Babylon Honda - Service Center

I had an appointment at 1:15pm. I felt like I was invisible. I stood around until 1:45pm trying to get someones attention. They saw me there but never said a word. Finally an older gentleman said I w invisible. I stood around until 1:45pm trying to get someones attention. They saw me there but never said a word. Finally an older gentleman said I will be right with you Ma’am, sorry we are busy. otherwise I would give this zero stars if I could. I had my ride waiting outside for way too long for dropping off a car with an appointment. And what is the point of making an appointment selecting the package/service you would like on the app, but then they ask you what are we doing to your car today. Didn't make much sense. I left there really annoyed, as did my ride. More

Waited 20 minutes before speaking to a service rep and I had an appointment. Didn't matter.Not enough people there. The rep was professional and courteous. had an appointment. Didn't matter.Not enough people there. The rep was professional and courteous. More

I came to get my recalls done for my Honda and I will NEVER return! I was told my car would take half a day and that I would receive a call when it is done. No one called me all day! I called more than 1 NEVER return! I was told my car would take half a day and that I would receive a call when it is done. No one called me all day! I called more than 10x to the service center, to the manager as well as the cashiers and no one answered not once. I decided that I was going to come down and pay them a visit. I came down at approximately 4:15pm on a Thursday and all the doors were locked. There were barely any cars in the parking lot and only two ladies at the desk left. The sign at the door said that they close at 5 which I false advertisement. I knocked on the door for a while until a woman let me in. I was then told that my car needs a part that is on back order and won’t know when it will arrive. The dealership was planning on keeping my car for weeks with out even telling me their customer that I wasn’t going to receive my car. I am absolutely furious with New Babylon Honda. Please do not come here if you expect good customer service or even good communication with anyone. More

The service from beginning to end was awesome. I will go back there for all my service needs. All associates were kind and helpful. Thank You back there for all my service needs. All associates were kind and helpful. Thank You More

Babylon Honda service department always treats me beautifully. They are polite, efficient, timely and always advises me about the needs of my car. All is much appreciated beautifully. They are polite, efficient, timely and always advises me about the needs of my car. All is much appreciated More

Went in for a 30K check-up with a quoted price of $5450 and ended up spending $1,400. Seems labor takes up 2/3 of bill. and ended up spending $1,400. Seems labor takes up 2/3 of bill. More

The facility was clean and pleasant. Steven F explained the issue thoroughly and was courteous and patient, I will certainly be back for my next regular service. the issue thoroughly and was courteous and patient, I will certainly be back for my next regular service. More

Brought my car in for a recall fix. Service was fast and Fenix was pleasant and professional. Since it was a recall, no cost was involved. Fenix was pleasant and professional. Since it was a recall, no cost was involved. More

My car needed to be inspected. It was quick and hassle free. I waited for my car and it was completed in a reasonable time. I didn’t even have to make an appointment. free. I waited for my car and it was completed in a reasonable time. I didn’t even have to make an appointment. More

Brought car in for an annual inspection. All good, no problems. Was completed in under an hour. All work was always done quickly in the past as was done this time. problems. Was completed in under an hour. All work was always done quickly in the past as was done this time. More