Babylon Honda - Service Center

Competence&Compassion, One Without the Other, Just Won't Do! Once again, I am very grateful for the competence, courtesy and compassion that I received from Mr. Ferchak and the Honda Service Technicians/Mechanic Once again, I am very grateful for the competence, courtesy and compassion that I received from Mr. Ferchak and the Honda Service Technicians/Mechanics and Receptionists. I am a satisfied customer of "The New Babylon Honda!" More

Great experience I had a great experience getting my oil changed. Steve got me in right away like always. If he’s not there I’ll come back. I had a great experience getting my oil changed. Steve got me in right away like always. If he’s not there I’ll come back. More

Solid Quick and easy experience. Very knowledgeable guy. I will definitely be back for all future work to be done on my vehicle. I don’t know what took m Quick and easy experience. Very knowledgeable guy. I will definitely be back for all future work to be done on my vehicle. I don’t know what took me so long to get in in the first place. More

Exceptional Great service every time. Everyone is very friendly and always with a smile and ready to help. Service is done in a timely manner, which I really appr Great service every time. Everyone is very friendly and always with a smile and ready to help. Service is done in a timely manner, which I really appreciate. Thank you More

Service It was good until I found out the oil life percentage was not re-set. I had to drive back to have it re-set. I spoke to a Brian who checked the engine It was good until I found out the oil life percentage was not re-set. I had to drive back to have it re-set. I spoke to a Brian who checked the engine oil before the attendant re-set the percentage to 100%. I was afraid that the oil was never changed. The Honda dealer would have to be responsible if my engine burned out due to no oil. It was a careless mistake and I would not want anyone to experience it. Thank you! More

I received excellent Customer Service! I was very grateful for the excellent Customer Service that I received! The required repairs needed were explained in a manner that I could understan I was very grateful for the excellent Customer Service that I received! The required repairs needed were explained in a manner that I could understand! More

waiting time your estimated time while dropping off and waiting needs to be better communicated and or the amount of time that you will need to wait needs to more your estimated time while dropping off and waiting needs to be better communicated and or the amount of time that you will need to wait needs to more accurate. i was told that my service would be 1 hour to 1 and 1/2 hours. and it took 2 hours and 15 minutes More

Service Reed rocks! He should be given a huge raise. Always takes care of me. He's honest hard working always remembers me and always says hi Reed rocks! He should be given a huge raise. Always takes care of me. He's honest hard working always remembers me and always says hi More

Left me waiting for hours Brought my car in at 9 am and did not hear from service until after 12 when I called them for a status update. Two hours later the work I okayed at 1 Brought my car in at 9 am and did not hear from service until after 12 when I called them for a status update. Two hours later the work I okayed at 1:30 was completed so in essence I was without my only car for an entire day when the work that was done on it only needed a few hours or less. No loaner cars are available or offered so if no one can pick you up you are stuck sitting in the service area. Christie, my service rep was great but she is not in charge of what goes on in the service bays. More

Tire went flat in afternoon even after i said pressure light I told them that my tire pressure light was on. When my wife and I drove our CRV (YES WE LEASE 2 CARS FROM YOU AND BOUGHT A FIT FROM YOU!!!!) and came I told them that my tire pressure light was on. When my wife and I drove our CRV (YES WE LEASE 2 CARS FROM YOU AND BOUGHT A FIT FROM YOU!!!!) and came back from shopping the tire was flat in the driveway on my Civic. They did not bother to find out what the problem was. I even wonder if they changed the oil. This is enough to end our 23 year rlationship with your dealership unless there is some restitution. I am disgusted, I am now waiting for AAA to help me so I can bring the car to Firestone. I did notice yesterday that the light was going back on before I got home from your shop so I left a message (do humans answer the phone there???) and noone responded. Terrible!!!!!! 631 455 4348 Bill Mazzoli. I sent an e mail to our sales agent as well. More