The Used Car Factory
Mechanicsville, MD
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JAMIE THORNE IS THE MAN! JAMIE WAS GREAT TO WORK WITH, I WAS VERY PICKY AND KIND OF A PAIN BUT MY MAN KEPT HIS COMPOSER! FOUND A VEHICLE I WANTED JAMIE SET UP THE TEST DRIVE A JAMIE WAS GREAT TO WORK WITH, I WAS VERY PICKY AND KIND OF A PAIN BUT MY MAN KEPT HIS COMPOSER! FOUND A VEHICLE I WANTED JAMIE SET UP THE TEST DRIVE AND IT WASN'T A DAY OR 2 LATER AND IT WAS MINE. THANKS ALSO TO JODY YEATMAN AND STEVE PYLES FOR MAKING THE NUMBERS WORK! THANK YOU ALL! More
Service I talk to someone who cam and got a car from this dealership, so I decided to take my chance and go. I got there and I felt at home with these Gentlem I talk to someone who cam and got a car from this dealership, so I decided to take my chance and go. I got there and I felt at home with these Gentleman, I was scared about purchasing a car ALONE for the first time, John Carlson was guy I went to see and he made me feel comfortable from the beginning until the purchase of my car!!! It not only took him but these guy also: Steve Pyles and Jody Yeatman!! Thank you guys for all you do for helping those who are trying to establish credit to get back on ther feet I will return for another purchase and aslo send others!!! Thanks Again, Sincerely: Bernice Courtney More
Great customer service and wasn't haggled to do anything I enjoyed my time there great people and very aware of the help you need to get what you want. Jamie was a big help and very patient to get me in some I enjoyed my time there great people and very aware of the help you need to get what you want. Jamie was a big help and very patient to get me in something and driving home. More
Quick, friendly service In and out of there within a hour and a half. While doing all the paperwork, they cleaned my "new" Escape and made her shine! Very friendly staff and In and out of there within a hour and a half. While doing all the paperwork, they cleaned my "new" Escape and made her shine! Very friendly staff and they work with great banks to get the best possible interest rates. More
Great experience! Everyone at this dealership is super helpful . HUGE thanks to Donny for spending a ton of time helping me find the right car. And thanks to Steve and Everyone at this dealership is super helpful . HUGE thanks to Donny for spending a ton of time helping me find the right car. And thanks to Steve and James for wrapping everything else up. I was in and out quickly, and I'm VERY happy with my purchase. I'll definitely be back for my next car! More
Great Experience We had a great experience buying our new minivan. The salesman, Skip, was very knowlegable and our finance guy, Steve, was wonderful as well. We have We had a great experience buying our new minivan. The salesman, Skip, was very knowlegable and our finance guy, Steve, was wonderful as well. We have actually bought two cars from them and we would highly reccomend them to anyone. More
Great experience Great friendly service. Busy mom of 3 and my husband works long hours. Did all the pre-approval online, test drove the vehicle in mind and was in and Great friendly service. Busy mom of 3 and my husband works long hours. Did all the pre-approval online, test drove the vehicle in mind and was in and out in no time! Everyone was so helpful and they have a great variety of vehicles for great prices! Would definitely recommend this dealership to anyone looking for a used vehicle. More
Excellent Experience The dealers and employees that I dealt with at the Used Car Factory were amazing. I have never had a better experience at a car dealership. Everyone t The dealers and employees that I dealt with at the Used Car Factory were amazing. I have never had a better experience at a car dealership. Everyone there was professional and very friendly. Thank you Steve, James, and Jody for helping me and my wife to get our first car together. You have all helped us so much. More
excellant Jamie was awesome, Steve was as well. Excellent service , very attentive sales and finance people. Even Jody was great . Very fast and would recommend Jamie was awesome, Steve was as well. Excellent service , very attentive sales and finance people. Even Jody was great . Very fast and would recommend this dealership and sales people 100 percent More
Great experience Donny, Steve the finance manager and Jody were great no issues addressed everything and were very fair on price and my trades would highly recommend t Donny, Steve the finance manager and Jody were great no issues addressed everything and were very fair on price and my trades would highly recommend them to a friend or family member. More