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Babylon Honda - Service Center

West Babylon, NY

4.5
2,527 Reviews

2,527 Reviews of Babylon Honda - Service Center

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January 19, 2023

Vanessa was very informative, got me out in 1 1/2 hrs Told me what had to be done next. More

by desibab44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
January 18, 2023

Really poor , very inexperienced and bad service, employees do not know about each other b More

by albekcaglar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Frank
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javid Ahmad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

The New Babylon Honda responded

Hi Albekcaglar, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (631) 669-8800 to discuss this further.

January 18, 2023

The repair shop performed the oil change/inspection in the allotted time, and with my approval, performed a wheel alignment as well. The only problem I had was the price, it was on the steep side. More

by MONDELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
Jan 21, 2023 -

The New Babylon Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2023

Kasandra was extremely helpful in explaining what was going on with the car and a loner. She also kept me informed about the status of the repair. More

by Mariancalabrese4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
January 14, 2023

Work was performed in a timely manner. Easy to get appointment. Will use them again for routine service More

by Tbrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed
January 14, 2023

Good customer service! I had a pleasant experience. I would recommend this service center to others. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Harrison
January 12, 2023

Best Honda dealer. Been to two dealers before, they were crooks. Would have not bought Honda again and definitely would have stopped all friends and acquaintances as we More

by sameerahmedrana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa and the nicest person who gave me ride back three times and very helpful ladies who take payments and give keys
Jan 17, 2023 -

The New Babylon Honda responded

Sameerahmedrana, thank you for your kind review; we are happy to pass along your comments to the team here at The New Babylon Honda! We look forward to your next visit! Take care! Kind Regards, Chaneen Foulke Internet Manager The New Babylon Honda

January 11, 2023

Nick and his crew gave me exceptional service. Everyone from Whitney to the techs were all so nice and helpful. 10/10 would recommend More

by Ashleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Frank
January 10, 2023

I found that the service was great. Vanessa was very professional and attentive. I will come back More

by KCAMPBE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VAnessa
January 09, 2023

The customer service here is superb. Vanessa has explained all the work that needs to be completed on my car and why. She reviews all costs before the mechanic starts the labor. She is More

by USVI4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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