The Sharpe Collection
Grand Rapids, MI
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Shaun Waid was very helpful and knowledgable. I had not intended to purchase, but I was so thoroughly impressed that we decided to purchase early. The dealership shows well, and is very inviting. Min intended to purchase, but I was so thoroughly impressed that we decided to purchase early. The dealership shows well, and is very inviting. Mini is a blast to drive as well! More
Good experience in leasing a 2011 Mini Countryman! Shaun did a fine job. Will probably lease another Mini when current lease is up in 3 years. did a fine job. Will probably lease another Mini when current lease is up in 3 years. More
Great service and professionalism. Answered all my questions, was patient, and friendly. I would definitely recommend this dealership and Mr. Wade to my friends and family. Will definitely keep in min questions, was patient, and friendly. I would definitely recommend this dealership and Mr. Wade to my friends and family. Will definitely keep in mind for future auto purchases. The 2006 Jeep Liberty I bought is a great vehicle. - Lori McDowell More
Living in Iowa, Shaun has bent over backwards to answer, rememdy and get us answers when needed. Your service dept. has been great to work with, and very far in price and time needed in caring for our mini rememdy and get us answers when needed. Your service dept. has been great to work with, and very far in price and time needed in caring for our mini. Highly recommend Sharpe and especially, Shaun1 More
Great MINI dealer. Professional sales and service staff. Very good follow up after purchase. No significant surprises with the vehicle as I had never owned a MINI. Very good follow up after purchase. No significant surprises with the vehicle as I had never owned a MINI. More
Shaun Waid and the whole team at the Sharpe collection were excellent. They took the time to really get to know me as a person, and be sure that I was totally satisfied with my purchase. They were fair were excellent. They took the time to really get to know me as a person, and be sure that I was totally satisfied with my purchase. They were fair with my trade in value, and took the time to review all information to be sure that we were all on the same page. Shaun had great follow up after the sale as well. This is important to me, as it really shows that he cared about me and my happiness. I would definitely recommend this dealership, and will absolutely consider them for future car purchases. Thank you, Mike Kearney More
I had previously visited a different Mini dealer and had a "so - so" experience. I was happily surprised by the friendliness that was exhibited by all of the people at Mini of Grand Rapids. The a "so - so" experience. I was happily surprised by the friendliness that was exhibited by all of the people at Mini of Grand Rapids. The car I had requested to test drive was ready when I arrived and was configured (Cooper S with manual transmission)like the car I had designed online, unlike at the other dealer. After my drive, Shaun was extremely helpful by advising me on the possibilities for the options I wanted plus others (like the sunroof) that I might consider. He spent a large amount of time helping me and made me believe that I was his most important customer at that moment. Later, when I had questions about the purchase Shaun always answered them promptly or referred me to someone who could. When I took delivery of my car he spent a considerable amount of time showing me the features and operating controls that could be personalized by me. Kim was also very helpful when I took delivery by explaining the financing options that I had not considered and thereby not only got me a lower monthly payment but also one that made it possible to purchase the extended warranty. She, too, was friendly and engaging, and if it were not for the financial aspects, made our interaction seem like a pleasant conversation between new acquaintances. I would not hesitate about buying another car from Shaun and the Sharpe Collection. I would also recommend them to anyone who would ask. - Chris West More
I really struggled with the color choice for my Mini. I KNEW I wanted this Mini. I just couldn't choose the color. After ordering the Light Coffee I panic'd... asked Shaun to change to White. "No problem." KNEW I wanted this Mini. I just couldn't choose the color. After ordering the Light Coffee I panic'd... asked Shaun to change to White. "No problem." Then panic'd again. Asked Shaun to change to Red. "No problem." Then... decided I was being silly and the original Light Coffee was PERFECT for me. Not red or white, like friends and family liked, but perfect for me. "No problem" once again. Shaun & his boss could have insisted on some sort of change-order fee but they didn't. In fact, they refused. I'm now the very happy owner of my Light Coffee Mini, All4. And I was right. It's PERFECT for me. Thanks Shaun! Kathy More
My husband and I just purchased a Land Rover LR4 from Sharpe and our experience was excellent. Brian did a great job answering our questions and working to make sure we drove away with the exact vehicle Sharpe and our experience was excellent. Brian did a great job answering our questions and working to make sure we drove away with the exact vehicle that we wanted. I would highly recommend Sharpe to anyone! More
It was a pleasure working with Dave Tonning. He has a lot of product knowledge but he didn't over do it. He spent the time going through the features upon delivery to make sure our experience would be a good of product knowledge but he didn't over do it. He spent the time going through the features upon delivery to make sure our experience would be a good one. More