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Babylon Honda - Service Center

West Babylon, NY

4.5
2,519 Reviews
Call Service Center (631) 669-8800

2,519 Reviews of Babylon Honda - Service Center

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June 24, 2024

Juan did a great job providing quality service! Made my visit very pleasant and explained everything I needed to have explained! More

by J
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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June 23, 2024

Quick and efficient, it’s always a pleasure to bring my car here to get serviced. More

by KHALID.CHESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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June 19, 2024

Everything was great and everyone I dealt with was very professional and knowledgeable thank you More

by Bdclean58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melonie
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June 19, 2024

Don't go here it's not worth it look for other honda dealership to get service More

by ....
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Jun 22, 2024 -

The New Babylon Honda responded

Dear Customer, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631-669-8800

June 16, 2024

I am beyond pleased with the service at Babylon Honda. They were able to find the issue with my CRV and repair it to pristine standards. My car is smooth and noise free again. I love that they communicate More

by vanessa c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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June 14, 2024

Took my car for a diagnostic at 7:30 and did not get feedback until 4:30 - basically 30 mins before the shop closed. More

by paudydaniel1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Jun 22, 2024 -

The New Babylon Honda responded

Dear paudydaniel1221, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631--669-8800

June 14, 2024

Very polite and personable. Completed the recall in a timely manner. The Great Danes were magnificent!!! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaneen Foulke
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2024

Professional and courteous service. Very friendly staff who are very knowledgeable on service and products More

by SYLVIADEE564
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

Honest fair smart and they care about their customers. Have maintained my Honda that I’ve never had a problem with my crv More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan was excellent beyond beyond
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June 06, 2024

I have visited the service center twice with my HRV. Both times the facility was clean and welcoming The employees were very professional and made me feel understood and comfortable My service was done More

by SteveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan El-Nawasani, Jon Ceballos
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