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2,583 Reviews of Babylon Honda - Service Center
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July 06, 2019
Almost 2 hours for an oil change I have been having service done on my Honda’s there for the past 10 years I know that I should allow 45 min to 1 hour for an oil change. After almo I have been having service done on my Honda’s there for the past 10 years I know that I should allow 45 min to 1 hour for an oil change. After almost an hour and a half I asked the tech for a status and was told he just reviewed paperwork and would be with me shortly. When he reviewed the service he reviewed someone else’s car with me So I had to wait some more. Asked the cashier the ststus of my car and she got my paperwork but no one reviewed what I need to have done in future. Usually great service but this time was poor More
by JOHN.MCPHILLIAMY
Verified CustomerEmployees Worked With
Unknown
July 06, 2019
Great staff, great service. Amazing customer service. I would recommend THIS service center to all my friends and family. My service rep was friendly, honest and knowledgeable. I Amazing customer service. I would recommend THIS service center to all my friends and family. My service rep was friendly, honest and knowledgeable. I’ve been to several Honda dealers and service center and this one is the best. More
by mikecolberg
Employees Worked With
Steven Ferchak
July 06, 2019
Re-tired Low tire pressure light came on. One tire was 10 lbs low, another tire had a small bubble on the side. Both tires were replaced. Low tire pressure light came on. One tire was 10 lbs low, another tire had a small bubble on the side. Both tires were replaced. More
by LMSS
Employees Worked With
Reed.
July 04, 2019
Recall Airbag recall went as expected. Staff was very pleasant and the waiting area was clean and air conditioned to the max. They do a great job there. Airbag recall went as expected. Staff was very pleasant and the waiting area was clean and air conditioned to the max. They do a great job there. More
by BOBNET5
Employees Worked With
Fenix Villar
July 04, 2019
Service The service on this last visit was very disappointing. Usually Babylon Honda is an excellent service center, but this visit was the worst I have ever The service on this last visit was very disappointing. Usually Babylon Honda is an excellent service center, but this visit was the worst I have ever experience. The cashier was unhelpful. I came in for an oil change and my service advisor was excellent. I usually wait anywhere for 30 minutes to and hour for an oil change without an appointment. I made an appointment and was waiting for my car over 2 hours. I could understand if the service center was busy. But my car was ready withi 45 minutes but the cashier would not release my car to me until an advisor give her the paperwork. I asked her if she can just go ask for the paperwork because my car was sitting out front for over 2 hours. Finally after I complained for the third time she went to the advisor and got the paperwork. Also I had a coupon but it was not used. I will come back again because BabylonHonda has the best service on Long Island. More
by ddd189
Employees Worked With
Steven Ferchak
July 04, 2019
Upsale Always trying to up sale on unnecessary service. All I wanted was an oil change but was trying to turn it into a $650 service. Always trying to up sale on unnecessary service. All I wanted was an oil change but was trying to turn it into a $650 service. More
by TEACHERTGM
Employees Worked With
Steven Ferchak
July 04, 2019
Good routine service for car; Good service and Service Advisor but frustrated by the difficulty in diagnosing and repairing XM Sirrius issues. Reduced to fixing components one-by- Good service and Service Advisor but frustrated by the difficulty in diagnosing and repairing XM Sirrius issues. Reduced to fixing components one-by-one until it works again but have to pay for everything whether it works or not....and it is EXPENSIVE! Basically they are guessing. Seems like test equipment would be available if they wanted it but seemingly they don't. Instead of replacing the antenna for example, should first connect a test antenna at the appropriate points and see if the problem is resolved...but they don't have a test antenna. Etc, etc. More
by DMCROC
Employees Worked With
Steven Ferchak
July 03, 2019
Your staff is professional, courtesy and patient. Dealing with Babylon Honda for over 20 years and it has always been a positive experience. They are efficient, pleasant, helpful and above all patien Dealing with Babylon Honda for over 20 years and it has always been a positive experience. They are efficient, pleasant, helpful and above all patient. They are always willing to explain exactly what is needed in the way of repairs. More
by LPLANTE33
Employees Worked With
Orlando, Fenix Villar, John McGuire
July 02, 2019
Awesome I was received with open arms. The young women that help me get an oil change and Justin inspection was amazing. She made me feel at ease and she was I was received with open arms. The young women that help me get an oil change and Justin inspection was amazing. She made me feel at ease and she was attentive. I believe her name is Chrissy. More
by EJVALENTIN1972
Employees Worked With
Chrissy..
July 02, 2019
Horrendous Service I went to Babylon Honda for an oil change. Was told by the adviser that the vehicle needed a software updated and told him to go for it. Drove a mil I went to Babylon Honda for an oil change. Was told by the adviser that the vehicle needed a software updated and told him to go for it. Drove a mile from the service center and received multiple errors on the vehicle. Tried calling and was told by the receptionist that an adviser would call me back. Never happened and it’s almost a week later. Wrote an email to the service manager. Hasn’t responded almost a week later. Talk about horrendous service. More
by Mark
Employees Worked With
Nancy Bajorski
