Babylon Honda - Service Center

Just got an oil change, I went on a Saturday morning and the service advisor Reed kept me informed of my service to my car. I think it took a little to long just for an oil change ( it took over 90 mins) the service advisor Reed kept me informed of my service to my car. I think it took a little to long just for an oil change ( it took over 90 mins) More

Honda Fit A/C fixed The New Babylon Honda Service Center fixed my A/C line, service was excellent. Also gave me a break for the service costs since it happened so soon af The New Babylon Honda Service Center fixed my A/C line, service was excellent. Also gave me a break for the service costs since it happened so soon after I bought out the lease (plus the lockdown going on in March) which is very fair and great customer service. More

My car was overdue for inspection because of this virus business. I was surprised to get an appointment the next day when I called to schedule. Thank you. business. I was surprised to get an appointment the next day when I called to schedule. Thank you. More

They’re always helpful and prompt in providing quality customer service. I like the new way communicating with customers via text leading to a webpage asking what services to add while car’s at the showro customer service. I like the new way communicating with customers via text leading to a webpage asking what services to add while car’s at the showroom getting oil changed More

A simple oil change turned into a major headache I leased my Honda Accord in October 2019, My first complimentary oil change was in May 2020. A week later my car stalled and had to be towed. The b I leased my Honda Accord in October 2019, My first complimentary oil change was in May 2020. A week later my car stalled and had to be towed. The brought the car to City Honda in Hicksville. They changed the fuel injector. While trying to find out what the problem was I had to rent a car. No cars allowed during pandemic. Got the car back and ten days later it stalled out again. Again had to have it towed at my expense since it happened on the highway and was taken to Atlanta Honda.. They discovered that 8 plus quarts were put into the car causing the car to stall. Because of the error of the service department it cost me $400 for car rental and towing just to get my oil changed. Not happy at all. More

not a pleasant exoerience When I walked into service station, the man at the desk never looked up and acknowledged me, I was 4 feet away from him. He did not even address me s When I walked into service station, the man at the desk never looked up and acknowledged me, I was 4 feet away from him. He did not even address me saying that he'd be right with me. I stood there for 10 mins !!!! My maintenance light read A167 which I was told on phone was an oil change. Costing approx $40. The man then tells me the cost was $400+ . My car had 17,000 miles !!!!!! More

My service advisor is great. But it took over an hour just to get an estimate for the plastic bumper piece that has a dent in it. just to get an estimate for the plastic bumper piece that has a dent in it. More

2nd time coming in for an oil change. They are usually quick, usually dont wait more then an hour and this time i also asked them to rotate my tires. Straight forward, honest, and havent tried upselling s quick, usually dont wait more then an hour and this time i also asked them to rotate my tires. Straight forward, honest, and havent tried upselling some unneccesary services (car has 10k miles). More

From the buying experience to my first service just a seamless experience. Frank Fardette and team are awesome. A pleasure to do business with. Go team Babylon seamless experience. Frank Fardette and team are awesome. A pleasure to do business with. Go team Babylon More

My recent visit to babylon Honda’s service center was very pleasant. Making an appointment online was very convenient, and I was taken in in a timely fashion. The waiting area was comfortable and, happil very pleasant. Making an appointment online was very convenient, and I was taken in in a timely fashion. The waiting area was comfortable and, happily, all the other customers wore masks and distanced properly. More