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The Taverna Collection
West Park, FL
599 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 599 reviews
June 18, 2024
These people are scammers. All of them, including GuanMarco Taverna. Do not trust these lowlifes. Shipped me a car with the wrong size tires , with 1 tire not matching the othe All of them, including GuanMarco Taverna. Do not trust these lowlifes. Shipped me a car with the wrong size tires , with 1 tire not matching the other 3. 2023 Cadillac XT5, with no floor mats and only 1 key. I bet they run the miles back too. Never again. More
by hal.garland
June 06, 2024
My relationship established with the Taverna Collection has been unsatisfactory. They sold me a 2017 Mercedes S550 and delivered to me in Indiana. It had a busted fuel tank and was unwilling to assist wi has been unsatisfactory. They sold me a 2017 Mercedes S550 and delivered to me in Indiana. It had a busted fuel tank and was unwilling to assist with repair. I requested them to come get the vehicle back within the 5-day window and to no avail. They never responded to my request. I had to come out of pocket for 5400 dollars to replace fuel tank. I will never ever purchase a vehicle online ever again no matter the false promises..............Very disappointed in this company and what they stand for. Such dishonest company and customer satisfaction is lost.... More
by rnv36
June 05, 2024
Came on just to look at a car, Justin is the man, made buying the car super easy and very efficient will do the rest of my car purchases with him when ever I’m ready for another vehicle buying the car super easy and very efficient will do the rest of my car purchases with him when ever I’m ready for another vehicle More
by samedi.norton
May 31, 2024
I recently had the pleasure of working with Justin Perez at The Taverna Collection, and I cannot recommend him highly enough. From the moment I walked in, Justin Perez made the car-buying experience smooth, at The Taverna Collection, and I cannot recommend him highly enough. From the moment I walked in, Justin Perez made the car-buying experience smooth, enjoyable, and stress-free and he is completely honest and caring. He was incredibly knowledgeable about the vehicles and took the time to understand my needs and preferences. Justin Perez patiently answered all my questions and provided valuable insights that helped me make an informed decision, he also took the time to help me when he was off, he answered my calls, my texts and made me feel completely at ease. What impressed me most was his genuine and friendly approach. He was not pushy at all, which is a rare quality in the car sales industry. Instead, he focused on building a relationship and ensuring I found the perfect car for me. I drove away in a vehicle I love and feel confident about thanks to Justin Perez. If you're looking for a new car, I highly recommend visiting the Taverna Collection and asking for Justin Perez. You won't be disappointed! Justin, I will recommend you to all and I will keep in touch with you if I or anyone I know needs a vehicle. More
by Abby
Employees Worked With
May 27, 2024
Absolutely horrid service. I bought a Maserati from them and the service was great up until the sale was complete. The second the paper work was signed it was radio silence, no I bought a Maserati from them and the service was great up until the sale was complete. The second the paper work was signed it was radio silence, no responses to texts, calls, nothing. After two days of no information regarding shipment I kept calling and I demanded to speak with the shipping manger as I was told they couldn’t get a driver. After demanding that all of a sudden “new information” came in that the day before my car had a check engine light come on and it was being serviced. They were going to try to hide the check engine light from me and do a quick fix and ship it. THEN I demanded multiple times to speak with the manager and my sales person Justin refused several times to give me the managers phone number. I demanded for information about MY CAR which I now own as to what is being serviced and what the check engine light is for and what the ETA is as I have travel plans and need to make sure I’m home for when it gets shipped. It has now been 5+ days since it was shipped, I keep calling with no information and being told off by employees. I have demanded them to walk there lazy a** over to their service department and figure out what’s wrong with their car. The manager told me no one works in service on weekend, sales guy told me 1 person does. No one at this dealership knows what the xxxx is going on. It is now Monday with no update and I’m trying to call the manager for past 2 hours and I call and sales person puts me on a infinite ringing tone 30+ minutes, two times. NEVER BUY FROM THIS DEALERSHIP More
by william.taubenheim
Employees Worked With
May 24, 2024
Went today after inquiring about a car and getting a ton of calls, texts, and emails in a specific car they wanted me to look at. Responded to every one of their texts and took 2 hours out of my day to go s of calls, texts, and emails in a specific car they wanted me to look at. Responded to every one of their texts and took 2 hours out of my day to go see the car. They asked by text for an hour of advanced notice because they wanted to detail the car to show it to me. I provided more than an hour of notice. Upon arriving the car was filthy. All scratched up. And stunk like pot. This was very disrespectful of my time and efforts and when I texted them they did not respond. Awful customer service and very deceitful tactics. Beware. More
by RC
Employees Worked With
May 20, 2024
Do Not buy. . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste More
by TIEUG72
May 10, 2024
Fraud. Stay away. Do not believe anything said by these people. I was trying to purchase a Polestar 2 here, they took my $500 deposit to "secure the car". Stay away. Do not believe anything said by these people. I was trying to purchase a Polestar 2 here, they took my $500 deposit to "secure the car". Allegedly someone else bought the vehicle and Tarverna will not make any effort to return the deposit. I have called, emailed & text repeatedly, to no avail. I have been assured over the phone and in text that this is being addressed, two weeks have passed. And nothing. Fraude. Mantente alejado. No creas nada de lo que dicen estas personas. More
by drew y
Employees Worked With
Dan Shin (General Manager? THIEF!)
April 10, 2024
This is a great company and my service was fantastic. I am outta state and had to fully trust and depend on the honesty of the salesperson. I am outta state and had to fully trust and depend on the honesty of the salesperson. More
by Jame Swester
Employees Worked With
