2,529 Reviews of Babylon Honda - Service Center
The customer service was excellent from start to finish! Thanks again to The New Babylon Honda device department! Thanks again to The New Babylon Honda device department! More
They are reliable, and dependable. I brought my car in for it first oil change, I was surprised that the car was ready within a short time.Thanks I brought my car in for it first oil change, I was surprised that the car was ready within a short time.Thanks More
Cassandra at Babylon Honda is very knowledgeable when it comes to our cars we always get excellent customer service that is why we always come back. comes to our cars we always get excellent customer service that is why we always come back. More
Cassandra always helps us is very knowledgeable and directs us what’s the best service for any of our cars we appreciate her help that’s why we keep coming back. directs us what’s the best service for any of our cars we appreciate her help that’s why we keep coming back. More
No issues with the service appointments at the New Babylon Honda. Great staff and I had the pleasure of working with Nicole, Kassandra and Alex. The maintenance was discussed before any work took plac Babylon Honda. Great staff and I had the pleasure of working with Nicole, Kassandra and Alex. The maintenance was discussed before any work took place, and it was completed in a professional and timely fashion. Kudos to the entire service team. Thank you. More
I have been going to Babylon honda since 2011. Leased 3 cars from them. No issues at service except for today (2020 civic with 12747 miles). Took a coupon from a Jersey dealer for a REGULAR oil ch Leased 3 cars from them. No issues at service except for today (2020 civic with 12747 miles). Took a coupon from a Jersey dealer for a REGULAR oil change. The service tech Kasandra said she can't accept it because it's from out of state. Spoke to Nick (service manager) and he said he will do a SYNTHETIC from the Jersey dealer because it was more money. He said they don't honor out of state coupons but will do it this time. Asked tech to do a tire rotation (their dealership has a special for 29.99). She said she can't honor their price because I used a coupon already. Spoke to manager, he said he will take off $5 from their $40 charge. Also was doing an inspection, car has 12747 miles. Tech said there is a tear on 1 of the wipers. I examine it and it was less than a centimeter tear on the passenger wiper. Said she will fail it if not replaced. Had to pay to replace it. This dealer has become a total rip off. Drove 25 miles to this dealer because they are usually professional. NEVER GOING BACK. Disgusting and unprofessional practices. Got to the dealer 645am (dont like to wait - was the first car there, they open at 730am ) I left at 939am. Over 2 hours to do an oil change, inspection and tire rotation - absolutely ridiculous. They also charged me a disposal fee for the OIL - I think this is illegal (will be calling NYS DEC) More