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The New Babylon Honda

West Babylon, NY

4.6
4,930 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 4,930 reviews

January 09, 2023

I received the help that i needed with a car when i had no heater on my car More

by Marlenerodriguez92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javid Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

The customer service here is superb. Vanessa has explained all the work that needs to be completed on my car and why. She reviews all costs before the mechanic starts the labor. She is More

by USVI4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
January 06, 2023

Excellent service. I came in with a perceived problem. They analyzed it, told me what was wrong and fixed it promptly More

by JESUSAOROZCO149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neither, service advisor
January 05, 2023

No complaint…! Good service ! There a lot of new faces in in service dept. I will return for more service ! More

by skung8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 07, 2023 -

The New Babylon Honda responded

Hi Skung8, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2023

Fast service, the service advisor was friendly and honest. Happy to deal with an honest dealer !! More

by Dleon0968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 07, 2023 -

The New Babylon Honda responded

Hi Dleon0968! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2023

I’ve never had a great experience here. The service providers have always been nice enough but they don’t go above and beyond and say they have called when my car was ready and never have. More

by smcgonigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service not sales
Jan 07, 2023 -

The New Babylon Honda responded

Smcgonigle, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (631) 669-8800 to speak to our manager directly. Thank you, Chaneen Foulke Internet Manager The New Babylon Honda

January 01, 2023

Everyone had a great attitude and helpful information for me to make the best decision with fast efficient results More

by JYNG911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and maintenance desk
December 31, 2022

After I paid for four new tires for my Honda Civid yesterday, the next morning , one tire, front left was completely flat. The Honda service was closed. Left a message and somebody by the name of J More

by THELMAVHVJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
Jan 07, 2023 -

The New Babylon Honda responded

Thelmavhvjv, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (631) 669-8800. We look forward to hearing from you. Chaneen Foulke Internet Manager The New Babylon Honda

Jan 09, 2023 -

THELMAVHVJV responded

The manager Nick was very apologetic for the inconvenience. Gave me a credit to be used on future service. I bought my car from you and for 14 years I have used your service, even coming from Manhattan, my residence.. Never had any problem before

December 31, 2022

Vanessa is amazing. She always takes care of me and my car with the kindest attitude. More

by C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
December 30, 2022

We purchased our vehicle from Babylon Honda and took the car there for its 1st NYS Inspection. The car is 1 year old and they told my wife that the car would fail inspection because the rubber wiper blades More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Sure of the name of the woman I spoke to
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