The Sole Savers Auto Sales

Bought 2nd vehicle. 1st one I put new motor in. Day I bought 2nd did not make it home before engine light came on. I bet they reset light no concern for safety of buyer. 1st one I put new motor in. Day I bought 2nd did not make it home before engine light came on. I bet they reset light no concern for safety of buyer. Immediately report in the following morning car in shop I wanted my down given back or a reliable vehicle. It was denied for four weeks my 18 year old had to pay 400 on insurance on vehicle not in our possession to use. Chevrolet dealer needed to reprogram brain of car then the Sole Savers manager said he undo the deal three weeks later still waiting for that to take place. Called today no return call. I called for my attorney to look into this manner and made complaint to BBB. More

Wish could remember his name Mc Fraley. He went above and beyond to get us into a car took his time and make sure we were happy. I’d recommend this place. He went above and beyond to get us into a car took his time and make sure we were happy. I’d recommend this place. More

Not great They got me in a car, yes. They have high interest rates and high pay payments. Going through a government shut down and they don’t work with you on p They got me in a car, yes. They have high interest rates and high pay payments. Going through a government shut down and they don’t work with you on payment arrangements even though you’re not getting paid. They said I needed to borrow money and couldn’t work with me and if I couldn’t pay during this government shutdown they will take the car. Never had a dealership as unprofessional as this one. Everyone else I have ever had has always worked with me. I would not suggest this place at all to anyone. Rude people as well when trying to ask them about working with me. More

Beware! I traded in a 2005 Chevy Impala for a 2002 Dodge Dakota pick up on Feb. 21st, 2018. 2 months later I received a ticket in the mail for traffic violati I traded in a 2005 Chevy Impala for a 2002 Dodge Dakota pick up on Feb. 21st, 2018. 2 months later I received a ticket in the mail for traffic violation that occurred on April 20th, 2018, which seemed odd since I don't own the Impala anymore. I called this company to get this resolved because the Municipal Court in Medford told me that either Sole Savers or the wholesale company they used failed to turn in the proper paperwork to the DMV. NOT ONE PERSON FROM Sole Savers would call me back or even help me in finding out who the wholesaler sold the car to. After several phone calls to this company, I finally spoke to a very unpleasant lady in the office who could not stop herself from interrupting me, yelling at me, and who offered zero assistance, neither did a man name Jorge or the manager nor the man who sold me the car. Funny thing is, I am a disabled veteran who refinanced the truck through USAA. Sole Savers was paid in full in 2 months. I got the Municipal Court to help even though they said this was Sole Savers responsibility. The customer does not come first here, nor do they "honor" veterans. Buyer be very aware or do yourself a favor and spend your money elsewhere. Thank God I refinance quickly with USAA More

Awesomeness I have bought 2 cars from them they are helpful easy to deal with just make your payment on time and if you can't then call they will work with you I I have bought 2 cars from them they are helpful easy to deal with just make your payment on time and if you can't then call they will work with you I like the mew payment program they have a little better pricing then a few years ago More

False advertising and terrible service Purchased a used car from Soulsavers 3 months ago not even into our 3rd payment truck breaks down $3,000 repair on a $7,000 vehicle spoke with custome Purchased a used car from Soulsavers 3 months ago not even into our 3rd payment truck breaks down $3,000 repair on a $7,000 vehicle spoke with customer service several times very rude never call you back they have you get into a used car under the pretense it's 199 down and low monthly payments Soulsavers puts money before the customers terrible service and I would not recommend anyone especially a disabled vet to buy a vehicle from there lack of compassion and customer service will have you driving around in a beatdown lemon its really sad that Soulsavers preys on people with poor credit or little to no money for a down payment false advertising and poor customer service all around better off buying a piece of junk from world famous to auto or one of the other third party lots two words to remember Certified Used keyword certified I hope the people reading this review take it serious and take your business elsewhere your money is to hardly earned to waste on a piece of junk from Soulsavers More

I am extremely pleased with my purchase!! :) I purchased a truck through Sole Savers approximately a year ago today and I still absolutely love it. Recently, my husband and I had both changed job I purchased a truck through Sole Savers approximately a year ago today and I still absolutely love it. Recently, my husband and I had both changed jobs and because of this we got behind on our payments. I was very nervous that they would come and take my truck that I had now fallen in love with. Instead, Heather Rocha, who is absolutely amazing, set my mind at ease and helped me every step of the way in getting caught up. Not only do I recommend them, but after I get this truck paid off, my husband will be looking for his next truck there as well. The main reason for this isn't so much the money, it's for the customer service they have been providing to us since day one. It really does make all the difference in the world. Thank you Sole Savers and Heather for always being so understanding and helpful. :) More

i havent had car for more then a day and it broke down They sold me a broken car They had my car for weeks they were rude bad customer service they r giving me the run a round saying it me and my wife faul They sold me a broken car They had my car for weeks they were rude bad customer service they r giving me the run a round saying it me and my wife fault i live in a nother town i told them i have no way to get my car they said not my problem figure it out yourself so how is it my fault they sold me a broken car well its not they shouldnt be selling broken cars to people don't buy a car from them go somewhere else no one deserves to be treated like that..... More

ABOVE & BEYOND TO JASON AND HEATHER, professional is an understatement, soul savers went where no other dealership in Medford would go..i went to 7 different lots a TO JASON AND HEATHER, professional is an understatement, soul savers went where no other dealership in Medford would go..i went to 7 different lots and got the same old story,, I was defeated...I went on line and applied to soul savers..Jason called me, I explained my financial situation..he come in with just a few items..i did and he went to bat for me...he got me the 4x4 I wanted,the payments I wanted..and the down payment as well..It gets better,my check engine light came on a week later..he didn't bat an eye as ALL SOUL SAVER CARS HAVE A WARRANTIE.. :) they fixed it pronto..he had no hidden agenda, no hiden cost,they even put a new battery in it for me,,im happy as a clam,, what are you waiting for???go there ask for Jason..tell them albert sent you... More

Sole Savers employees are kind,caring and professional I've purchased 2 vehicles from Sole Savers and have been so happy and satisfied with every aspect of my car buying experience. The sales and finance s I've purchased 2 vehicles from Sole Savers and have been so happy and satisfied with every aspect of my car buying experience. The sales and finance staff is absolutely amazing and I continue to refer all my family members, Co workers and friends to this outstanding establishment. Thanks again Y'all More