Babylon Honda - Service Center

I've been using this Service for decades. It is impossible to get through to the service department or get a callback from the manager. They recorded my mileage with an extra zero. The computer thi impossible to get through to the service department or get a callback from the manager. They recorded my mileage with an extra zero. The computer thinks that I've added an almost extra 100, 000 miles in two months. The car computer says that I needed an oil change after two months and a brake fluid flush. I can't recall if I ever needed this with all the Honda's that I have leased. Though courteous, the Service Advisor told me it's the way I'm driving. The wrong name came up when I called my Service Advisor's extension. More

The salesman that sold me the car promised me "free" oil changes for year service center said they could not find it in the computer--I had a coupon for a free car wash--and said they would send voucher via changes for year service center said they could not find it in the computer--I had a coupon for a free car wash--and said they would send voucher via email-we have never received this. More

Excellent customer service. We have been going to Babylon since we purchased our Honda in January 2020. The technician Steven that has handled our check in on several occasions is a pleasure to deal Babylon since we purchased our Honda in January 2020. The technician Steven that has handled our check in on several occasions is a pleasure to deal with. We will keep coming back. More

Great service But the waiting room is in dire need for Great service But the waiting room is in dire need for new furniture the chairs are worn out it’s kinda embarrassing to see hope they invest in so Great service But the waiting room is in dire need for new furniture the chairs are worn out it’s kinda embarrassing to see hope they invest in some new furniture before my next oil change More

Understaffed. There was one advisor who checked in customers and she was great, otherwise I would give one star. unfortunately I don’t know the young lady ‘s name who took care of me, she did as much customers and she was great, otherwise I would give one star. unfortunately I don’t know the young lady ‘s name who took care of me, she did as much as she could. There wasn’t any acknowledgement from anyone else. This is how it had always been at this shop. More

Horrible communication, takes 3 days for advisor to call back with an update. Tried to take advantage of me due to situation out my control. Estimate was over a $1000 until I got my insurance involved then back with an update. Tried to take advantage of me due to situation out my control. Estimate was over a $1000 until I got my insurance involved then it became $600. Based on this horrible service experience I will be choosing another brand when my lease is up. Honda makes a good product but when things go wrong you should provide quality and trustworthy service. More

Prompt courteous service, my first oil change went very smoothly. I made an appointment, dropped off my Pilot, it was ready in no time at all. smoothly. I made an appointment, dropped off my Pilot, it was ready in no time at all. More

Great service with constant updates and solution oriented, friendly client focused people. The woman who served us was very efficient, friendly and knowledgeable and the other colleagues took very g oriented, friendly client focused people. The woman who served us was very efficient, friendly and knowledgeable and the other colleagues took very good care of our needs. More

I was waiting there for oil change about 90 mins. They should let me know before the service. The manager gave me the better price than the person dealed with me. How can you have two different prices should let me know before the service. The manager gave me the better price than the person dealed with me. How can you have two different prices in the one place.Will not go there any more! More

Very good service and friendly staff. Nice and clean facility. The representative was very knowledgeable and nice. I will definitely be going back in the future. Thank you facility. The representative was very knowledgeable and nice. I will definitely be going back in the future. Thank you More