The Taverna Collection

HOW IS THIS BUSINESS STILL OPERATING! ? WILL NOT LET MY CASE GO UNHEARD, THESE RIP OFF ARTISTS NEED TO BE DELT THE SAME HAND THEY FEED US! My experience was similar to a lot of the man ? WILL NOT LET MY CASE GO UNHEARD, THESE RIP OFF ARTISTS NEED TO BE DELT THE SAME HAND THEY FEED US! My experience was similar to a lot of the many others experiences, unfortunately. More unfortunately I did not read these reviews before I purchased and the car I purchased from Zac, who at the beginning will sound to be a decent guy one who sounds like you can approach, however, when questioned or finds he's been found to also be untrustworthy and a liar will attempt some of the oldest tactics of covering his own failures by projecting them onto the customer! It's so clear and any observation by a bystander or a professional individual or attorney in these situations could clearly see what Zac and others at this dealership are doing when they attempt to stall certain circumstances to tire the customer. The deceitful nature of this dealerships behavior is then further exacerbated by the disingenuous concern of the on line customer service agent that is, allegedly concerned for your experience and attempts to further prolong the horrible customer service experience by feeding the customer with false and misleading information to assist the customer into resolving the matter by talking with a specific individual, it's all nonsense and a class action lawsuit is the only thing that will close the doors on this unscrupulous business! More

No communication thieves intentional on the private the owner of their vehicle estimate, sorry, lazy. owner of their vehicle estimate, sorry, lazy. More

Awesome service would buy a vehicle again from here Oscar is very knowledgeable in everything he does is very knowledgeable in everything he does More

Oscar was very helpful I got an amazing deal would do business again with this dealership business again with this dealership More

Oscar Gersten exemplifies what customer service should look like in all businesses. Best experience in buying cars. Relationship driven organization. Will comtinue to source all of my cars ostensibly with look like in all businesses. Best experience in buying cars. Relationship driven organization. Will comtinue to source all of my cars ostensibly with Oscar as long as I am buying cars. Awesome experience and will keep coming back. Thanks again to Oscar and the entire Collection team. More

Oscar is very good ask for him my son will buy a car from him in the future him in the future More

What a terrible experience with the dealership. Nick Anagno is a terrible salesman, at first he was friendly until i paid over 100K for the LUCID, once they received the payment the rest of custome Nick Anagno is a terrible salesman, at first he was friendly until i paid over 100K for the LUCID, once they received the payment the rest of customer service was non existent. He told me the vehicle was in showroom condition and it arrived with a lot of damage, $2,500 worth (LUCID Service quoted me) He also said the vehicle would come with original key cards, key fobs and box, i only received the two key fobs and no key cards, he even texted me stating i would receive everything and i did not. The shipping was also terrible, the truck broke down, it was delayed by a few days and the vehicle came very dirty, dirty carpets and damage. Stay away from this dealer if you're out of state. I have been trying to text/call them for weeks, their communication was non existent until recently and Nick completely ignored all my messages. They even got the paperwork wrong on top of that. Overall just a terrible experience, would never buy from them again and I hope you dont either, especially if you're out of state buyer. They sell you the "free shipping" they will deliver the vehicle for you for free, but they hide so much more. More

We just bought a new SUV with Taverna- Nick Anagno. If you’re looking for someone who will be 100% honest and patient with you he’s your guy! This was my first time purchasing a new car and he was so p If you’re looking for someone who will be 100% honest and patient with you he’s your guy! This was my first time purchasing a new car and he was so patient with my toddler like questions daily. It was an absolute breeze and my car was transported from Florida to ky within a week of buying. Thank you! More

I purchased a vehicle from The Taverna Collection on 5/19, I sent a $2500 Deposit for a 2013 Porsche Cayenne GTS they advertised on cargurus.com. On 5/24, Taverna picked up my 2014 Mercedes GL450 from m 5/19, I sent a $2500 Deposit for a 2013 Porsche Cayenne GTS they advertised on cargurus.com. On 5/24, Taverna picked up my 2014 Mercedes GL450 from me in Michigan for trade. On 6/7, I received the temporary Florida registration and license plate for a Porsche Cayenne GTS. To date, 6/13, I do not have a vehicle or anything in writing to explain the disposition of the Mercedes, my deposit, or the vehicle I purchased. My cash is gone, my Mercedes is gone, and I still don't have the Porsche I bought. Once I started complaining they got really nasty and said that I traded them a bad car and that I have to pay them storage fees plus $1100 to get my car back. More