The Taverna Collection

Worse customer service after we close de deal. Sales person never returned my calls or helped in anyway. Sales person never returned my calls or helped in anyway. More

Do not buy at Taverna. I confirm all the 1 Star Ratings below. The car, i bought, is a total failure. Motor, Gearbox, Body damage; even a Motor Mount is broken. This is eve I confirm all the 1 Star Ratings below. The car, i bought, is a total failure. Motor, Gearbox, Body damage; even a Motor Mount is broken. This is even a safety issue. It is time to file Complains against the Dealer License. I want this Dealership to disappear from the Market. More

Made my first online buying experience my last. Shola doesn't know anything about the cars she's selling. Shola doesn't know anything about the cars she's selling. More

Dishonest by not disclosing inoperable side view mirrors. The inside was dirty no gas. Unhappy. The inside was dirty no gas. Unhappy. More

They sold me a lovely car for a fair price and we're helpful the whole time helpful the whole time More

1st & Last time customers. 1st impression was fantastic but once I left the dealership, I felt like I was no longer their customer. My car was delivered within 2 weeks of pur 1st impression was fantastic but once I left the dealership, I felt like I was no longer their customer. My car was delivered within 2 weeks of purchase but in POOR condition. A Snowball Effect Experience--it just kept getting worse. My vehicle was delivered: - with a cracked windshield. - with an empty gas tank, 0 (ZERO) miles of fuel. - with an odometer reading significantly more miles (+500) than listed on the odometer statement a week prior. - without a reimbursement check. I have attempted to reach many different members of The Taverna Collection including the salesmen, managers, and the controller. I have made numerous calls, sent texts, sent emails, and mailed letters but yet to receive any type of communication. To this day, no one from The Taverna Collection has reached out, no one has responded. The members of this company (Hans & Ray) have completely ignored me. I would have accepted most things if I were told beforehand. Turned an easy going, real customer, sour! More

My vehicle was shippet to michigan on time and in great condition.My granddaughter loves the mini cooper. Frank and Nick were very helpful,friendly and did their job verry well. I recommend this dealer too condition.My granddaughter loves the mini cooper. Frank and Nick were very helpful,friendly and did their job verry well. I recommend this dealer too everyone. More

It’s all good until after you pay for the car. Car was not delivered when said. Communication between dealership and shipper seemed nonexistent. I when shipper arrived, huge attitude Until we bo Car was not delivered when said. Communication between dealership and shipper seemed nonexistent. I when shipper arrived, huge attitude Until we both joined in and trashing how he and I been treated. But, I am very happy with the car. I have not got it, checked out by a dealership yet. Fingers crossed. More

It shipped 10 days late! There were dead roaches in cupholder! Needs a new transmission! There were dead roaches in cupholder! Needs a new transmission! More