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The Taverna Collection
West Park, FL
612 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 612 reviews
July 26, 2023
Just beginning the battle doesn’t look good being ghosted already hopefully it will work out car delivered dirty, roof doesn’t work and transmission slipping. Following their process calling the bank tomorro already hopefully it will work out car delivered dirty, roof doesn’t work and transmission slipping. Following their process calling the bank tomorrow. Also I expect 5 to 7 fake positive reviews right after this negative one, that pattern is obvious. More
by gdaughtridge3
Employees Worked With
Curtis Lowe
July 15, 2023
These people are lying xxxxxxxxxxxxx. They ripped us off there they don’t know how to xxxxing do business they say one thing, and I do the other. It takes a week and two days to do our ca They ripped us off there they don’t know how to xxxxing do business they say one thing, and I do the other. It takes a week and two days to do our car. I have it shipped. They promised us a Rent-A-Car don’t have that so now we’re out of xxxxing work for four days and they don’t wanna pay us for that either so don’t do business with these xxxxxx. More
by Chrisluvsraw
Employees Worked With
Arturo and the owner himself long with cargurus. All of them are xxxxxxxx.
July 12, 2023
Customer service after the sale is the worst I have experienced in my 30+ years of car buying! I took delivery of my vehicle from them while missing its rear seat that I was told was on order. Thankful experienced in my 30+ years of car buying! I took delivery of my vehicle from them while missing its rear seat that I was told was on order. Thankfully, I had it written into my sales contract that it is owed to me. Regardless, after 7 weeks and countless emails, unanswered phone calls n voicemails, I still have a vehicle I cant use to its capability. Even after getting no where with their sales and customer service department, I have had even worse luck getting an answer or response period from their “management,” if you want to call it that! More
by seabourne76
Employees Worked With
Bethany Isaac, Sean Childrey, Nick Boustead
July 06, 2023
HOW IS THIS BUSINESS STILL OPERATING! ? WILL NOT LET MY CASE GO UNHEARD, THESE RIP OFF ARTISTS NEED TO BE DELT THE SAME HAND THEY FEED US! My experience was similar to a lot of the man ? WILL NOT LET MY CASE GO UNHEARD, THESE RIP OFF ARTISTS NEED TO BE DELT THE SAME HAND THEY FEED US! My experience was similar to a lot of the many others experiences, unfortunately. More unfortunately I did not read these reviews before I purchased and the car I purchased from Zac, who at the beginning will sound to be a decent guy one who sounds like you can approach, however, when questioned or finds he's been found to also be untrustworthy and a liar will attempt some of the oldest tactics of covering his own failures by projecting them onto the customer! It's so clear and any observation by a bystander or a professional individual or attorney in these situations could clearly see what Zac and others at this dealership are doing when they attempt to stall certain circumstances to tire the customer. The deceitful nature of this dealerships behavior is then further exacerbated by the disingenuous concern of the on line customer service agent that is, allegedly concerned for your experience and attempts to further prolong the horrible customer service experience by feeding the customer with false and misleading information to assist the customer into resolving the matter by talking with a specific individual, it's all nonsense and a class action lawsuit is the only thing that will close the doors on this unscrupulous business! More
by marandanow
Employees Worked With
Zac
July 03, 2023
No communication thieves intentional on the private the owner of their vehicle estimate, sorry, lazy. owner of their vehicle estimate, sorry, lazy. More
by Wesleymichaelcriswell@gmail.com
Employees Worked With
Caesar and Alvarez alvarez is very rude. Could read him like book. At least Caesar was polite 2 next that. .
June 30, 2023
Oscar Gersten exemplifies what customer service should look like in all businesses. Best experience in buying cars. Relationship driven organization. Will comtinue to source all of my cars ostensibly with look like in all businesses. Best experience in buying cars. Relationship driven organization. Will comtinue to source all of my cars ostensibly with Oscar as long as I am buying cars. Awesome experience and will keep coming back. Thanks again to Oscar and the entire Collection team. More
by Joe
Employees Worked With
Oscar
