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2,583 Reviews of Babylon Honda - Service Center
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July 10, 2019
Service Had problem service manager John and tech Rob fixed quickly and got me back on road ! Great people to work with. Kept me informed and priced right. Th Had problem service manager John and tech Rob fixed quickly and got me back on road ! Great people to work with. Kept me informed and priced right. Thank You all ! Highly recommend this service department! More
by DENLIN1113
Verified CustomerEmployees Worked With
John McGuire
July 10, 2019
It took a really long time Orlando was very accommodating. The repair took a really long time. After the test drive, they found a whole nother thing wrong that needed replacemen Orlando was very accommodating. The repair took a really long time. After the test drive, they found a whole nother thing wrong that needed replacement. Again, more waiting. It seems every time I bring my car in, it takes longer than promised. More
by PHYLCAPP
Employees Worked With
Orlando
July 09, 2019
Don’t know who to trust! Never received any updates or calls as promised. Repeatedly had to call and leave messages. Was never offered a loaner as they were all stumped by the Never received any updates or calls as promised. Repeatedly had to call and leave messages. Was never offered a loaner as they were all stumped by the issue when first presented and probably knew it wasn’t going to be fixed over night. I didn’t expect a resolution due to the nature of the problem and holiday weekend. But also did not expect to be ignored. When I asked for a loaner, one was not going to be provided until I asked to him escalate the issue. Still, no calls received until I called my original sales rep. Received loaner 5:30pm,2+ days after bringing car in. Was called on Saturday telling me the issue was the battery and it has been resolved. Questioned why service rep told me Wednesday they changed the battery and it still did not work! Was it really done or just trying to get me off the phone. As my title states, Don’t know who to trust! In addition, duct tape was used to seal window and it left tape on the car. Could have returned car the same way it was given, washed and no tape on it. More
by TOLIK
Employees Worked With
John McGuire, Steven Ferchak
July 09, 2019
Easy In and Out Easy drop off. Easy pick up. Very friendly service representative. Price of oil change was fair and the representative told us of other services that Easy drop off. Easy pick up. Very friendly service representative. Price of oil change was fair and the representative told us of other services that would be due soon. More
by GARYJGISONDA
Employees Worked With
Stephanie Lopez
July 09, 2019
Fair honest service I needed an inspection and sparkplugs replaced. As usual Fenix was very helpful and took time to explain things. Nice facility, didnt mind waiting. Be I needed an inspection and sparkplugs replaced. As usual Fenix was very helpful and took time to explain things. Nice facility, didnt mind waiting. Been with Babylon Honda since 1985, looking at Prius but would hate to give up Babylon Honda! More
by Mama Bunny
Employees Worked With
Fenix Villar
July 08, 2019
Great service Overall had a great experience at Babylon Honda everyone was veey helpful. When I had questions there were answered in a professional manner all in al Overall had a great experience at Babylon Honda everyone was veey helpful. When I had questions there were answered in a professional manner all in all great service More
by B_CAJIGAZ
Employees Worked With
Brian
July 07, 2019
Excellent Customer Service Stephanie greeted me within seconds I walked in to the counter. Very pleasant and demonstrated professionalism. Her eagerness to help customers is mor Stephanie greeted me within seconds I walked in to the counter. Very pleasant and demonstrated professionalism. Her eagerness to help customers is more than obvious. More
by Ever015
Employees Worked With
Stephanie
July 07, 2019
fixed one thing and screwed up 3 other things Firstly, the girl who checked me in initially had no clue there was a recall on my vehicle - she later told me somebody named Reed would be handling m Firstly, the girl who checked me in initially had no clue there was a recall on my vehicle - she later told me somebody named Reed would be handling my repair - SO WHY NOT HAVE HIM CHECK ME IN ?!? Then I found Reed myself and asked him if he was aware of the repairs needed and he said he was. Whoever that lady was should have had Reed come and FIND ME , rather than me having to track him down. Lastly when it was over and I paid and went out to get my car, the steering wheel and seat were not in the position I left them and on my way home I discovered the controls on the steering wheel no longer worked! Reed said as I was leaving: "we like great reviews here". Well, folks, I'd like great service, competent workmanship and not to have to get another repair because you screwed up the first repair. I expect you to make this right. More
by CALMSEA79
Employees Worked With
I don't know her name but she was the only female at the service desks the day I was there and she had pink everything on her desk.
July 07, 2019
right side fender/bumber Everything was good but they still did not fix the right side bumper by the tire. It is still sticking out. Fenix was very nice Everything was good but they still did not fix the right side bumper by the tire. It is still sticking out. Fenix was very nice More
by CATJIM3FJP
Employees Worked With
Fenix Villar
July 07, 2019
Good first visit with new vehicle. Friendly, knowledgable, efficient service staff. Bryan was especially helpful and courteous. Fixed the dome light problem, had tips about driving a hy Friendly, knowledgable, efficient service staff. Bryan was especially helpful and courteous. Fixed the dome light problem, had tips about driving a hybrid vehicle. Comfortable waiting area, overall excellent experience. More
by CSK524
Employees Worked With
Bryan
