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The Taverna Collection
West Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 607 reviews
Recently purchased a 2019 Golf R with 36XXX miles that was claimed to be in excellent condition. The car was shipped to my location and upon delivery I saw that the vehicle had front-end damage, damaged h was claimed to be in excellent condition. The car was shipped to my location and upon delivery I saw that the vehicle had front-end damage, damaged headlights, bent wheels, and excessive curb rash. None of this damage was disclosed. I contacted the dealership and the rep Bethany told me to get the repairs quoted, I sent the quote to Bethany and she won't answer calls or emails, I have been trying to contact anyone there for 3 weeks to no avail. I'm very upset, For the price I paid (almost the cost of a new golf R) for this car there should be no damage. To top it off I haven't received any paperwork allowing me to register the vehicle and I can't get in touch with the dealership to rectify this. More
I bought a 2008 mini cooper through Zac at Taverna Collection. I signed documents to make the purchase as-is only after verbal confirmation from him that the vehicle had no issues. On several occasion Collection. I signed documents to make the purchase as-is only after verbal confirmation from him that the vehicle had no issues. On several occasions he confirmed that vehicle is fine and that he drove it himself. Upon delivery it had 6 oil leaks and other problems coming to a total of $7,400 in repairs. Which is only $1,000 less than what the vehicle was sold for. When asked about it Zac claimed that it was fine when he drove it and denied any and all responibility. How do 6 oil leaks just randomly happen in transit? These people are liars and have no regard for the products they sell or the investments thier customers are putting forth. DO NOT buy from them. DO NOT trust them. The Taverna Collection is a collection of snakes. More
Among several things that should have been disclosed. I was promised a truck "phenomenal" condition....it's not. "We don't ship any vehicle with at least half the life left on the tire tread and brake I was promised a truck "phenomenal" condition....it's not. "We don't ship any vehicle with at least half the life left on the tire tread and brakes.". I guess so but nothing was said about the tires being cracked and pretty much dried out. Not to mention they shipped it filthy complete with greasy hand prints and some kind of haze on the windshield. And like I said other things that should have been disclosed.... bankruptcy would be too good for this company More
I purchased a Mitsubishi Mirage for my kids to use to drive around town and to school. The car was sold to me as a excellent condition 2020 with 34000....sounds good right? I received a broken, rebuilt drive around town and to school. The car was sold to me as a excellent condition 2020 with 34000....sounds good right? I received a broken, rebuilt, missing parts, piece of junk that after initial inspection needs $7000 in repairs (to start). And since reporting everything that is wrong with the vehicle and speaking with 3 different people that all promised me a call from the manager (NICK), I have been ghosted. The car is sitting at a local dealer (illinois) and my first payment is around the corner. I have since called carfax, capital one, and emailed the owner. Just do the right thing and VOID this. If i can give zero stars I would. BEWARE people, BEWARE, 7 day exchange warranty????????????? noone will even call me, and the sales team transfers you to a number where NICK's voice tells you he doesn't answer this line, not does he listen to the voicemail, he needs to be emailed, I have done that over and over and over. More
Salesman lied to me stating nothing wrong with the vehicle and car had over $2000.00 damage and possibly in a wreck car with small scratches and dents but luckily i covered myself and purchased a warr vehicle and car had over $2000.00 damage and possibly in a wreck car with small scratches and dents but luckily i covered myself and purchased a warranty my advice do not shop online and do not take their word or you will be sorry. I was told they would cover any damages found on car and that was another lied. More
Just beginning the battle doesn’t look good being ghosted already hopefully it will work out car delivered dirty, roof doesn’t work and transmission slipping. Following their process calling the bank tomorro already hopefully it will work out car delivered dirty, roof doesn’t work and transmission slipping. Following their process calling the bank tomorrow. Also I expect 5 to 7 fake positive reviews right after this negative one, that pattern is obvious. More
These people are lying xxxxxxxxxxxxx. They ripped us off there they don’t know how to xxxxing do business they say one thing, and I do the other. It takes a week and two days to do our ca They ripped us off there they don’t know how to xxxxing do business they say one thing, and I do the other. It takes a week and two days to do our car. I have it shipped. They promised us a Rent-A-Car don’t have that so now we’re out of xxxxing work for four days and they don’t wanna pay us for that either so don’t do business with these xxxxxx. More
Customer service after the sale is the worst I have experienced in my 30+ years of car buying! I took delivery of my vehicle from them while missing its rear seat that I was told was on order. Thankful experienced in my 30+ years of car buying! I took delivery of my vehicle from them while missing its rear seat that I was told was on order. Thankfully, I had it written into my sales contract that it is owed to me. Regardless, after 7 weeks and countless emails, unanswered phone calls n voicemails, I still have a vehicle I cant use to its capability. Even after getting no where with their sales and customer service department, I have had even worse luck getting an answer or response period from their “management,” if you want to call it that! More