2,429 Reviews of Babylon Honda - Service Center
Excellent Service!! I've been coming here for years to service my Honda CRV and the service I nothing but spectacular. The prices are reasonable and the services are per I've been coming here for years to service my Honda CRV and the service I nothing but spectacular. The prices are reasonable and the services are performed quick. The manager I met there, Chris Marino always makes sure I'm taken care of. I love going to this dealership. The staff is very professional and always welcoming. I would never think about going anywhere else. More
Great service department! I have brought my Honda Civic to Babylon Honda for years now. They are wonderful and always take care of me. The whole service department team is fant I have brought my Honda Civic to Babylon Honda for years now. They are wonderful and always take care of me. The whole service department team is fantastic and the service manager Christopher Marino is the best. They treat their customers with respect and they try their best to get you in and out. They always do the right thing. My mom goes there too and she is always taken care of as well. I would recommend them to anyone I know. More
Return Customers Always Welcome I have been going to Babylon Honda for 3 years now. Each visit I always find a clean and inviting waiting area to pass the time while my car is being I have been going to Babylon Honda for 3 years now. Each visit I always find a clean and inviting waiting area to pass the time while my car is being serviced. No matter which technician works on my car, it is always done in a timely manner, so I do not mind bringing my daughter with me. In fact she enjoys the atmosphere so much she feels like it is a treat to go with me. The Service Manager Chris made her feel so special by bringing her a lollipop! More
Outstanding. I met Chris Marino when I was having problems with my vehicle. I was extremely upset and somehow this man I've never met was able to calm me and assur I met Chris Marino when I was having problems with my vehicle. I was extremely upset and somehow this man I've never met was able to calm me and assure he would take care of everything that needed to be fixed. From that day on, I never wanted to go to another service for oil changes, inspection, etc. He is a walking miracle in Babylon Honda. He has a way with people that is beyond any salesman, businessman or employee I've ever met. There is no one I'd recommend more than Chris. He has been kind, accomodating and loyal to each person that walks through the door. I've been there for every single thing needed since I bought the car in 2011, so I got to witness it! Extremely pleased over and over again. More
Repeat customers always a pleasure Brought our 2013 Oddessy in for service. Fenix took care of us as he has done in the past. and he always does a great job. Top service and great cus Brought our 2013 Oddessy in for service. Fenix took care of us as he has done in the past. and he always does a great job. Top service and great customer service. Many thanks More
Service Advisor over-charge us and refuse to admit mistake Today Sept 14, 2016, my parents went to Babylon Honda service department ( at 100 EVERGREEN STREE, WEST BABYLON, NY 11704 ) for a routine 3000 mi oil Today Sept 14, 2016, my parents went to Babylon Honda service department ( at 100 EVERGREEN STREE, WEST BABYLON, NY 11704 ) for a routine 3000 mi oil change for our standard 2012 Honda Civic 4-door sedan with a oil change coupon from their website that said: ================================= BABYLON HONDA SERVICE SPECIALS COUPON Express Service Oil Change $29.95 (Standard Models). $39.95 (Hybrid Civic/Insight Models) Oil (up to 5 quarts) and filter change with complimentary multi-point inspection- convenient while-you-wait service. Express Service is performed by Honda-trained technicians using Honda Genuine Parts. Prices may vary by model. Plus tax and fees where applicable. Please present coupon during write-up. Not to be combined with any other discounts. Please refer to your vehicle owner’s manual for “OW-20” Oil vehicles. ================================= My parents have been using the same coupon for the same oil change service every 3000 mi for the past 3 years and the charge is 14.96 (labor) + 19.99 (parts) - $5 (coupon discount) = $29.95 ( which is the advertised coupon price ) + 2.59 (tax) = total of $32.54. Today their Service Advisor Fenix Villar made a mistake and charge us $39.95 ( the price for hybrid Honda) price instead of our usual $29.95 and refuse to admit he has made a mistake and give us the correct credit even when we showed him our past receipts and compare them one line items at a time with our receipt from today. Instead, he ( Fenix Villar the service advisor ) then explained to us a long story for the next 10 min saying that our Civic is a hybrid (which it is not) and refuse to admit he made a mistake and give us the correct credit. I don't know too much about Car Dealer Service, but when a service advisor (Fenix Villar in this case ) go out of his way to lie to and take advantage of senior citizens when we presented the same past service receipt, with the same past coupon, for the same oil change service we got today to prove that he over-charge us and not only refuse to take corrective action and made up story and tell a lie, NO SERVICE FROM THIS DEALER SERVICE CAN BE TRUSTED ANY LONGER. SHAME ON YOU FENIX VILLIAR. More
Deceptive Practices Brought my car in for warranty repair to airbag system. Technician merely deleted the code from the vehicle onboard diagnostic computer. The next da Brought my car in for warranty repair to airbag system. Technician merely deleted the code from the vehicle onboard diagnostic computer. The next day the airbag warning light was lit again, and still is. Seems that a customer must bring their car to Babylon Honda service numerous times before any actual repairs are made by replacing broken parts. Chris M is the only info in regard to the employee worked with. More
Told me I needed a new srs unit because it was in salt water It was a lie went to a mechanic who put it on a scan and reset it ! They wanted $879 dollars for the job Babylon honda ! I just brought my pilot to Ba It was a lie went to a mechanic who put it on a scan and reset it ! They wanted $879 dollars for the job Babylon honda ! I just brought my pilot to Babylon honda for the recall on airbag inflator a they said nothing about the srs system this time! Hope they changed the inflator properly ! I will not use them for service again More
Had an issue with my Accord starter that was under warranty. Ted Hanlon, who gave me an excellent deal on the car directed me to Mr.Villar who scheduled an appointment the NEXT DAY. Fenix made sure th warranty. Ted Hanlon, who gave me an excellent deal on the car directed me to Mr.Villar who scheduled an appointment the NEXT DAY. Fenix made sure the problem was fixed and explained what was wrong and how it was repaired in detail...but in plain terms not technical jargon. While waiting Fenix kept me updated on how long the wait would be, which was reasonable. The new Service Facility is state of the art and all personnel there were extremely courteous which is important to me when dealing with auto repairs. Great Experience! I'll be back for routine service when needed. More
I have been dealing with Chris for many years and would not see anyone else. Very professional and always available to assist me. I have bought 4 new cars from Babylon Honda and have referred all my fami not see anyone else. Very professional and always available to assist me. I have bought 4 new cars from Babylon Honda and have referred all my family. Would not go anywhere else. More