The Sharpe Collection
Grand Rapids, MI
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Dan was very forthright with both my wife and myself, pointing out the attributes and value of the vehicle we were interested in purchasing. He was also patient with us, and I did not feel that there wa pointing out the attributes and value of the vehicle we were interested in purchasing. He was also patient with us, and I did not feel that there was any pressure involved. Once the sale was completed he did everything possible to retrieve my wife's Garmin that she had inadvertently left in the car we traded in. This was not a small task since the car had probably been off Sharpe's lot for several days, but he was able to track down the vehicle and get the Garmin returned. I would gladly work with Dan on a future car purchase. More
I was asked to rate the dealer and felt that I owed them my opinion. I first discovered the Mini while on a business trip. I was looking for a small fuel efficient car. I had looked at most everything bu my opinion. I first discovered the Mini while on a business trip. I was looking for a small fuel efficient car. I had looked at most everything but a Mini. I was greeted by a co owner of the dealership although I didin't know that at the time. It was near closing time and he answered all my questions which when dealing with a Mini are many. I kept him busy way past the time he should have locked the doors. He never mentioned that fact. I needed to schedule more time later and my experiece with Shaun began. He was completley knowlegable and and obviously not just a salesman but a true fan of the car. The process was easy and he went out of his way on a number of details. I took as many test rides as I required to make a decision. I could go on but Mini dealers are a different breed and the Sharpe collection is no exception. I have yet to have a scheduled service but I think it will go well. Bob VanValkenburg More
I purchased a used vehicle from the dealership. Even though the vehicle was used, it was in amazing shape and the price for the quality was very good! Shaun was awesome to work with, he quickly dealt w though the vehicle was used, it was in amazing shape and the price for the quality was very good! Shaun was awesome to work with, he quickly dealt with any questions that I had about the vehicle itself or the financing of the vehicle. I would definitely take a look at this dealership for my next vehicle purchase! More
I have recently moved to Maryland and miss the service I got from Sharpe BMW in Grand Rapids, MI (although I don't miss MI!). It's so good you take it for granted after a while. The first time I had my ca got from Sharpe BMW in Grand Rapids, MI (although I don't miss MI!). It's so good you take it for granted after a while. The first time I had my car serviced out here though, all I could think was how much I was going to miss those guys! Quick to get you in with a problem, great communication, things are fixed the first time and the car is ready when they say it will be! It's worth buying a BMW for the service you will get. More
The service my husband and I received at Sharpe was outstanding. Not only was the staff knowledgeable and friendly, but they went above and beyond to ensure we would be happen with our car. When we a outstanding. Not only was the staff knowledgeable and friendly, but they went above and beyond to ensure we would be happen with our car. When we are ready for another vehicle, we will certainly be going back. More
Shaun and George Jr. really put it together quickly for me. Sharpe did not have my car in its inventory but these two located and worked a deal with a Chicago dealership on a Friday afternoon. They arran me. Sharpe did not have my car in its inventory but these two located and worked a deal with a Chicago dealership on a Friday afternoon. They arranged a Saturday drive to Chicago to get my happy yellow Mini. Monday morning Shaun phoned to say it was "in"; I asked for a few additional items and picked it up on Tuesday. A VERY HAPPY Mini owner am I! More
My experience with the guys at the Mini Dealership in Grand Rapids Michigan was great. I came in and was able to buy my mini in one day. The most unexpected benefit of the service at the dealership was t Grand Rapids Michigan was great. I came in and was able to buy my mini in one day. The most unexpected benefit of the service at the dealership was that they delivered my Mini to me in Fort Wayne Indiana (3 hours away). There is no Mini dealership in Fort Wayne, so this service was very much appreciated. More
The dealership is great. The service I received was second to none. The owners and staff are friendly and helpful. I would recommend The Sharpe Collection to anyone. second to none. The owners and staff are friendly and helpful. I would recommend The Sharpe Collection to anyone. More
Shaun was great and very helpful! He was the most helpful person in the office and greatly appreciate the time he spent with me explaining everything since I was a first time buyer. helpful person in the office and greatly appreciate the time he spent with me explaining everything since I was a first time buyer. More
On my first visit to Sharpe, my intention was simply to test-drive a Mini, an object of fond longing for years; I wasn't expecting to buy one for another couple months. However, the sales consultant, Shau test-drive a Mini, an object of fond longing for years; I wasn't expecting to buy one for another couple months. However, the sales consultant, Shaun, pointed out that any Mini I ordered built to my personal specs wouldn't be ready for almost that long anyway, so I excitedly placed my order and drove back to Kalamazoo on a cloud. Shaun had shown me how to track my Mini's progress online, and he made sure I was enfolded in the Mini owners' community at the outset. When I returned to the dealership to pick up my new car, Shaun clearly and patiently showed me my way around its settings and controls. As before and since, he was as friendly, personable, and helpful as I could wish. He's continued to offer help and answers as needed, as well as to make sure I stay in the know about Mini special offers and events. The dealership employees who led me efficiently through the paperwork were great too, completing my impression of straight, easy dealing at Sharpe. More