
The Taverna Collection
West Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Too much confusion. It's was very problematic for me in communicating my wishes to your representative. I thank God I'm almost done with the process. Going forward clear It's was very problematic for me in communicating my wishes to your representative. I thank God I'm almost done with the process. Going forward clear, concise communicate is all that's needed for a happy prospective customer. If it's $5 or $1'000,000 respect and conservation is everything. More
I appreciate the fact that when I told the representative the things I had to do once I received the vehicle he told me that they would take care of it he answered a lot of questions that I had so at this po the things I had to do once I received the vehicle he told me that they would take care of it he answered a lot of questions that I had so at this point I feel like I have no worries and I give these guys the top rating More
The sale experience itself was smooth and easy. The problem I’m having is that someone lied to me. Part of the sale was that they were to install 4 new tires before I would buy it. The salesman, Ma The problem I’m having is that someone lied to me. Part of the sale was that they were to install 4 new tires before I would buy it. The salesman, Marc, explicitly told me this was done and that’s why I proceeded with the purchase. He lied. Within a few days, I’m sitting on the side of the road for 5 hours with a flat. I asked the tow truck driver and the local BMW dealership I took it to and all agreed, the tires were at least two years old, dry rotted, totally out of alignment. I don’t know how they made the tires appear new but by the time I got home, 3 hours away, they didn’t look new anymore. I’ve reached out to Marc directly because I think it’s only right that they buy me a new set of tires and keep up their end of the deal and all I’ve heard back was “Your complaint has been forwarded to upper management.” And radio silence since. This is extremely unprofessional, dishonest, and downright deceptive. They knowingly sent me out on 4 bad tires and a car that was out of alignment. I am giving them the opportunity to do the right thing and redeem themselves, but so far it seems like they don’t care about integrity or customer safety. More
Purchased a car through this dealership. Spent 25k. Had the car shipped to me. Drove it for less than 20 min. and the engine blew up. Buyers Beware. Spent 25k. Had the car shipped to me. Drove it for less than 20 min. and the engine blew up. Buyers Beware. More
Horrible at communication. Purchased my vehicle 10 days ago and still no vehicle delivered. No one answers the phone or returns calls. I’m so disappointed in the service and I’ Purchased my vehicle 10 days ago and still no vehicle delivered. No one answers the phone or returns calls. I’m so disappointed in the service and I’m going to the BBB More
Daniel Was Extremely Kind, Understanding & Knowledgeable. Amazing Service, High End, Transparent & Very Respectful I Would Gladly Purchase From Them Again Amazing Service, High End, Transparent & Very Respectful I Would Gladly Purchase From Them Again More