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Babylon Honda - Service Center

West Babylon, NY

4.5
2,518 Reviews

2,518 Reviews of Babylon Honda - Service Center

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August 30, 2024

It was a long wait but it was ok because I felt the throughly check over my car. More

by emax90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
August 30, 2024

Melanie handled my problem as soon as I called and got me in a loaner right away. She’s exactly what top quality service should be. More

by Runnin_n_Gunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco Allevato
August 29, 2024

Kevin was a professional and he went above and beyond to make sure that I was happy. More

by kenroy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

The New Babylon Honda responded

Dear Kenroy88, From the team at The New Babylon Honda we’d like to extend a big “Thank you” for the opportunity to recently assist you with your vehicle purchase. It was a pleasure working with you and I hope we were able to provide you with an excellent experience. We take your satisfaction very seriously, and would truly appreciate any feedback you may wish to share. If you had a moment, would you mind submitting a review regarding your experience with us on DealerRater? Thank you again for the opportunity to earn your business. I look forward to working with you in the future! Sincerely, Chaneen Foulke Business Development Manager

August 28, 2024

Great job by all standards, I really enjoy working with you and will recommend you to any of my family and friends More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Other than an emissions error on car 2 days after buying it, our experience was good. More

by elewis318
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
August 28, 2024

Staff was polite and efficient. The invoice is poorly thought out and difficult to understand More

by emcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Everything was explained well to me, the wait was minimal and the waiting room was clean and comfortable. More

by Z.Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Came in for a routine oil change and dealership went way beyond to assist in a different issue that popped up. Kevin was very helpful and trying to help me resolved the issue. More

by slimvim_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Melanie was an angel sent from heaven. The center did not have a o2 sensor. I waited a week and called back and they had one. They took 2 days for an inspection. Melanie was personable More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Easy time, walked in and out in 15 minutes: car is above what they even talked about, love it More

by edwardobrien610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Hassan El-Nawasani, Juan Serrano
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