Babylon Honda - Service Center

GOOD FIRST EXPERIENCE I had to have my CRV serviced for a Honda campaign issue 18-114 that Honda required. I made the appointment online through their website, which was v I had to have my CRV serviced for a Honda campaign issue 18-114 that Honda required. I made the appointment online through their website, which was very easy to use. I received a confirmation email with all the details shortly after completing the forms on the site. I also received a reminder the day before my appointment. Upon checkin-the whole process was handled professionally and I was told exactly what was to be done and why as well as how long it should take , and the work was done within that time. Reed Cronin was the advisor assigned for this visit and he was great. I bought my Honda elsewhere but after experiencing the professionalism of having my CRV serviced here I will definitely consider Babylon Honda for my next vehicle when my lease is due. My wife and daughter will probably do the same for their Honda's! Overall I was impressed and pleasantly surprised with this service visit More

Perfct service my service day was the snow day and the customer service told me that a lot of the mechanics called sick , my service was oil tire rotation plus a rec my service day was the snow day and the customer service told me that a lot of the mechanics called sick , my service was oil tire rotation plus a recall, and the estimated time was 3 hours, i told him that the maximum time for my availability was 2 hours. Bottom line my car was ready in 1 and half hours. that's why Babylon Honda is my service. note: I did my appointment online, ease a is. More

Always a pleasure In the year that I've owned my car, I have visited the service center approximately 6 times. As a certified pre-owned owner, I have only ever paid for In the year that I've owned my car, I have visited the service center approximately 6 times. As a certified pre-owned owner, I have only ever paid for one visit when I had a nail in my tire. Everyone is always kind, direct, and willing to explain what is going on as I know nothing about cars. I always wait at the service center and it is exceptionally clean and comfortable. I am a loyal and enthusiastic customer. More

Great experience Ive been ro several dealerships. This one was a step above the rest. All of the employess are very friendly. I was greeted promptly. The wait for a se Ive been ro several dealerships. This one was a step above the rest. All of the employess are very friendly. I was greeted promptly. The wait for a service advisor was not long at all. I will definitely bring my car back for any repairs it may need. More

Great Service! The friendly and quick service makes the whole experience smooth. The team did a wonderful job and I did not have to wait a long. The friendly and quick service makes the whole experience smooth. The team did a wonderful job and I did not have to wait a long. More

2018 Honda CRV service Had to go and get my CRV service oil change and inspection. The service team there did a great job never had a problem with them. Had to go and get my CRV service oil change and inspection. The service team there did a great job never had a problem with them. More

Dishonest! I recently went to get a recall and oil change, as well as redeem a birthday email coupon for a free multi-point inspection and car wash. When I purc I recently went to get a recall and oil change, as well as redeem a birthday email coupon for a free multi-point inspection and car wash. When I purchased my new 2018 CRV in July, the salesman, Philip Grant, informed me that my first two oil changes were included in the car's purchase. When I arrived at the service center, this turned out to be untrue. The receptionist at the service center was very professional and helpful. She gave both my husband and I complimentary car wash vouchers before we went to the waiting room. The vouchers are labeled "Autocare Network" and are good 3/1/19-3/4/19. In that time, I have gone to each of the two car wash locations (Mr. Bubbles Car Wash in Lindenhurst, NY and Formula Auto Wash in West Islip, NY) 6 different times to redeem my car wash. Both locations were locked and closed. This was the second time in this experience with Honda that I felt the company had been dishonest with me. I was charged nearly $50 for an oil change that was supposed to be free and I did not receive that, nor the car wash. I find this service center and dealership to be dishonest. I hope that they will respond to this complaint and make right what they promised me. More

No new battery needed! Because my car battery seemed completely dead, I used my AAA to jump start it and then went right to Honda in Babylon. Chris helped me and after some Because my car battery seemed completely dead, I used my AAA to jump start it and then went right to Honda in Babylon. Chris helped me and after some tests on my CRV which had a I year old battery, he informed me of the fact that the battery was still in excellent condition. He said that the problem was it needed to be driven on longer trips to charge it more because I don't always go very far in it. OR perhaps the lights were left on! At any rate, I was very pleased with the outcome and had NO CHARGE as well! Thanks for a good ending to my not so great day! More

Efficient and impressive. My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is second to none. The wait was impressive considering that we had no appoint. More

Satisfactory I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in. Now I have to waste more time going back. I’m not happy More