Babylon Honda - Service Center

Will not use this service center again Vehicle brought in for oil change, state inspection and recall. The mechanic failed to reset my oil % gage in dashboard display so I'm concerned that Vehicle brought in for oil change, state inspection and recall. The mechanic failed to reset my oil % gage in dashboard display so I'm concerned that it was never even changed. I brought it up to a service rep and all he did was reset the gage without checking with the mechanic that serviced the vehicle. With all the shenanigans that dealerships and service center have been caught doing, I don't feel this was the proper way to make a customer feel satisfied. More

Very helpful and very friendly The staff was knowledgeable, answered questions and was very helpful. The service was done very quickly and we were out in no time at all. The staff was knowledgeable, answered questions and was very helpful. The service was done very quickly and we were out in no time at all. More

Professional & Caring Thanks to John McGuire and his staff especially Fenix Villar my service adviser, my car needs are always taken care of 100%. I trust them with my car Thanks to John McGuire and his staff especially Fenix Villar my service adviser, my car needs are always taken care of 100%. I trust them with my car & hope for many more years of their excellent service. More

Friendly Service Reps Friendly service reps that take care of your needs. I like the personal attention and the email/text messages for reminders and appointments. The wifi Friendly service reps that take care of your needs. I like the personal attention and the email/text messages for reminders and appointments. The wifi was not working the day I went so that would be my only feedback for improvement. Other than that, the waiting room is clean and spacious and the service wait time was pretty quick. More

Great Service My family has been a long time customer at Babylon Honda. We always try to work with Fenix as he has always provided top notch customer service. He My family has been a long time customer at Babylon Honda. We always try to work with Fenix as he has always provided top notch customer service. He takes the time to hear our concerns and always explains the car situation very well when service is being suggested or when the car is returned. More

Good. Survey was. Responding Please call me when you get the light in you had ordered a light for my car and then I’m waiting for a phone call that it’s in Please call me when you get the light in you had ordered a light for my car and then I’m waiting for a phone call that it’s in More

Excellent Steve was too good and understanding. He has solve the issues. I will definitely visit this service center in future and also will recommend others to Steve was too good and understanding. He has solve the issues. I will definitely visit this service center in future and also will recommend others to cisit More

Fantastic experience. They took my car early, fixed it incredibly fast and honored the Honda warrantee. They stayed in touch throughout the process and the facility was fri They took my car early, fixed it incredibly fast and honored the Honda warrantee. They stayed in touch throughout the process and the facility was friendly and immaculately kept. Special shout out to my service advisor Brian. Didn’t try to upsell me anything and was very easy to deal with. Only service center I’ll deal with!! More

Quick and Easy The process was quick and easy; I have no complaints, it was easier than I anticipated. I had been putting off getting my trunk fixed for years becaus The process was quick and easy; I have no complaints, it was easier than I anticipated. I had been putting off getting my trunk fixed for years because I assumed I would have to pay. More

Polite Staff describes reasons for repairs and provides a close estimate for the amount of time that repairs will take. All she add are pleasant and welcomi Staff describes reasons for repairs and provides a close estimate for the amount of time that repairs will take. All she add are pleasant and welcoming. I am disappointed in the types and cost of repairs. My previous Honda Accord required a minimum amount of maintenance. More