Back

The Taverna Collection

West Park, FL

3.8
599 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
Contact Dealership

3801 S State Road 7

West Park, FL

33023

Directions

By Type

Showing 599 reviews

July 13, 2023

Kyle was very helpful in assisting me to purchase my BENTLY FYING SPUR. The experience was great and my car was delivered in days . More

by MARTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Jul 13, 2023 -

The Taverna Collection responded

We're so glad Kyle could make your purchase experience a smooth success! Thanks for choosing The Taverna Collection, Martin. Safe travels, and enjoy your new ride!

July 12, 2023

Customer service after the sale is the worst I have experienced in my 30+ years of car buying! I took delivery of my vehicle from them while missing its rear seat that I was told was on order. Thankful More

by seabourne76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bethany Isaac, Sean Childrey, Nick Boustead
July 06, 2023

HOW IS THIS BUSINESS STILL OPERATING! ? WILL NOT LET MY CASE GO UNHEARD, THESE RIP OFF ARTISTS NEED TO BE DELT THE SAME HAND THEY FEED US! My experience was similar to a lot of the man More

by marandanow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zac
Jul 06, 2023 -

The Taverna Collection responded

I'm sorry to hear about your negative experience. We strive to provide excellent customer service and it's disappointing that we left the wrong impression. I would appreciate the opportunity to speak with you to see what more I can do to assist with your situation and help clear things up. If you are willing to discuss this further, please don't hesitate to reach out to me using the contact I've provided below. Thank you, Bethanie Isaac - Customer Service Advocate bi@drivetaverna.com

July 03, 2023

No communication thieves intentional on the private the owner of their vehicle estimate, sorry, lazy. More

by Wesleymichaelcriswell@gmail.com
Recommend Dealer
No
Employees Worked With
Caesar and Alvarez alvarez is very rude. Could read him like book. At least Caesar was polite 2 next that. .
Jul 04, 2023 -

Wesleymichaelcriswell@gmail.com responded

Terrible communication, sales person wad a habititual liar. Man lied to myself and to the director about the estimate of my vehicle and the condition in which it was in. 1300 dollars for an electronic prcessing fee? I forwarded my text messages to the director and he continued to act like I was the problem. When in fact, it was his own employee. Who overpriced my estimate intentionally? And finally got caught with my screen shot msgs telling him to slow down I need to complete some things on my car and u are way high on ur appraisal.. I even told him that you're giving me too much towards my estimate. However, the director does not communicate since he is invincible. Period he said he needed $2500 for the deal to go through, I said. Okay, give me a call so I can get this taken care of and he never called. By the way, I set my vehicle with the title. It just needed a few parts. Put back together long with the wiring harness and also sent $800. I got nutten in return very, very rude. To leave someone hanging, they should evaluate their sales reps in great detail to avoid situations like this.l!

Jul 05, 2023 -

The Taverna Collection responded

This feedback is concerning to receive. We do not run our business to mislead or overcharge our guests, and I would appreciate the chance to speak with you to see what more I can do to address this feedback and help clear this out. If you are willing to discuss this further, please feel free to reach out. Best, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Jul 16, 2023 -

Wesleymichaelcriswell@gmail.com responded

317 951-3593- wesley is my name feel.free to email/call or texr. I have many documemts to prove i did nothing wrong tobloose my car 800 dollars. I was lied to and my sved msgs proove it...Thank you

Jul 16, 2023 -

Wesleymichaelcriswell@gmail.com responded

Wesleymichaelcriswell@gmail.com

June 30, 2023

Oscar was very helpful I got an amazing deal would do business again with this dealership More

by T SAINT
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 03, 2023 -

The Taverna Collection responded

Thank you for the great review and kind words about Oscar! Have a nice day, from the team at The Taverna Collection.

June 30, 2023

Oscar Gersten exemplifies what customer service should look like in all businesses. Best experience in buying cars. Relationship driven organization. Will comtinue to source all of my cars ostensibly with More

by Joe
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 03, 2023 -

The Taverna Collection responded

Joe, thank you for the fantastic review! We're so glad to hear that Oscar and our team at The Taverna Collection provided you with an awesome car-buying experience. We appreciate your loyalty and look forward to serving you again in the future. Drive safely, and thanks again from all of us!

June 30, 2023

Oscar is very good ask for him my son will buy a car from him in the future More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 03, 2023 -

The Taverna Collection responded

Thank you for the great review, Sarah! We appreciate the kind words and trust in Oscar to assist you. We hope to see you and your son down the line here at The Taverna Collection!

June 30, 2023

Awesome service would buy a vehicle again from here Oscar is very knowledgeable in everything he does More

by T SAINT
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gersten
Jul 03, 2023 -

The Taverna Collection responded

Thank you for the great review of The Taverna Collection! We're happy to hear that Oscar impressed you and ensured you were well taken care of. Happy 4th!

June 21, 2023

What a terrible experience with the dealership. Nick Anagno is a terrible salesman, at first he was friendly until i paid over 100K for the LUCID, once they received the payment the rest of custome More

by malisanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Anagno
Jun 22, 2023 -

The Taverna Collection responded

I'm sorry to hear about the negative experience you had with our dealership. We strive to provide excellent customer service and it's disappointing that we fell short in this case. We would like to assist you with resolving these issues, so please reach out to Bethanie Isaac, our Customer Service Advocate, at bi@drivetaverna.com at your earliest convenience. Thank you.

June 20, 2023

We just bought a new SUV with Taverna- Nick Anagno. If you’re looking for someone who will be 100% honest and patient with you he’s your guy! This was my first time purchasing a new car and he was so p More

by Cbt_kctcs76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Anagno
Jun 21, 2023 -

The Taverna Collection responded

Congratulations on your new SUV! We're so pleased to hear that Nick ensured your first-time car-buying experience went smoothly and adroitly answered all of your questions. Thanks for putting your trust in our team at The Taverna Collection to complete the purchase and deliver your car straight to your door. Enjoy the ride!

...
35
...