The Sharpe Collection
Grand Rapids, MI
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Land Rover of Grand Rapids is dishonest, misguides you, lies about how much service cost and how much a vehicle cost. This dealership is full of lies and smoke and mirrors! Beware and trust us you will be lies about how much service cost and how much a vehicle cost. This dealership is full of lies and smoke and mirrors! Beware and trust us you will be glad you did. More
I bought a BMW 540i from out of state and worked with Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group. Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group. More
Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations t better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and professional to work with. I am greatly relieved to have your team at Sharpe BMW. More
Horribly unprofessional, sales funnel issues and don't care Worst experience ever by far of any dealership. When I paid $65k cash for my High Country, never had an issue (other dealer). This dealer has a ful Worst experience ever by far of any dealership. When I paid $65k cash for my High Country, never had an issue (other dealer). This dealer has a full sales funnel that uses covid19 as excuse to limit you to 1-2 cars only to view, then decide. They spout they are not on commission and because of that, they DON'T CARE about a sale. When I had appt at 130, I was there at 1:15, sat until 1:45, no one helped just stood inside. This is a HORRIBLE Horrible dealer, find another Mini Cooper dealer if you must buy a mini (great car - bad dealer). Cash customer moving on. More
Dedicated helpful sales staff. On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sinc On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sincere dedication to helping me. I returned on a nicer day and bought a car perfectly suited for my needs. It was a very pleasant experience. More
Great to work with Larry made this process so easy and was completely straight forward with me. This is my 2nd Range Rover and the first one took so much time. Grand R Larry made this process so easy and was completely straight forward with me. This is my 2nd Range Rover and the first one took so much time. Grand Rapids was so easy to work with and made the deal work within the limits I proposed. Would definitely buy from them again....If I can get my boyfriend to convert from a BMW to Range Rover - I would be ecstatic...:) Thanks Larry More
Excellent Customer Service I have recently leased a Land Rover Discovery from Sharpe Land Rover, Grand Rapids, MI. This is my first Land Rover. I worked with Larry Brandsen duri I have recently leased a Land Rover Discovery from Sharpe Land Rover, Grand Rapids, MI. This is my first Land Rover. I worked with Larry Brandsen during this process and completely satisfied with his excellent service and experience. Thank you and Keep up the great work. More
Very Pleased I have completed the purchase of my second Land Rover. Both were purchased from this dealership. I rarely write reviews but felt compelled to do so be I have completed the purchase of my second Land Rover. Both were purchased from this dealership. I rarely write reviews but felt compelled to do so because of the professional and overall excellent experience I have had with the sales and service team at Sharpe Land Rover. The knowledge, passion, and respect for the customer exhibited by this group of individuals has been consistent and above par for the eight years I have been bringing my business there. I couldn’t be happier and this is why I decided to purchase from them again. Thank you and Keep up the great work. More
Excellent car buying experience I just purchased a new X5 from Sharpe BMW in Grand Rapids, MI. Steve Glenn is an excellent , professional , knowledgable salesperson. I've owned 5 BM I just purchased a new X5 from Sharpe BMW in Grand Rapids, MI. Steve Glenn is an excellent , professional , knowledgable salesperson. I've owned 5 BMW's, I'm very pleased with this dealership. Nick in finance is awesome too, Mandy in service as well. More