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Babylon Honda - Service Center

West Babylon, NY

4.5
2,529 Reviews
Call Service Center (631) 669-8800

2,529 Reviews of Babylon Honda - Service Center

Sort by
September 13, 2022

Vanessa is a phenomenal Service Advisor. Extremely knowledgeable, kind & goes above & beyond for her Customers... More

by jacec358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa in Service
Report | Print
September 10, 2022

I want to thank the service man for getting me out as fast as possible. More

by TUTU590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. Castillo
Report | Print
September 05, 2022

I believe the Associates name was Vanessa and she was very helpful and pleasant and I will continue to do business at this facility More

by happdaz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
August 24, 2022

Long wait times. No loaner cars, overpriced everything. Not much communication rega6progress of my vehicle More

by kazuya179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
August 24, 2022

Service writer was very helpful and took care of my service Promptly. Was very satisfied with my service More

by ENOLAM57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Report | Print
August 22, 2022

It was great! Efficient and great service. The worker who checked me in Matt Richter was of great help. More

by TB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Richter
Report | Print
August 16, 2022

Great staff! Especially Cassandra in the service dept, but I was very upset that I had to pay the $137.50 for the towing from Honda service to Richmond Auto Body, More

by LILLKOPACZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cassandra
Report | Print
August 15, 2022

First of all Ms. Kasandra Monteagudo is a wonderful servise rep. The service manager (gentleman) was abusive and insulting to me personally; which was not entirely hi More

by VINCENZZO814@yahoo.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Report | Print
Aug 25, 2022 -

The New Babylon Honda responded

Vincenzzo814@yahoo.com, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (631) 669-8800 to discuss this further.

Aug 25, 2022 -

VINCENZZO814@yahoo.com responded

You provided me with the general phone number, but no contact name or other pertinent information. A visit to the dealership is my plan and ask for the owner or general manager. Respectfully Vincent

August 13, 2022

Was fast and I got a detailed list of what needs to be done for future service I have a high mileage car More

by jtfappraisals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
Report | Print
Aug 25, 2022 -

The New Babylon Honda responded

Hi Jtfappraisals, we are very happy to have provided you with such a positive experience!

August 12, 2022

Matthew was great, very efficient and attentive. Service center was clean and comfortable. I appreciate my experience. More

by aaschroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Aug 25, 2022 -

The New Babylon Honda responded

Aaschroe, we're happy you found our staff to be so supportive during your experience here at The New Babylon Honda. Thank you so much again for your feedback! We hope you have a great day!

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