Babylon Honda - Service Center

Excellent service. Friendly and explain everything . From making the appointment, to having my car checked in and then dealing with the service advisor it was perfect. The person who accepted my payment and making the appointment, to having my car checked in and then dealing with the service advisor it was perfect. The person who accepted my payment and gave me my receipt was a pleasure to deal with. I’m not sure of the names of people that I dealt with More

Everyone was very welcoming. Are made me feel relaxed. Love Reed my service advisor. He was very nice. Can't wait to come back. Thank you. Love Reed my service advisor. He was very nice. Can't wait to come back. Thank you. More

The wait was minimal and the work was completed in the exact time frame that I was told at drop off. No complaints with this visit. exact time frame that I was told at drop off. No complaints with this visit. More

the sevice manager was very helpful and attented to my needs right away, he was very proffesional and courtious, took care of issue right away needs right away, he was very proffesional and courtious, took care of issue right away More

The diagnosis & repair was time consuming, 3 days in total. The proposed repair cost was extremely high. Honda parts were not available at a Honda dealership? The dealer is not set up to repair cars total. The proposed repair cost was extremely high. Honda parts were not available at a Honda dealership? The dealer is not set up to repair cars that are 10+ years old and not on lease. I was shocked to hear that front brakes would cost $1700 to repair. Exhaust System $1700 to repair. The total proposed bill for my requested services was over $4000. Maybe that is the strategy, overwhelm the customer with and extremely high bill in an effort to push the customer towards the purchase of a new vehicle. Any one of those repairs at a private shop would have been 50-75% less. Honda has to get a bit more realistic with their pricing. I needed the truck for work and could not afford to have it down for 1 week. The service manager was nice enough.....I just felt that their hands were tied. More

Very informative at explaining details when responding to our questions, which was refreshing. Even though Honda was working on our car on Steven’s day off, he called us to update us as to whether we needed our questions, which was refreshing. Even though Honda was working on our car on Steven’s day off, he called us to update us as to whether we needed new engine mount brackets. More

In general, this dealership provides excellent service. I have used other Honda dealerships on Long Island servicing my Honda cars and have not been a pleased. have used other Honda dealerships on Long Island servicing my Honda cars and have not been a pleased. More

The car repair service ever! It took 9 days to get my car back! It was near impossible to get my service advisor Steve on the phone and when I did, he gave nothing but lame excuses on the delay. I’ve been go back! It was near impossible to get my service advisor Steve on the phone and when I did, he gave nothing but lame excuses on the delay. I’ve been going to Babylon Honda for service got 11 years and I get that everyone has a bad day once in a while but 9 bad days?... Babylon Honda was a embarrassment to themselves and Steve the service advisor was basically useless. The New Babylon Honda is terrible and lost a loyal customer due to their incompetence. More

Fenix is my service writer of choice. He is always straight forward and never pushes services that aren't needed. He does let you know what to expect in the future. straight forward and never pushes services that aren't needed. He does let you know what to expect in the future. More

I would like to say that mr.jesus rameriz came through for me like he promised he would.i would like to take this time to thank him.He is an asset to honda.. for me like he promised he would.i would like to take this time to thank him.He is an asset to honda.. More