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The Taverna Collection

West Park, FL

Overview
Employees
Reviews
Vehicles
3.8
612 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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3801 S State Road 7

West Park, FL

33023

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Showing 612 reviews

October 28, 2023

It’s all good until after you pay for the car. Car was not delivered when said. Communication between dealership and shipper seemed nonexistent. I when shipper arrived, huge attitude Until we bo More

by boyzngirlz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryna Dubon
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Nov 14, 2023 -

The Taverna Collection responded

I'm sorry to read about the issues you've experienced with delivery and communication. We strive for a smooth process from start to finish, so it's disappointing that this wasn't your experience. I'd like to look into this further and see how we can improve things moving forward, but I will not be able to identify you based on your username. If you're open to discussing this more, please reach out to me directly at your earliest convenience. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

October 27, 2023

It shipped 10 days late! There were dead roaches in cupholder! Needs a new transmission! More

by STRAWBERRYDST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 14, 2023 -

The Taverna Collection responded

I am very sorry for the delay with your delivery and for the condition of your vehicle. This is not the high standard we strive to offer, and I would like to discuss this with you directly and make it right. Please reach out to me at your earliest convenience. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

October 26, 2023

All good and great help from everyone in the team. Thank you for the help and support. Can't wait to see my new car. Great Job!!! Brandon Gallardo and Matthew Hogan. More

by ROGELIO HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Gallardo, Matthew Hogan
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Oct 26, 2023 -

The Taverna Collection responded

Rogelio, we're so pleased to know you had a positive experience with Brandon and Matthew at The Taverna Collection. We'll pass on your kind words to our team. We hope you love your new car! Thanks for the review.

October 26, 2023

I signed the contract to purchase a vehicle, put down a deposit, had it inspected and was driving down to pick it up when I received a "courtesy call" from Ray to say that they sold the vehicle to someone More

by stevelaub
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ray, John Harrington
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October 26, 2023

If you ever get the chance to purchase from this place, JUMP in with both feet!!! I sent an inquiry online and within 15 minutes, Armondo was on the phone with me! He made this whole process sooooooo si More

by CINDERELLA_C_2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armondo
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Oct 26, 2023 -

The Taverna Collection responded

We're delighted to know that Armondo made your online shopping experience at The Taverna Collection a breeze! We appreciate the kind words and look forward to serving you again in the future. Safe travels!

October 25, 2023

Car was fine C300 MB, all in all good. Communication after purchase was lacking response. More

by Bsworkshop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
don 't remember
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Oct 26, 2023 -

The Taverna Collection responded

Thank you for sharing your feedback. I am happy to hear you are enjoying your new ride. However, I apologize for any lack of follow-up from our team and would be glad to connect and address any questions or concerns. Please feel free to reach out at your convenience. Best, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Oct 26, 2023 -

Bsworkshop responded

I called numerous times and did not get any call back, I finally got the paperwork in the mail at last minute. Other wise all was good.

October 25, 2023

Very professional and helpful. Very happy with service I received would highly recommend them. Excellent help with everything More

by jimantweiler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Osmel Martinez
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Oct 26, 2023 -

The Taverna Collection responded

Jim, we're delighted to know you had a positive experience with us at The Taverna Collection. Thanks for recommending our services!

Oct 26, 2023 -

jimantweiler responded

Great experience would highly recommend this dealer

October 25, 2023

The easiest buying process while feeling like I made a good decision choosing them. I will definitely repeat my business. More

by DOROTHYLAMASTER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie
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Oct 25, 2023 -

The Taverna Collection responded

Dorothy, we're so glad to know you found the buying process easy and satisfactory with us at The Taverna Collection. We look forward to serving your future needs!

Oct 26, 2023 -

DOROTHYLAMASTER0 responded

Thank you again!!! I will definitely send customers and utilize you all for my imported auto needs.

October 24, 2023

I purchased a 2018 Mercedes Benz 350 4matic from The Taverna Collection a few weeks back. The sales manager was Brandon Gallardo. Part of our agreement was for Mr. Gallardo to provide two keys. As of More

by Serrantorres
Recommend Dealer
No
Employees Worked With
Brandon Gallardo, Bethanie
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Oct 25, 2023 -

The Taverna Collection responded

I'm sorry to read about your experience. It's important that we fulfill all aspects of our agreements with customers, and I apologize if this hasn't been the case for you. We also strive to provide accurate information regarding vehicle conditions, so it's concerning to learn about the smell issue in your car. Let me step in here — I will be in touch directly so we can address these issues promptly and regain your trust. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Oct 25, 2023 -

Serrantorres responded

Please provide the 2nd key as agreed during our negotiations. Ms Isaac and Mr Gallardo have my cell number and e-mail address.

October 24, 2023

Simplest car buying experience! Car droves and ecru was perfect. I couldn't be happier. More

by SCOFFMAN37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 24, 2023 -

The Taverna Collection responded

Thank you for trusting The Taverna Collection for your important purchase, we appreciate your positive feedback! Enjoy your new vehicle!

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