Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,538 Reviews of Babylon Honda - Service Center
Sort by
February 28, 2019
Not trustworthy Overall experience was good, other then they lied about me having a "nail in my tire which was causing a Ieak" I declined getting the tire patched be Overall experience was good, other then they lied about me having a "nail in my tire which was causing a Ieak" I declined getting the tire patched because the price was ridiculous. I checked the tire as soon as I got there and seen no nail In the tire. Went to my local tire shop where the patch would be less expensive. They looked at the tire and said there was no nail or leak in the tire. Not likely that I'll be going back to this service center. More
by dylan1998
Verified CustomerEmployees Worked With
Steven Ferchak
February 28, 2019
Excellent Service Felix was very helpful. I knew what I needed going in and was not pressured to complete any unnecessary services. He was thorough and explained everyt Felix was very helpful. I knew what I needed going in and was not pressured to complete any unnecessary services. He was thorough and explained everything. More
by DREAHART
Employees Worked With
Fenix Villar
February 27, 2019
Easy place to get service done on Honda vehicle First service on our new Honda vehicle. Service not at same location as dealer, which is fine. Shop seems new, drive into shop for drop off. Slight we First service on our new Honda vehicle. Service not at same location as dealer, which is fine. Shop seems new, drive into shop for drop off. Slight weight to see service representative. Everything went smoothly after than. Loaner car, etc. Simple pick up. More
by HondaPilot19
Employees Worked With
Christopher Burke
February 27, 2019
Awesome! Steven is honestly the best. When walking in, I explained my situation with my cars brake system, while also expressing my financial issues. Without h Steven is honestly the best. When walking in, I explained my situation with my cars brake system, while also expressing my financial issues. Without hesitation, Steven went above and beyond to make sure my car was on the road safely and for an affordable price. The staff here is always friendly and helpful and I was blown away by how much he went out of his way to help me. Keep up the good work and give this man a raise! More
by Cortneyc03
Employees Worked With
Steven Ferchak
February 27, 2019
Successful Oil Change Got a standard oil change - it was free of charge as expected. It was also quick (around an hour or so). Very friendly staff. I even had to leave the Got a standard oil change - it was free of charge as expected. It was also quick (around an hour or so). Very friendly staff. I even had to leave the premises and they called my cell phone to let me know it was done. More
by rothcm68
Employees Worked With
I don't know
February 27, 2019
Great service This location has the best service ever. I have been with Honda for over 11 years. Work was done with great quality and very fast. Service was very up This location has the best service ever. I have been with Honda for over 11 years. Work was done with great quality and very fast. Service was very upfront, which i loved. More
by samlal.roger
Employees Worked With
Steven Ferchak
February 26, 2019
Great service Came in for one of my two free oil changes and had a few other issues that were completely dealt with. Steve was very knowledgeable and solved each " Came in for one of my two free oil changes and had a few other issues that were completely dealt with. Steve was very knowledgeable and solved each "problem". I'm only using Babylon in the future for my CRV! More
by newyorkjew
Employees Worked With
Steven Ferchak, Phil Nociforo
February 26, 2019
Fast service and professional Fast, clean, professional, they were able to answer my questions in a way I was able to understand. They also provided a cupon which helped me save so Fast, clean, professional, they were able to answer my questions in a way I was able to understand. They also provided a cupon which helped me save some money More
by abrilbonill
Employees Worked With
Fenix Villar, Phil Ciavarelli
February 26, 2019
Not too happy with the customer service I received. I dropped my car off at about 10:30 for a 10:45 appt, for an inspection, nothing else. They said they would call me when it was ready, & even verified I dropped my car off at about 10:30 for a 10:45 appt, for an inspection, nothing else. They said they would call me when it was ready, & even verified my phone number. At 4:30PM when I still did not receive any communication, I called and asked if it was ready. The woman had me on hold for a bit and then told me that they had just finished up my inspection and they were bringing the car out so to come by. I got to the service center around 4:45PM and was handed my keys and forms, and on the form it said 12:45PM I said was my car ready at 12:45PM? And she said yes, we called you and left a message, I said no you didn't I never received a voicemail she told me they called the number on file which happened to be my parents home phone number, not the number I verified! - a number that should not be on my account. She said the car had been waiting, I said a couple minutes ago when I called you said it was just finishing up? ... I left and spoke to my parents who told me there was no call or voicemail. I don't appreciate the lying and the runaround or waiting over 5 hours to get an inspection done. Could have gone anywhere, and been done within 20 minutes. Very disappointed. More
by Erin
Employees Worked With
Not listed.
February 24, 2019
Steven Ferchak made my day!!! I just wanted to commend Steven Ferchhak at Babylon Honda Service for his exceptional professionalism today. His kind and professional service was so I just wanted to commend Steven Ferchhak at Babylon Honda Service for his exceptional professionalism today. His kind and professional service was so outstanding that I would recommend yr establishment to anyone. He was on point in making me feel that I had made a wise decision taking my car there for maintenance. He made a very difficult day more bearable (I have a terminal friend who was waiting to see me and he did his best to get me in and out quickly). I cannot say enough about his professionalism and kindness. I am truly grateful to him. Sincerely, Rosanna Schifilliti More
by sagemama
Employees Worked With
Steven Ferchak
