking the time to write about your experience with us! At The Used Car Factory, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we able to satisfied your purchasing needs. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Respectfully, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

October 19, 2015

Family friendly atmosphere It was a pleasure doing business with Donny, he gave me the time I needed to make my decision. I will refer them to family and friends for future purc More

by Shirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Donny Dunbar
Oct 19, 2015 -

The Used Car Factory responded

Shirl, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your purchasing needs. At The Used Car Factory, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Respectfully, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

October 10, 2015

Outstanding dealership I was very impressed from the beginning to the end.. The dealership is very professional and is very willing to work with you . They did everything po More

by Mbailey78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Oct 12, 2015 -

The Used Car Factory responded

We appreciate your input. Glad to hear that you are impressed with the service we offer here at The Used Car Factory. We are grateful for your recommendations. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

October 05, 2015

5+ Stars Had a Chance to visit their lot and meet with Donny Dunbar. Donny allowed us time to look over car, take it for a test drive not once but twice, and More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Donny Dunbar, Sheila Nimmerrichter
Oct 07, 2015 -

The Used Car Factory responded

Bill, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. We are grateful for your recommendations. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. All the best, Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

October 05, 2015

Great Used Car Dealership Makes You Feel Like Family We were just looking for a car for me to drive to and from college classes and Frank treated us like family from the start. We saw many cars, but he More

by DonJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Sheila Nimmerrichter
Oct 07, 2015 -

The Used Car Factory responded

Thank you for this excellent review. We are so happy to hear that Frank could make you feel like a part of the The Used Car Factory family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! All the best, Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

September 15, 2015

Best Used Car Dealership ever been to. Gave a Five Star Rating because we've never been to such a great Used Car Dealership as this one. Received a great deal on the vehicle we purchased a More

by TylerG0897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Sheila Nimmerrichter
Sep 19, 2015 -

The Used Car Factory responded

We really appreciate you taking time to write this nice feedback about our dealership. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

August 12, 2015

Great Experience We had an easy no hassle experience at the used car factory. Sheila, Jody and Steve assisted us and were great. We got exactly what we were look More

by searching07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Sheila Nimmerrichter
Aug 14, 2015 -

The Used Car Factory responded

Thank you for taking the time to leave us this wonderful review! It is fantastic to know that Sheila, Jody and I provided you with an easy, hassle free and great experience during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

August 11, 2015

Great experience! We had a great car buying experience from The Used Car Factory! Got a great deal on the vehicle, got what we wanted for our trade! Everyone was know More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Sheila Nimmerrichter
Aug 12, 2015 -

The Used Car Factory responded

Thank you for taking the time to leave us this terrific feedback! We’re elated to hear that we provided you with a great car buying experience during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

July 30, 2015

In and out fast no bs Very happy In and out fast no BS I told him what I want it he search for any found my dream truck can't ask for anything better than that Donny Dunb More

by Truck2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Donny Dunbar, Sheila Nimmerrichter
Jul 30, 2015 -

The Used Car Factory responded

Thanks so much for going out of your way to write this great review! We’re very glad to know that Donny was of such help to you during your visit, and he is a valuable team member, indeed. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com

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