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The Taverna Collection

West Park, FL

3.8
599 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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3801 S State Road 7

West Park, FL

33023

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Showing 599 reviews

September 04, 2023

Horrible from beginning to end. They have stolen my money, fraudulently taken my money, repeatedly lied, and continue to ignore me. Not one single person ever did anything they said More

by tadlockallan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick the manager, Arturo,Bethanie,
August 31, 2023

Recently purchased a 2019 Golf R with 36XXX miles that was claimed to be in excellent condition. The car was shipped to my location and upon delivery I saw that the vehicle had front-end damage, damaged h More

by elliott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon, Matt, Bethany
Sep 08, 2023 -

The Taverna Collection responded

Elliott, I'm truly sorry to read about your experience. It's important that our customers feel they're receiving the best service and it seems we've fallen short here. We certainly don't want you feeling ignored or left in a difficult situation with your car purchase. Let me step in and help resolve this issue for you as soon as possible - please reach out directly at your earliest convenience so we can get things sorted out together. Thank you, Bethanie Isaac - Customer Service Advocate bi@drivetaverna.com

August 31, 2023

Horrible, dishonest company! ! Do not buy from these crooks! Taverna Collective, Inc. is clearly in violation of the Florida Deceptive and Unfair Trade Practices Act (or “FDUTPA”) More

by drquinn42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Zack
August 29, 2023

I bought a 2008 mini cooper through Zac at Taverna Collection. I signed documents to make the purchase as-is only after verbal confirmation from him that the vehicle had no issues. On several occasion More

by jqtermolen415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zac J
Sep 08, 2023 -

The Taverna Collection responded

This feedback is concerning to receive. We aim to deliver seamless assistance that helps build confidence and trust in our service, and I sincerely apologize for any poor communication and issues with the vehicle. I'd appreciate an opportunity to discuss this further and see what I can do to help here. Please consider reaching out to me directly when you have a moment. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

August 25, 2023

Among several things that should have been disclosed. I was promised a truck "phenomenal" condition....it's not. "We don't ship any vehicle with at least half the life left on the tire tread and brake More

by guitarmichael78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Sep 08, 2023 -

The Taverna Collection responded

Michael, I'm sorry to see such a low rating from one of our customers. It's clear we've fallen short of our commitment to delivering top-of-the-line vehicles, and for that, we sincerely apologize. When a car is shipped from out of state, it is subject to dirt and debris from highway travel. We always ensure to detail them before our customers pick them up, however, and I apologize if this was not reflected in your experience. If you want to discuss these concerns in greater detail, I invite you to reach out directly. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Sep 08, 2023 -

guitarmichael78 responded

I'm not stupid you think I don't have common sense to know the vehicle will encounter some debris in shipping. It's has a grit on the hood and windshield that will not come off which will make it almost impossible to drive at night What about the big greasy hand prints the 3/4 dry rotted tires the rusty under carriage components the fact that the entire system was in the metric system ( I have since got the odometer and outside temp in standard but the AC will not change from Celsius to fahrenheit because it came out of Canada. Also the fact there is odometer issues on record with the evidence that the odometer has been tampered with. I bought what I thought was a 56k mille truck I don't have any confidence it has 56k miles... evidence including a large black glob covering up a light on the tachometer and the lower part of the dash being removed and not replaced correctly. I have pictures to prove what I'm saying. What this experience is taught me...NEVER buy a vehicle online... always do a Carfax and never trust a car salesman

August 18, 2023

I purchased a Mitsubishi Mirage for my kids to use to drive around town and to school. The car was sold to me as a excellent condition 2020 with 34000....sounds good right? I received a broken, rebuilt More

by mariola74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Ray, Bethany, Gianmarco
Sep 08, 2023 -

The Taverna Collection responded

I'm really sorry to hear about your experience. This is not the level of service we aim for, and it's disappointing to know that you're dealing with these issues. We certainly don't want any customer feeling ignored. However, we did reach out and offered to fix all the issues mentioned in your review. Please reach out if you would like to discuss this further. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

August 05, 2023

Salesman lied to me stating nothing wrong with the vehicle and car had over $2000.00 damage and possibly in a wreck car with small scratches and dents but luckily i covered myself and purchased a warr More

by Marlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve
July 26, 2023

Just beginning the battle doesn’t look good being ghosted already hopefully it will work out car delivered dirty, roof doesn’t work and transmission slipping. Following their process calling the bank tomorro More

by gdaughtridge3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Lowe
Aug 24, 2024 -

gdaughtridge3 responded

I’m a retired special agent with homeland security, based on they’re method of operation they appear to be Cuban organized crime ring I advise caution dealing with these people they are openly corrupt

July 24, 2023

They need to be investacigate by FBI. Riping off out of state buyer. They are not flowing the law. More

by Zack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amanda
Jul 25, 2023 -

The Taverna Collection responded

Zack - This review is concerning and I'm sorry that we didn't leave a better impression. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

July 15, 2023

These people are lying xxxxxxxxxxxxx. They ripped us off there they don’t know how to xxxxing do business they say one thing, and I do the other. It takes a week and two days to do our ca More

by Chrisluvsraw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arturo and the owner himself long with cargurus. All of them are xxxxxxxx.
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