Back

The Sharpe Collection

Grand Rapids, MI

not yet
rated
244 Reviews

1010 28th St SE

Grand Rapids, MI

49508

Directions

By Type

Showing 244 reviews

May 04, 2011

Ashley is always very responsive (and timely) to any inquiries I've made in the 10 months I've owned my car. She keeps me well informed about the progress of any service that has been performed on my ve More

by tee02
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
May 04, 2011

Dan was a true professional during the entire car buying experience. I would highly recommend him to others seeking to purchase a BMW. Dan was prepared with current pricing, no small task considering his More

by LBoekeloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
May 04, 2011

My name is Jerry Bowman and I recently worked with Shaun Waid in buying a 2008 Mini Cooper Clubman. Shaun provided an exceptional buying experience in all aspects. He was polite, informative and particularl More

by Jerry Bowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Waid, Shaun Waid
May 01, 2011

I have never had a bad experience with the Mini Service Manager, Ashley Rickert, or the Sharpe Dealership in general. They have supplied me with alternate transportation during warranty service and with a More

by designstudio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
May 01, 2011

Ashley in Mini service is great! She knows what's going on, and keeps the customer informed. She's helpful and always greets you with a smile that makes you feel good about coming in for service. Having a More

by bobbbydd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
April 30, 2011

Ashley is always friendly and honest. I trust what she says needs to be done! Ashley is always smiling and happy no matter how busy she seems! I enjoy the wait if I wait. The waiting area is clean and al More

by pasdavis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
April 30, 2011

Ashley Rickert is the person I correspond with the most at the Mini dealership. She answers the phone and email: she not only schedules the appointment, she will call back with the best times and inform More

by nicki.arendshorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
April 29, 2011

Ashley is a great asset to the Sharpe Collection dealership. She is knowledgeable and quick to respond to all emails and phone calls. I have no problem addressing my Mini issues with her. She More

by cmdmail26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
April 29, 2011

I have owned my MINI since 2/14/09 and the Sharpe MINI Dealership has been superb regarding any questions or service necessary to keep my enjoyment of this great marque at the top level. Thank you Ashley More

by dzmyslo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
April 29, 2011

Ashley Rickert makes the service experience exceptional at Sharpe. She is very accommodating, customer-service centric and has the personality it takes to make each customer feel special. I've been a Shape More

by kgreid0701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rickert
...
24