The Sharpe Collection

The overall experience was exceptional...simple and easy! Kendra was very responsive and provided answers to all my questions. The financing part of the buy was very simple and straightforward. Shay was extr Kendra was very responsive and provided answers to all my questions. The financing part of the buy was very simple and straightforward. Shay was extremely knowlegable about the the different vehicle options. More

I had a fairly major service done (~$1800), and during the four days they had the car, they managed to damage my windshield badly enough that I needed to replace it. They denied responsibility for the win the four days they had the car, they managed to damage my windshield badly enough that I needed to replace it. They denied responsibility for the windshield damage and refused to help with the replacement costs (I even offered a 50/50 split and they refused). The service team offers plenty of fake smiles when you walk in the door, but once something goes wrong, their tone changes quite a bit. The service manager was particularly rude. I now get my car serviced by an excellent pair of mechanics in Holland, Michigan, and I will never go back to Sharpe in Grand Rapids again. More

Great buying experience. Tony is very knowledgable and does not push for a sale. Even though I look very young, I was taken seriously right away. Also found out that their sales advisers do not get commis does not push for a sale. Even though I look very young, I was taken seriously right away. Also found out that their sales advisers do not get commission based on the value of the car, so no pressure there either. I also feel that I got a great deal on my car. More

Often very busy but there work is better then other dealerships I've dealt with in the area. dealerships I've dealt with in the area. More