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The Taverna Collection
West Park, FL
612 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 612 reviews
October 10, 2023
Do not trust these guys! Their website states that each vehicle is put through a 20,000 square foot refurbishment facility where a complete inspection is done of all mechanic Their website states that each vehicle is put through a 20,000 square foot refurbishment facility where a complete inspection is done of all mechanical items as well as cosmetic items. I received my SUV from them at 8:30 p.m. on a Thursday to find a completely dead battery that could not be recharged. When placing a substitute battery, the negative battery terminal was broken. The coolant tank under the hood was completely bone dry, The blend door actuator motor for the rear AC was clicking loudly when you turn the key on and is a sign of a bad actuator. The front air conditioner placed on high revealed a bad AC blower motor that needed replacement. The management will send you an email that shows their phone number and extension, but when you call it they clearly State on the message that they do not answer calls or reply to calls from that number, that you need to email their generic email for management. The car broke down after only having it 16 hours and is currently in a repair shop that the dealership said they would cover but now I'm getting the runaround and do not expect to be reimbursed. All phone calls to any dealership numbers now only get answered by a voicemail with no response. It's these types of places that make many people weary of going to any car dealer. Do yourself a favor and go to a more reputable dealer with far better reviews and a more trustworthy staff. More
by joliveaux
Verified CustomerEmployees Worked With
Daniel, Nick, Bethany
October 10, 2023
The sales representative Osmel and his manager Alfred were great during the entire car buying process. They exemplified professionalism and ensured that I was made aware of every step in the process!!! were great during the entire car buying process. They exemplified professionalism and ensured that I was made aware of every step in the process!!! More
by g.daniels19
Employees Worked With
Osmel and Alfred
October 09, 2023
Our experience with The Taverna Collection was excellent! Reny was so knowledgeable, friendly, and professional. She handled all the details from the intial information about the car, to the financing, and t Reny was so knowledgeable, friendly, and professional. She handled all the details from the intial information about the car, to the financing, and then the delivery of the car to our home. She even followed up to make sure we were happy with our purchase and we certainly appreciate the level of service we received. More
by AAIKEN105
Employees Worked With
Reny-sales and Stephan-delivered car
October 09, 2023
started good but my salesperson quickly crashed and burned, and I had to be helped by another gentleman. the woman salesperson just seems not able to multitask well and left me with empty promises. I s burned, and I had to be helped by another gentleman. the woman salesperson just seems not able to multitask well and left me with empty promises. I still haven't received my warranty, after a month and no follow up as a concern salesperson, my daughter was going there to purchase but you must sell me More
by jbnb1141
Employees Worked With
NATALIE
October 09, 2023
The day after I electronically signed a contract to purchase a used vehicle from the Taverna Collection I discovered that the car I just signed up to buy had been considered a total loss by Progressive purchase a used vehicle from the Taverna Collection I discovered that the car I just signed up to buy had been considered a total loss by Progressive Insurance. I pointed this fact out to the dealership before the car was shipped to me, indicating I no longer had any desire to buy this car. They shipped it to me the next day assuring me the information I presented was incorrect. I reached out to Progressive for verification and got confirmation that the car had in fact been total lossed by the Progressive Casualty Insurance Company. I am still struggling with the dealership as all they want to offer is an exchange. I don't care to do business with them any longer and would like the car picked up, returned to them and my down payment returned. More
by panthertatt
Employees Worked With
Walid Zabi
October 07, 2023
Nick made the process of buying a card from out of state super easy and seamless! I would recommend working with him in any car purchase no matter where you are located! super easy and seamless! I would recommend working with him in any car purchase no matter where you are located! More
by SUSIE.SHYATT3
Employees Worked With
Nick
October 07, 2023
Not happy still waiting on transmission to drive car communication is weak and if I could change mind n return the car n get my car back I would communication is weak and if I could change mind n return the car n get my car back I would More
by DEVANOWENS
Employees Worked With
Oscar Nick Brandon Reed David Murat
October 05, 2023
The best experience ever. ... right from enquiries, advices,purchasing and even delivery all were executed flawlessly and with utmost professionalism. A BIG THANKYOU GOES TO J ... right from enquiries, advices,purchasing and even delivery all were executed flawlessly and with utmost professionalism. A BIG THANKYOU GOES TO JUSTIN. Everything was done as if I was there. Justin even went all out to unjust with our time differences. More
by RICKY_ODIRA
Employees Worked With
Justin
