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The Taverna Collection

West Park, FL

Overview
Employees
Reviews
Vehicles
3.8
599 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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3801 S State Road 7

West Park, FL

33023

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Showing 599 reviews

November 11, 2023

Communication was great. Great deal fast delivery no complaints here. Financing is available as well More

by WYATT1925FORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whole team
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Nov 13, 2023 -

The Taverna Collection responded

Wyatt, thank you for the review! We are so glad to hear that you had a successful purchase experience working with The Taverna Collection team. Drive safely, and we hope to see you again down the road!

November 10, 2023

Open down to earth work with you caring also communication is good will buy from there again More

by LHHUFF92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed leininger and Reny dubon
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Nov 11, 2023 -

The Taverna Collection responded

These are all things we love to hear! Thank you for supporting The Taverna Collection with a 5-star review!

November 10, 2023

Horrible at communication. Purchased my vehicle 10 days ago and still no vehicle delivered. No one answers the phone or returns calls. I’m so disappointed in the service and I’ More

by TAMIAMITCHELL289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Campbell
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Nov 14, 2023 -

The Taverna Collection responded

I'm sorry to read about your experience. We strive for excellent communication and it's clear we've fallen short in this instance. I understand how frustrating the delay must be, especially without proper updates from our side, and we assure you that your car is now en route. We are unable to reach you via the number we have on file, as it is coming back disconnected, but please reach out to us directly via email if you have any questions. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

November 10, 2023

Purchased a car through this dealership. Spent 25k. Had the car shipped to me. Drove it for less than 20 min. and the engine blew up. Buyers Beware. More

by E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio/Nick
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Nov 14, 2023 -

The Taverna Collection responded

We are sincerely sorry to hear this feedback. This is certainly not the kind of post-purchase situation we want any customer to face, especially with such a significant investment. We take this seriously and would like an opportunity to address it directly with you and assist you in the best way that we can. Please reach out when you have a moment so we can work towards resolving this issue together. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

Nov 19, 2023 -

E responded

I’d love to figure something out. Except you guys don’t respond to my emails and phone calls.

November 08, 2023

Travana has been the best and dealership that I've ever used.I highly recommended them to all of my family and friends. Their cars are impeccable. More

by henrypytn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morat
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Nov 08, 2023 -

The Taverna Collection responded

Henry, we're so glad to know you had a great experience with us at The Taverna Collection. We appreciate your recommendations and are here for any future automotive needs!

November 08, 2023

Seamless process from financing to delivery! Knowledgeable staff and great communication through the entire process. More

by MANDYODAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Matt
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Nov 09, 2023 -

The Taverna Collection responded

We're so glad to know that you found our process seamless from financing to delivery at The Taverna Collection. Thanks for acknowledging the team's knowledge and communication skills!

November 08, 2023

Daniel Was Extremely Kind, Understanding & Knowledgeable. Amazing Service, High End, Transparent & Very Respectful I Would Gladly Purchase From Them Again More

by jcostakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel B
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Nov 09, 2023 -

The Taverna Collection responded

Thanks for the kind words! We're glad to know Daniel and our team at The Taverna Collection provided you with a great experience. We are looking forward to assisting you again next time!

November 07, 2023

The worst dealership. Save your money and peace of mind. They will ghost you once they take your money. My experince was the worst and do not wish upon anyone More

by harj.saini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Only sales girl
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Nov 14, 2023 -

The Taverna Collection responded

Harj, I'm sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know that you feel let down. It's our understanding that you bought multiple cars from us and that there was no oversight in response on our end after we received the funds. If you need additional help, please reach out to management@drivetaverna.com. Thank you.

Nov 17, 2023 -

harj.saini responded

I called repeatedly for 5 months and sent emails to the email you are posting here....NEVER GOT A SINGLE RESPONSE. YOU ALL SHOULD BE ASHED OF YOUR SELF. Running a con job

November 06, 2023

The salesman never really followed up with me. . I did get my vehicle and it did look like it was when I ordered it online and very well conditioned the salesman hasn't even called me back to see i More

by Mop
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Julio
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Nov 08, 2023 -

The Taverna Collection responded

I'm sorry to read about your experience with our customer service. We strive for excellent communication and follow-up, so it's disappointing that we didn't meet those expectations in this case. I'd like the opportunity to discuss your concerns further and see how we can improve moving forward. Please feel free to reach out at any time convenient for you - Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

November 03, 2023

I not buy from them, Nick the GM is extremely rude, unresponsive, unprofessional. He do not need to be in w management position. I purchased a car on 10/16 the car wasn’t delivered until 10/26 immediat More

by KYATENTION1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The only associates that was helpful was Blake, and Bethaine but they can’t move forward without mgmt approval.
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