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Babylon Honda - Service Center

West Babylon, NY

4.5
2,531 Reviews
Call Service Center (631) 669-8800

2,531 Reviews of Babylon Honda - Service Center

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March 06, 2022

Employees were Friendly, attentive to my needs. Great coupons! Place was very clean! Wish they offered free car washes with each visit. More

by MARGIEJ913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasandra
Report | Print
March 04, 2022

Great Staff! The Representative went over everything with the Service on my Accord on Thursday, March 3rd 2022 More

by LILLKOPACZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Report | Print
March 04, 2022

Easy to get appointment. Clean waiting area. Work done efficiently. Service advisor Fenix Villar was outstanding in explaining work to be done. More

by JEMOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fenix Villar, Steven Ferchak
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March 01, 2022

everyone at the new babylon honda service is GREAT and my service advisor FENIX VILLAR, ALWAYS ASSISTS ME IN THE RIGHT DIRECTION for my issues..HE IS GREAR SERVICE ADVISOR..... THANK YOU More

by bjwnpele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fenix Villar, Sergio Redondo
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March 01, 2022

The service was fast, friendly and efficient ! I would definitely bring my cars back for service . Comfortable waiting area . More

by DVITZTHUM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Report | Print
February 28, 2022

I have owned my Honda for 10 years and have always used their service center.. Everyone is very courteous and I am very satisfied with the work that has been done over the years to keep my car running wel More

by BREAKSTONE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
Report | Print
Feb 28, 2022 -

The New Babylon Honda responded

On behalf of us at The New Babylon Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fenix. We will be sharing your feedback with our team. and please revisit us soon! Respectfully, Chaneen Foulke Business Development Manager

February 27, 2022

The dealership greeted me in a prompt manner answered the issue that I had and solved the issue in an excellent manner. More

by Cardem52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Report | Print
February 27, 2022

They were nice quick I was in and in user an hour. It was clean More

by BLA315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
Report | Print
February 27, 2022

Friendly staff, work done clean, on time and for a fair price. I would recommend. More

by VSCHNEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
Report | Print
Feb 28, 2022 -

The New Babylon Honda responded

On behalf of us at The New Babylon Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Steven. We will be sharing your feedback with our team, and please revisit us soon! Respectfully, Chaneen Foulke Business Development Manager

February 27, 2022

Service was ok but the service advisor and the mechanic seem to need to take personality classes! They seem to be annoyed or angry not good for customer service. Thanks John Deluca More

by jtd1654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Ferchak
Report | Print
Feb 28, 2022 -

The New Babylon Honda responded

On behalf of the management team here at The New Babylon Honda, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the service provider and mechanic is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Chaneen Foulke Business Development Manager 631-297-9569

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