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2,585 Reviews of Babylon Honda - Service Center
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October 21, 2019
polite and to the point. issue was explained to me clearly, also I was treated with respect. what more can I say ,my issue is not driving enough. Three months from now transmi issue was explained to me clearly, also I was treated with respect. what more can I say ,my issue is not driving enough. Three months from now transmission issue should be gone, if not I was assured not a problem to bring back. More
by CENNIS1219
Verified CustomerEmployees Worked With
Steven Ferchak
October 18, 2019
they explained everything to me and even offered me a coupo I like bringing my car to the Honda dealer cuz I'm always getting what I need to be done and they always do it as good as fast as they can and they al I like bringing my car to the Honda dealer cuz I'm always getting what I need to be done and they always do it as good as fast as they can and they always explain it even if I don't understand it again and even the cashier girls are also friendly I like being at the Honda dealer Center very very kind and considerate and knowledgeable More
by LLIZ93
Employees Worked With
John Liggio, Fenix Villar, Thaddeus Brewer, Rodney Hassell, Daniel Janoer
October 15, 2019
Everything went well. The bill was a little too high. The representative was very friendly. He gave me a small discount. The waiting area was clean and Plenty of chairs to sit on. Free coffee. The representative was very friendly. He gave me a small discount. The waiting area was clean and Plenty of chairs to sit on. Free coffee. More
by alanbethlevy
Employees Worked With
Fenix Villar
October 12, 2019
Great customer service Stephanie went above and beyond to help me after bringing my car in to service. She kept me informed and I appreciated that. I will continue coming to Stephanie went above and beyond to help me after bringing my car in to service. She kept me informed and I appreciated that. I will continue coming to Babylon Honda. More
by CLAUDINEGOLE
Employees Worked With
Stephanie Looez
October 10, 2019
Great experience Great service even on a holiday. Steven was extremely professional and even pointed out that although I wanted a NYS inspection done (mine was due in Great service even on a holiday. Steven was extremely professional and even pointed out that although I wanted a NYS inspection done (mine was due in November) I would lose a month. I was aware of that.... however the fact that he felt the need to make me aware that steven knows about A+ customer service. More
by guerram120
Employees Worked With
Steven Ferchak
October 07, 2019
Lack of communication Dropped my car off on thursday morning for an appointment at 745am. Was told that the electrical tech they use isn't open till 930am. Got a call from Dropped my car off on thursday morning for an appointment at 745am. Was told that the electrical tech they use isn't open till 930am. Got a call from Brian stating he cant come to fix my car until friday at 10am. Brian said he would not be in on friday but one of the other service advisors will be in contact with me about my car. Friday late afternoon came and no call. Called them around 4pm. Was told the guy working on my car left for the day and didnt leave any notes and no one knows if my car was fixed or not. Was told they would call me Saturday morning to let me know. Saturday morning around 9am I get a voicemail stating car is ready for pick up. When i spoke to brian at the service center he stated he came in and checked to make sure the alarm was working and then called me to pick it up. Which means it stayed there overnight for no reason. I understand things happen and I might have to leave my car there but to not receive a call on Friday about my car and then calling and no one knows anything about my car was ridiculous. Not happy with the service provided. You would think there would be better communication among the staff. More
by KB
Employees Worked With
Brian
October 06, 2019
Pleasant and didn’t have to wait long for car to be serviced Service advisor was informative and not pushy. Service was completed in a timely manner. Waiting room was clean and neat. Will probably return again f Service advisor was informative and not pushy. Service was completed in a timely manner. Waiting room was clean and neat. Will probably return again for future service. More
by JABAILEY02
Employees Worked With
Reed
October 05, 2019
It was good except the oil life reading was not reset It was good except the technician forgot to reset the percentage after the oil change. I had to drive back to the shop to make sure if the oil was ind It was good except the technician forgot to reset the percentage after the oil change. I had to drive back to the shop to make sure if the oil was indeed changed and have the percentage reset. More
by YING104
Employees Worked With
Sergio Redondo
October 04, 2019
High Marks for Babylon Dealer Service Steve my service rep took good care of me and my car. I use Bablyon Honda to make sure I get genuine Honda parts to keep my car running tip top. Steve my service rep took good care of me and my car. I use Bablyon Honda to make sure I get genuine Honda parts to keep my car running tip top. More
by VILLANO
Employees Worked With
Steven Ferchak
October 04, 2019
Outstanding Service Rep I have worked with Fenix a few years now and as always, he exhibits a thorough technical knowledge of the vehicles and he presents himself in a profes I have worked with Fenix a few years now and as always, he exhibits a thorough technical knowledge of the vehicles and he presents himself in a professional manner. More
by CIAO678
Employees Worked With
Fenix Villar
