2,583 Reviews of Babylon Honda - Service Center
Friendly, efficient, clean. We purchased car in late February. Michael David set up our first service appointment. Oil change was done. Staff was friendly and service area was cl We purchased car in late February. Michael David set up our first service appointment. Oil change was done. Staff was friendly and service area was clean and staff was efficient. More
Worst service I’ve received, honestly regret visiting your location for the convenience of it being close. Moving forward I’ll be using Bethpage Honda. your location for the convenience of it being close. Moving forward I’ll be using Bethpage Honda. More
Love my Car! Great Staff! Very Friendly! Fenix Villar is very professional and Friendly. I have a 2019 Accord, champagne color, great features in car very professional and Friendly. I have a 2019 Accord, champagne color, great features in car More
3 hours for an oil change?! With an appointment?? If you can get your services done safely in the usually amount of time you are OVERBOOKING and need to look at your business practices. From purchase to 2 s can get your services done safely in the usually amount of time you are OVERBOOKING and need to look at your business practices. From purchase to 2 service visits I have NEVER had such a MISERABLE experience and will never be interested in another Honda ever again!! More
Taking Coronavirus into consideration I still rated this average. I had a scheduled appointment and opted to wait for my vehicle...3 hours later I was done. There was no mention of an extended wait until I average. I had a scheduled appointment and opted to wait for my vehicle...3 hours later I was done. There was no mention of an extended wait until I inquired at the cashier desk where I noticed a sign warning of an extended wait. The cashier is the last point of contact, why not the first point of contact? Basic courtesy goes a long way. I didn't mind the wait more than lack of communication. Otherwise I would have rated this 4 stars. More
Warranty Repair I had an issue with a piece of molding that was not right on the new vehicle. I brought it in, without an appointment and the service person said the I had an issue with a piece of molding that was not right on the new vehicle. I brought it in, without an appointment and the service person said they would look at it and if I was leaving the car. I was not prepared to leave the vehicle so he suggested that I make an appointment to have it taken care of. I was able to get an appointment the very next day to have the vehicle looked at to determine the course of action to be taken. This only took about an hour to have the service person look at it with suggestions. The person attempted to repair it but could not and a new part was needed to be ordered. I was told that they would contact me but if I did not hear in about two weeks to contact them. I was satisfied with the course of action taken and awaiting the final outcome More
The spray they used to clean your steering wheel ruined the plexiglass behind the wheel. I went in for service but it’s still ruined. I’d like for them to replace the plexiglass. the plexiglass behind the wheel. I went in for service but it’s still ruined. I’d like for them to replace the plexiglass. More
When I arrived for my 8:30am appointment I asked about how long the service would take. The man told me about 2hrs. After 2hre no one came to update me on the car. 3 hrs passed still nothing. I went and how long the service would take. The man told me about 2hrs. After 2hre no one came to update me on the car. 3 hrs passed still nothing. I went and asked Steven can he check on the car he said yes. He never came out and told me anything. I had to ask the young lady at the front desk for information. She called the back and their told her it should be ready by 1pm. So I sat there for 4.5 hrs and no one came out to update me on something that Steven claimed would be 2hrs. More