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The Used Car Factory

Mechanicsville, MD

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354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

May 17, 2016

JAMIE THORNE IS THE MAN! JAMIE WAS GREAT TO WORK WITH, I WAS VERY PICKY AND KIND OF A PAIN BUT MY MAN KEPT HIS COMPOSER! FOUND A VEHICLE I WANTED JAMIE SET UP THE TEST DRIVE A More

by Acura3.2CL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Jamie Thorne
May 16, 2016

Service I talk to someone who cam and got a car from this dealership, so I decided to take my chance and go. I got there and I felt at home with these Gentlem More

by Bernice Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, John Carlson
May 07, 2016

Great customer service and wasn't haggled to do anything I enjoyed my time there great people and very aware of the help you need to get what you want. Jamie was a big help and very patient to get me in some More

by Cleveland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Jamie Thorne
May 07, 2016

Quick, friendly service In and out of there within a hour and a half. While doing all the paperwork, they cleaned my "new" Escape and made her shine! Very friendly staff and More

by WeNeedAVacation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, John Carlson
May 05, 2016

Great experience! Everyone at this dealership is super helpful . HUGE thanks to Donny for spending a ton of time helping me find the right car. And thanks to Steve and More

by cdamalouji2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Donny Dunbar, James Brown
May 02, 2016

Great Experience We had a great experience buying our new minivan. The salesman, Skip, was very knowlegable and our finance guy, Steve, was wonderful as well. We have More

by sarahashley2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Skip Wine
May 01, 2016

Great experience Great friendly service. Busy mom of 3 and my husband works long hours. Did all the pre-approval online, test drove the vehicle in mind and was in and More

by Jessica Kirkpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, James Brown
April 30, 2016

Excellent Experience The dealers and employees that I dealt with at the Used Car Factory were amazing. I have never had a better experience at a car dealership. Everyone t More

by Alexander Destiche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, James Brown
April 29, 2016

excellant Jamie was awesome, Steve was as well. Excellent service , very attentive sales and finance people. Even Jody was great . Very fast and would recommend More

by MELODYSZOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Jamie Thorne
April 29, 2016

Great experience Donny, Steve the finance manager and Jody were great no issues addressed everything and were very fair on price and my trades would highly recommend t More

by PROOPILOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Donny Dunbar
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