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The Sharpe Collection

Grand Rapids, MI

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244 Reviews

1010 28th St SE

Grand Rapids, MI

49508

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Showing 244 reviews

April 29, 2016

1st BMW Steve was awesome! At 24 years old, I didn't expect to be treated seriously when inquiring about buying a new BMW....However, Steve guided me through More

by rpfitness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glenn
April 07, 2016

Excellent First time buying from this dealership. We had a wonderful experience. Steve was great to work with. Steve helped us try to get our BMW X3 on the same More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glen, Jeremy, and Nick
April 01, 2016

Bought a 2013 528ix Went in to turn in my lease early, had leased a 328ix in November '13. Always wanted a 5 series. Steve got me into a 2013 528ix and paid off my leas More

by BMWguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glenn, Jeremy and Nicole
January 13, 2016

Great Service, It was a Pleasaure doing business with Steve! Contacted Sharpe on a 528i xdrive they had and when I came they took care of me right away, went on a test drive and Steve gave me all the details on More

by al1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glen
December 08, 2015

Bought a new BMW This was our first time buying a BMW and Steve Glenn and The Sharpe Collection made it easy and actually fun. Their pricing was very competitive and More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glenn
November 13, 2015

Attentive, accurate, honest and patient Steve is the most pleasant auto professional I have worked with. Throughout the entire process, from test driving, to taking delivery, Steve's service More

by JakeTheoret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glenn
November 03, 2015

Helpful, Efficient, and Flexible I needed a later lease signing time for me new i3 and everyone involved was willing to make it work, making it a great experience. A few months before More

by krfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glenn
September 26, 2015

Unfortunate to know BMW customer service is so poor I was so disappointed and really shocked to know that BMW premium brand car selling can stoop to such low level tactics. Sorry guys better More

by sivam7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Sagara, Steve Glenn
Sep 28, 2015 -

The Sharpe Collection responded

We are sorry to hear that you had a negative experience at our dealership. Our BMW Sales Manager Todd Kerstra would be more than happy to assist you and discus your experience. Please contact him at 616-452-5101.

September 02, 2015

Larry and Paul were GREAT! I bought my first Land Rover and I LOVE it; it won't be my last:) Working with both Larry and Paul was very easy; great communication and an understa More

by Erick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Flood, Larry Brandsen
August 25, 2015

Great Service from Larry We bought new Land Rover Discovery last week. We appreciate Larry's help with the purchase. We will definitely recommend Larry for anyone who plan to More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Brandsen