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Babylon Honda - Service Center

West Babylon, NY

4.5
2,519 Reviews

2,519 Reviews of Babylon Honda - Service Center

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May 27, 2024

I had a great experience during my first visit for service at The new Babylon Honda, I was attended to by my service advisor Melanie she was extremely pleasant, professional and made my service experi More

by JayV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
May 22, 2024

I recently had my tire "replaced" at this shop, only to discover a few days later that the tire pressure was alarmingly low. Concerned, I took my car to another shop for inspection, and to my disbelief, I More

by scienceisfun01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names of two staff that assisted me in two different occasions
Jun 22, 2024 -

The New Babylon Honda responded

Dear scienceisfun01, The New Babylon Honda participates in the DealerRater Certified Dealer program. We are committed to providing high-quality customer service, but based on your DealerRater review, you did not share that experience. This is very disappointing to us, and through this program, we have the opportunity to work with you to resolve any issues with our dealership. You can reach our service department at 631-669-8800 or if you provide additional contact information we will try to contact you during business hours. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Sincerely, Chaneen Foulke Business Development Manager 631-669-8800

May 18, 2024

Thanks to Frank who helped me choose my Honda HRV and do the necessary paperwork to be able to have a lease, excellent customer service. Thank you Frank More

by vilky.caban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 17, 2024

Very professional, clean, friendly and quick service. Highly recommended for future services. Customer service representative was courteous and helpful More

by MEL61242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Love the speediness and work from Babylon Honda service center. Nice area to sit and relax too. More

by HAMZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Manager, Nick, and service advisor, Juan, were excellent and helpful. They went above and beyond to help with my car. More

by jen82psych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Serrano
May 14, 2024

Satisfactory service from dealer in a timely manner. I got no complaints at all about the service they provided More

by elorna.porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 14, 2024

After oil change done on my wife Odyssey underside car panels not fastened back on and missing hardware. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service advisor
May 10, 2024

I had a recall on my honda CRV. Also oil change. The mechanic reset Android Auto which when T mobile up graded my phone lost the auto connection. More

by RAYMOND.FERGUSONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in customer service did great job.
May 09, 2024

Quick and easy service. Advisors communicate well. I’ve going there for the last 9 years, no issues. More

by MISSMALEBRANCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
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