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The Taverna Collection
West Park, FL
612 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 612 reviews
November 07, 2023
The worst dealership. Save your money and peace of mind. They will ghost you once they take your money. My experince was the worst and do not wish upon anyone Save your money and peace of mind. They will ghost you once they take your money. My experince was the worst and do not wish upon anyone More
by harj.saini
Verified CustomerEmployees Worked With
Only sales girl
November 06, 2023
The salesman never really followed up with me. . I did get my vehicle and it did look like it was when I ordered it online and very well conditioned the salesman hasn't even called me back to see i . I did get my vehicle and it did look like it was when I ordered it online and very well conditioned the salesman hasn't even called me back to see if I received the vehicle or how do I like the vehicle or anything. They just need better customer service care. Not satisfied with the customer service from the dealership More
by Mop
Employees Worked With
Julio
November 03, 2023
I not buy from them, Nick the GM is extremely rude, unresponsive, unprofessional. He do not need to be in w management position. I purchased a car on 10/16 the car wasn’t delivered until 10/26 immediat unresponsive, unprofessional. He do not need to be in w management position. I purchased a car on 10/16 the car wasn’t delivered until 10/26 immediately noticed the EPC light on the 2016 Audi A3. Went to the mechanic on 10/30 and costs over $5k to repair. I wanted to exchange the car based on their policy “exchange within 7 days, no questions asked”. I have been getting the run around. I traded my 09 Benz C300, put a down payment and have no vehicle to drive. More
by KYATENTION1
Employees Worked With
The only associates that was helpful was Blake, and Bethaine but they can’t move forward without mgmt approval.
November 03, 2023
Do not buy at Taverna. I confirm all the 1 Star Ratings below. The car, i bought, is a total failure. Motor, Gearbox, Body damage; even a Motor Mount is broken. This is eve I confirm all the 1 Star Ratings below. The car, i bought, is a total failure. Motor, Gearbox, Body damage; even a Motor Mount is broken. This is even a safety issue. It is time to file Complains against the Dealer License. I want this Dealership to disappear from the Market. More
by Helmut.hoell
Employees Worked With
Kyle Eaton, Mark Jean Babtiste
October 30, 2023
1st & Last time customers. 1st impression was fantastic but once I left the dealership, I felt like I was no longer their customer. My car was delivered within 2 weeks of pur 1st impression was fantastic but once I left the dealership, I felt like I was no longer their customer. My car was delivered within 2 weeks of purchase but in POOR condition. A Snowball Effect Experience--it just kept getting worse. My vehicle was delivered: - with a cracked windshield. - with an empty gas tank, 0 (ZERO) miles of fuel. - with an odometer reading significantly more miles (+500) than listed on the odometer statement a week prior. - without a reimbursement check. I have attempted to reach many different members of The Taverna Collection including the salesmen, managers, and the controller. I have made numerous calls, sent texts, sent emails, and mailed letters but yet to receive any type of communication. To this day, no one from The Taverna Collection has reached out, no one has responded. The members of this company (Hans & Ray) have completely ignored me. I would have accepted most things if I were told beforehand. Turned an easy going, real customer, sour! More
by AUGJIM2010
Employees Worked With
Hans, Ray
October 29, 2023
My vehicle was shippet to michigan on time and in great condition.My granddaughter loves the mini cooper. Frank and Nick were very helpful,friendly and did their job verry well. I recommend this dealer too condition.My granddaughter loves the mini cooper. Frank and Nick were very helpful,friendly and did their job verry well. I recommend this dealer too everyone. More
by pistol1485
Employees Worked With
frank,nick
