The Sharpe Collection
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 244 reviews
Great Experience I recently purchased a used Mini from Sharpe. Working with Steve Iveson was a pleasure. He was knowledgable and willing to go the extra mile to make I recently purchased a used Mini from Sharpe. Working with Steve Iveson was a pleasure. He was knowledgable and willing to go the extra mile to make purchasing our Mini an easy and enjoyable experience. We had a little bit of custom work done at the dealership prior to purchase to personalize the car. I greatly appreciated that Steve would follow up daily and occasionally twice a day to communicate when our vehicle would be finished and ready to be picked up. I never had to guess what was going on. That type of attention to detail is not regularly found in today's market place. The car looks and drives amazing! Thanks again Steve! More
Great Experience Buying Mini Cooper Number 2 Shaun Waid is the best sales person we have ever dealt with in purchasing a car. That is probably why we now own two mini coopers in our family. The Shaun Waid is the best sales person we have ever dealt with in purchasing a car. That is probably why we now own two mini coopers in our family. The entire Sharpe Collection experience was excellent including Nicole in finance. We look forward to our newest Mini Cooper and am confident that Sharpe will take care of us for many years to come. Thanks so much Shaun and Nicole for everything you helped us with. Top notch customer service and experience. Loved loved loved it!!!!! More
Machelle Harris Shaun Waid was very friendly. He did not pressure me. I told him exactly what I wanted and he provided the best solution. I love my MINI!!! Shaun Waid was very friendly. He did not pressure me. I told him exactly what I wanted and he provided the best solution. I love my MINI!!! More
Excellent buying experience We recently leased a new Mini Cooper from Sharpe and found the overall experience excellent. Living in Charlevoix we had some reluctance about working We recently leased a new Mini Cooper from Sharpe and found the overall experience excellent. Living in Charlevoix we had some reluctance about working with a Grand Rapids dealer. We stopped by the dealership on the way home from a short trip and met with Shaun Waid, who gave us a great introduction to the Mini. After a test ride we were almost convinced. After getting home we talked with Shaun a couple of times and lined up the vehicle we wanted. He arranged to have the car delivered to us in Charlevoix. His work, and the excellent paperwork of Nicole made the whole transaction very smooth. We love our Mini and really appreciate the great service from Sharpe. More
Above and Beyond There was an issue with the car I had ordered. They did everything they needed to do to make it perfect. Now I love the car boys.... Thank you There was an issue with the car I had ordered. They did everything they needed to do to make it perfect. Now I love the car boys.... Thank you. More
Great Car Buying Experience Not only do I love, love, love my Mini, but the process of purchasing my car was painless! Shaun was a great sales person. He listened to what was i Not only do I love, love, love my Mini, but the process of purchasing my car was painless! Shaun was a great sales person. He listened to what was important to me and showed me all of my options with out any pressure at all! He supported my decision and worked hard to get my car's accessories installed and get the car ready or me quickly. We have purchased 3 cars now from Jason Deutsch and Shawn Waid. I have a feeling it will be many more. I highly recommend buying a Mini, and I highly recommend buying it from Sharpe. See Shaun. More
So happy with my MINI I never thought I'd be able to afford a MINI - so I only ever looked longingly at them on the road - wishing I could own one ... someday. Then, MIN I never thought I'd be able to afford a MINI - so I only ever looked longingly at them on the road - wishing I could own one ... someday. Then, MINI of Grand Rapids came to town and when it was time to buy a car we thought - well, let's at least take one for a test drive - even if we can't buy it, it'll be fun to check it out. Well, lo and behold, MINI was much more in our reach than I ever could have imagined. Working with Shaun was a true pleasure. He was helpful with each and every step of the process and I can't imagine being more happy with our purchase than we are with our MINI. Thank you SOOOOO much!! We are THRILLED!! More
I love my Mini I have wanted a Mini for a long time. So, when I came to your dealership and everyone was so nice and let us look as we please I knew it was the deal I have wanted a Mini for a long time. So, when I came to your dealership and everyone was so nice and let us look as we please I knew it was the dealership I wanted to deal with. Shawn was very accommedating and clearly wanted our business. I love my Mini and so far I am glad I got her. I hope all of my service will be as pleasant as buying the car. More
our first land rover vehicle! From the first phone call to signing the documents, we were very pleased and excited to lease our Range Rover Evoque.Brian and the rest of the team we From the first phone call to signing the documents, we were very pleased and excited to lease our Range Rover Evoque.Brian and the rest of the team were friendly, knowledgeable and very helpful when it came to getting the whole transaction done. The showroom was comfortable and we felt welcome from the start. Everyone was great! Thanks again for. A great experience! More
I'd Buy Again from Sharpe I had a great experience in purchasing my first Mini. I wondered into the dealership on a Wednesday morning, and Shaun made me feel welcome. He was I had a great experience in purchasing my first Mini. I wondered into the dealership on a Wednesday morning, and Shaun made me feel welcome. He was very knowledgeable of the products that Mini offered and he didn't seem aggressive like most car salesmen. He gave me the keys to two distinctively different vehicles and told me to hop in and take them around the block. We went back and forth over the next month or so before I finally committed to the features that I wanted my MINI to have. I gave him the date I wanted to take ownership and he planned from there. He talked me through everything from the trade in of my current vehicle to the day my vehicle arrived at the dealership. He was very courteous and even came in on his day off to assist in me taking ownership due to my very stringent schedule. I highly recommend Shaun and the associates at Mini of GR. More