2,543 Reviews of Babylon Honda - Service Center
amazing Staff They have a wonderful customer service, they answered all my concerns about my car and he took the time to explain everything that I want to know. I They have a wonderful customer service, they answered all my concerns about my car and he took the time to explain everything that I want to know. I have to left my car there and I didn’t have a ride to get home and they give me a ride home. They are wonderful. More
Patience truly is a virtue I arrived at my 11:00 am appointment on time. I own the 2012 Honda Pilot and brought it in because of a passenger airbag recall and inspection. I lef I arrived at my 11:00 am appointment on time. I own the 2012 Honda Pilot and brought it in because of a passenger airbag recall and inspection. I left at 2:17 pm. On the recall notice it said my wait time would be approximately 45minutes. Plus the inspection I figured wouldn’t be longer than an 1hr...3 hours later and some!! Heads up to whomever is going to get serviced at this spot! Drop your car off and pick it up when it’s ready. I could have done lots with my 3- 1/4 hrs wait time!!! More
overall good, but some concerns Overall, the visit was OK. This Service center has a nice 'quiet area' waiting room where I was able to get some work done. The staff is courteous. My Overall, the visit was OK. This Service center has a nice 'quiet area' waiting room where I was able to get some work done. The staff is courteous. My only issue with the visit is that I was there longer than I thought I would be (just over two hours) for an oil change, software update (recall), and patched tire. Also, the cost of patching the tire ($45 plus tax) seems high to me. More
Brake Disaster The service advisor (Fenix) was very helpful with my repair service. He explained that brake work done elsewhere on vehicle was done improperly, caus The service advisor (Fenix) was very helpful with my repair service. He explained that brake work done elsewhere on vehicle was done improperly, causing premature wear of my brake pads & rotors. He had two techs work on my vehicle to complete the work quickly. It was done in less than an hour, His courteous understanding made my disaster go away. Thank you. I had my vehicle in earlier that week for an oil change & multi-point inspection, perhaps the tech should have reported my "glazed" rotors. More
Recall & routine maintenance This is my first time using this service site & I was pleasantly surprised. Minimal wait time to register, great communication, quick check. Easy acce This is my first time using this service site & I was pleasantly surprised. Minimal wait time to register, great communication, quick check. Easy access from my home. More
great experience staff was helpful and extremely friendly. The repair was done in a timely fashion, with everything explained to me. If you want to wait, do so the w staff was helpful and extremely friendly. The repair was done in a timely fashion, with everything explained to me. If you want to wait, do so the waiting area is clean and comfortable, with drinks, coffee and tea available. Television to watch. More
Excellent service! I had an early morning appointment on 3/27/19 for service on my Honda and I waited instead of dropping it off. The Advisor Reed was courteous, profes I had an early morning appointment on 3/27/19 for service on my Honda and I waited instead of dropping it off. The Advisor Reed was courteous, professional, explained the work to be done and price to be paid. It wasn't long before I had my car back and on my way to work. Thank you! More
Consistently excellent Dennis and his team always do a great job. They go above and beyond to quickly and efficiently complete any work. They always give good advice on whic Dennis and his team always do a great job. They go above and beyond to quickly and efficiently complete any work. They always give good advice on which work is needed. More
Chris rocks! Service Advison “Christopher” was just awesome. Such a gentleman, who helped to understand my problem & solved it based on its urgency. I really appr Service Advison “Christopher” was just awesome. Such a gentleman, who helped to understand my problem & solved it based on its urgency. I really appreciate him and Babylon Honda to have him. More
Excellent Service Excellent, timely service in nice, clean facility. Service advisor was professional and the discount coupon made this a painless experience. Would d Excellent, timely service in nice, clean facility. Service advisor was professional and the discount coupon made this a painless experience. Would definitely recommend this facility. More