The Taverna Collection

DO NOT PURCHASE A VEHICLE FROM THEM!!!! THEY ARE NOT PEOPLE OF THEIR WORD!!! THEY DO NOT OFFER ANY CUSTOMER CARE!!! I AM SO VERY, VERY DISAPPOINTED WITH THEM!!! PEOPLE OF THEIR WORD!!! THEY DO NOT OFFER ANY CUSTOMER CARE!!! I AM SO VERY, VERY DISAPPOINTED WITH THEM!!! More

I made an offer out the door for 27k for my Lexus! After Reny agreed to my offer, the next day she told me I would have to pay and additional two hundred and fifty dollars for delivery, it was not the agree Reny agreed to my offer, the next day she told me I would have to pay and additional two hundred and fifty dollars for delivery, it was not the agreement! She was very short with me and rude! Once I my car was delivered, there was absolutely no follow up on my car! A month later the Tavern Collection called me and told me I had to pay an additional hundred dollars for the transfer of title, it was not the agreement! A month later, I received an email from the Taverna Collection asking about my experience. I emailed them back and told them how disappointed I was and asked for the two extra payments I made, to be refunded! I never heard back from them!!! The Taverna Collection, Reny, are not people of their word!!! I will never purchase a car from them or recommend anyone to buy from them! If your looking for great customer care, you certainly will not get it at the Taverna Collection!!! How disappointing!!! More

Would not pay reimbursement for car received with check engine light on. Shady people. Will not keep their promises!!! engine light on. Shady people. Will not keep their promises!!! More

xxxx poor customer service, bought a Mit Eclipse SE from them. Pics of car were altered, and misrepresented the cars appearance. When car arrived had broken A-pillar and interior such as headliner, and othe them. Pics of car were altered, and misrepresented the cars appearance. When car arrived had broken A-pillar and interior such as headliner, and other components were disgusting and tethered. The cars engine although is in very good shape for the vehicle being at its current mileage. Had it approx two months and have had to only replace the thermostat. BUT BE WARNED, they will hold your title hostage. Has been two months and still have not received it. Paid cash money for the car. The law says they have 30 days to issue but apparently this place feels like they dot have to follow the laws. There staff is pretty pricish and they seem to not want to assist, will lie to you just to get you off the phone. Also, there shipping team are cons, you pay for shipping and the shipping team expects you to pay them cash upon arrival. More

WARNING THIS BUSINESS IS A SCAM BE WARE! DONT GIVE THEM A DEPOSIT, INSPECT THE CAR FIRST, I RECOMMEND YOU NOT BUY FROM THEM! All there cars are from auctions, mostly are lemons, rebuilt titles, just junk! Th DEPOSIT, INSPECT THE CAR FIRST, I RECOMMEND YOU NOT BUY FROM THEM! All there cars are from auctions, mostly are lemons, rebuilt titles, just junk! They get them cheap and sell em deep! Save your hard earned money! Go to a reputable dealership. All them there are liars and CON-ARTIST More

I bought a BMW last month and once the sale is over, I had to chase down Raheem just to get a copy of my lease and what the warranty covered. Warranty company was very responsive, Nick is the only one w had to chase down Raheem just to get a copy of my lease and what the warranty covered. Warranty company was very responsive, Nick is the only one who has come thru for me answering questions as to when my former car will be paid off., etc. Tomorrow I go to BMW dealer as my car sputters and inside panel on driver's side comes loose so door will not shut. Buyer beware. More

DO NOT PURCHASE HERE!!! I purchased a BMW m550i from Tarverna and once the loan closed and they received my down payment everything turned to crap. I was told a car normally ships within a few days and Tarverna and once the loan closed and they received my down payment everything turned to crap. I was told a car normally ships within a few days and it took over two week. They never refunded my deposit essentially stealing a $1000 from me. When I receive the car, the gas tank was on empty the door had a scratch on it and the check engine light was on. I have a fraudulent claim with my bank for the deposit and no one from Taverna will assist me, my next steps are to contact the Better Business Bureau and then to file a police report . More

My name is Elvin and I went to Taverna Collection lot looking to trade in my Cadillac ATS. As I arrived I was very cautious and concern about dealing with Used car dealer and not a Typical Big name Car d looking to trade in my Cadillac ATS. As I arrived I was very cautious and concern about dealing with Used car dealer and not a Typical Big name Car dealership. I've purchased cars from Lexus, Cadillac and Ford dealerships in the past and let me tell you after meeting with Arturo and Nick @ Taverna I was very pleased with the no pressure and smooth transition of my purchase. Arturo took the time to explain the history of every car I looked at and test drove till I finally connected to the perfect car for me and my family. I give the Taverna sales team 5 Stars. Thank you! More

The worst dealer in florida don't answer phone neither from sales and manager Do not buy from this dealer all junk from auction. Piece of crap tires wear out from sales and manager Do not buy from this dealer all junk from auction. Piece of crap tires wear out More

Fantastic service from both Raheem and Nick today. Extremely happy with the 1 owner 2014 Mercedes GL 450 we just purchased. Family run dealership and treats us as such!! Extremely happy with the 1 owner 2014 Mercedes GL 450 we just purchased. Family run dealership and treats us as such!! More