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The Taverna Collection

West Park, FL

3.8
599 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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3801 S State Road 7

West Park, FL

33023

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Showing 599 reviews

June 16, 2023

Do not buy anything from this dealership will sell you a broken car with multiple issues and trouble codes stuck me with 5k in repairs only willing to pay 600 dollars worth of the 5k repairs needed xxxx dea More

by Didar R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zac
June 13, 2023

I purchased a vehicle from The Taverna Collection on 5/19, I sent a $2500 Deposit for a 2013 Porsche Cayenne GTS they advertised on cargurus.com. On 5/24, Taverna picked up my 2014 Mercedes GL450 from m More

by horace.mingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Lowe
Jun 14, 2023 -

horace.mingo responded

Today The Taverna Collection car dealer said "If you would like to proceed with the transaction, we would value your trade at $1,000, meaning you’d have to produce an additional $7k down payment or seek a larger amount financed from the lender." This is a criminal organization.

Jun 14, 2023 -

horace.mingo responded

This is a criminal organization using a Ponzi Scheme to sell cars that they do not own. They did not own the car they sold me and they don't own my trade that they are currently selling.

Jun 20, 2023 -

The Taverna Collection responded

Horace, I'm concerned to hear about the experience you had with us. We pride ourselves on delivering transparent and straightforward service, and we do not run our business to overcharge our guests. I would appreciate the chance to speak with you to see what more I can do to address this feedback and help clear this up. If you are willing to discuss this further, please contact me directly. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

June 08, 2023

PLEASE RUN from this used car lot if you value your money and time. We scheduled to see Two Porsche Cayenne’s. I confirmed several times after repeated texts and calls from the salesman he had the cars. More

by SubDon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian
Jun 09, 2023 -

The Taverna Collection responded

We're deeply troubled to receive this feedback, as this is not the kind of experience we want for our customers. We expect the utmost care and professionalism from our team and I'd like to investigate further in order to resolve any outstanding issues. Please contact me at your earliest convenience so that we can speak directly about your concerns. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

June 02, 2023

They sold me a car out of state and had it delivered to me. Within five weeks, my engine light was on. I took the car to the BMW dealership, and was given a list of three items that were needed immediately More

by jatkins0921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bethany Issac and Alfred Oliveras
Jun 04, 2023 -

The Taverna Collection responded

Thank you for taking the time to share your feedback. We are sorry to hear about your experience with the car you purchased from us and that it did not meet your expectations. In order to assist you further, could you please reach out to me directly? Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Jun 04, 2023 -

jatkins0921 responded

I have reached out to you and you told me that’s what I could expect when purchasing a used car from your dealership. You also told me speaking further to the Better Business Bureau was a breach of my contract. I feel it’s necessary to let others know what they can expect from you.

June 01, 2023

I went in to buy a Dodge SRT Viper and let me just say the interior was as beautiful as a Victoria's Secret model and you know that exterior does not disappoint. Much love to my friend, Oscar Gersten, he More

by DantheMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gersten
Jun 02, 2023 -

The Taverna Collection responded

Dan, thank you for the review! We are thrilled to hear that Oscar was able to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at The Taverna Collection!

May 31, 2023

I don’t know where to start, from the service, to the knowledge and even patience of these guys. Everything is over the top Oscar gersten was an amazing person and was great to work with. Cannot recommen More

by Anae_diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Gersten
Jun 01, 2023 -

The Taverna Collection responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Oscar and The Taverna Collection team. Drive safely, and we hope to see you back again down the road!

May 25, 2023

I bought a car from the Taverna Collection. There were a few problems with the car. We came to an agreement and Taverna compensated me to repair the problems. I enjoy my Mercedes. More

by randall.heskett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
May 26, 2023 -

The Taverna Collection responded

We're sorry to hear about the issues you've encountered with your vehicle, Randall. Our goal is to provide high-quality service, and we apologize for any miscommunications or inconveniences you encountered. I'd like to look into these concerns further and see what we can do to help resolve things. Please don't hesitate to reach out to us at your convenience so that we can discuss this in more detail. Our Customer Service Advocate, Bethanie Isaac, can be reached at bi@drivetaverna.com. Thank you.

May 26, 2023 -

randall.heskett responded

I have tried working with your people, and they treated me with contempt. I will not be moved and will continue to post until you treat me justly, morally, and ethically. My experience with the taverna collection is that they are bullies, and not honest.

Jun 03, 2023 -

randall.heskett responded

Resolved

Jun 05, 2023 -

The Taverna Collection responded

Thank you for updating your review, Randall! We are happy to hear your concerns have been resolved. Please don't hesitate to reach out to The Taverna Collection if you need anything else. Take care.

Jun 05, 2023 -

randall.heskett responded

I have done this on all and so I’m just waiting for the mail.

May 05, 2023

Quick easy and very fair. They gave me the best value for my trade all around town More

by tristondraper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo
May 05, 2023 -

The Taverna Collection responded

Thank you so much for your glowing review, Triston! Our team is always happy to help you out!

April 29, 2023

Estoy muy satisfecho con este dealer me sentí muy a gusto se los recomiendo 100% contacten con Óscar Gersten el me ayudo con mi compra More

by delsolchris73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gersten
May 02, 2023 -

The Taverna Collection responded

Estamos muy contentos de que le haya sentido cómodo con nosotros, Chris! Nos alegra saber que recomendará The Taverna Collection a otros y que Óscar pudo ayudarse en su compra. Su satisfacción es nuestra prioridad!

April 28, 2023

I left very satisfied with my purchase, a perfect car, which I wanted to have excellent service, to be honest, very pleased, thank you, Oscar David More

by kevensarmiento28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gersten
Apr 28, 2023 -

The Taverna Collection responded

Oscar, glad to hear that you left The Taverna Collection very satisfied with your purchase, and even happier that we were able to offer excellent service throughout the process. Thank you!

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