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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,314 Reviews
Welcome to Babylon Honda – Your Full-Service Automotive Destination! Showroom: 650 W. Montauk Hwy, Babylon, NY Elite Express Service Center: 100 Evergreen Street (¾ mile north) At Babylon Honda, we are proud to offer a comprehensive automotive experience—from exceptional sales to top-tier service. ?? New & Pre-Owned Vehicle Sales Our dealership features a wide selection of new Honda models—from reliable sedans like the Civic and Accord to versatile SUVs like the CR-V and Pilot. In addition to new vehicles, we offer a diverse inventory of quality pre-owned Hondas as well as off-brand models that have been thoroughly inspected for value and performance. Our seasoned team of sales professionals is dedicated to helping you find the perfect vehicle for your lifestyle and budget—without pressure, just expert guidance and honest answers. ?? Elite Express Service Center – Now Open! Located just minutes from the showroom at 100 Evergreen Street, our state-of-the-art Service and Parts Facility is designed for comfort, speed, and efficiency. We proudly offer: Luxury customer lounge with complimentary Wi-Fi & coffee Express maintenance with no appointment needed Over 30 service bays for prompt repairs ASE-certified, factory-trained Honda technicians Valet greeters to assist upon arrival Extended hours for your convenience Competitive price matching with other Honda dealers One of Long Island’s largest Honda parts inventories A modern, clean, and welcoming environment Whether you're buying, leasing, trading, or servicing, we invite you to experience the finest customer care on Long Island—right here at Babylon Honda.
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,314 reviews

March 29, 2025

The Staff was very nice and helpful they did the job very quickly. Thank you More

by Joycebrklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your kind review, Joyce! We're so glad to hear that our staff was helpful and that your service was completed quickly. We truly appreciate your feedback and look forward to assisting you again in the future!

March 28, 2025

i had a recall service and surprised te courtesy of taking me home and being picked up on time More

by FRANK901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your great review, Frank! We're thrilled to hear that you had a positive experience with your recall service and that our team made sure you were well taken care of with the courtesy shuttle. We appreciate your feedback and look forward to serving you again!

March 27, 2025

I was very impressed with the customer service professionalism very polite and helpful exceed expectations More

by Shirleyb2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

The New Babylon Honda responded

Thank you so much for your kind review, Shirley! We're thrilled to hear that our team exceeded your expectations and provided you with excellent customer service. We truly appreciate your feedback and look forward to serving you again in the future!

March 25, 2025

I had a serious issue with my car. Vincent Caccavale, the service advisor that helped me was great! Because of what the problem was I did have to bring it back. He was very attentiv More

by AQUAMARINEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale. I rate him at 5 stars.
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Mar 25, 2025 -

The New Babylon Honda responded

Hi AQUAMARINEFISH, Thank you for sharing your experience with us! We're so glad to hear that Vincent was able to assist you and make sure your issue was addressed. We truly appreciate your loyalty over the past 30 years and are happy to have had the opportunity to serve you. It's great to know you're satisfied with the loaner car and the service you received. We’ll continue to work hard to ensure you’re always happy with your experience here. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

March 24, 2025

Great experience all around. Everyone was helpful and friendly and no one was pushy. Wewill be recommending them to our friends More

by jvale91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Nunez, Phil Delaney
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Mar 25, 2025 -

The New Babylon Honda responded

Hi jvale91, Thank you for sharing your positive experience with us! We’re thrilled to hear that you had a great experience and felt supported by our team without any pressure. We truly appreciate your kind words and your willingness to recommend us to your friends! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

March 23, 2025

Easy to schedule service. Knowledgeable provide options clearly explain charges time frames for completion offer a ride or loaner if needed More

by Katward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
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Mar 25, 2025 -

The New Babylon Honda responded

Hi Katward1, Thank you for taking the time to share your experience! We’re glad to hear that scheduling your service was easy and that our team was able to provide clear options, explain charges, and ensure everything was handled smoothly. We’re always here to help with rides or loaner vehicles to make your experience as convenient as possible. We appreciate your feedback and look forward to continuing to serve you in the future!

March 23, 2025

Not a pleasant experience. ... Typical dealer minipulation trying to trick you into spending more money than you want to. Also they hit your credit twice for one loan. I bought More

by kevinbrrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy Francis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

After we finished and I left with my car one of the girls tried to call me and left a message stating “ you just got serviced here we need you to urgently call us back “ I panicked when I saw it and called a More

by Mobriwaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

The New Babylon Honda responded

"Hi Mobriwaddell, Thank you for sharing your experience with us, and we apologize for the confusion and frustration you experienced. We completely understand how receiving an urgent message could cause unnecessary stress, and that was certainly not our intention. We will review this communication process to ensure it’s more clear moving forward. We are also sorry to hear that your experience with the initial service was less than pleasant. We pride ourselves on providing excellent customer service, and we’ll work with our team to address this feedback. On a positive note, we’re glad to hear that our mechanics provided great service. Your feedback is invaluable as we strive to improve every aspect of our business. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out to us directly." This response acknowledges the concerns, shows empathy, and reassures the customer that their feedback is being taken seriously.

March 19, 2025

They serviced me Like a king. I was extremely happy with them. I’d highly recommend them More

by SHLOMIESTAHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alcindor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Shlomie! We're thrilled to hear that you had such a great experience with us. Your recommendation means the world to us. We look forward to serving you again soon!

March 19, 2025

I would highly recommend buying your Honda from this store. My salesperson was nice but the gentleman that did my finance was so professional and understood my credit situation without judgement. Mr Jac More

by bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience, Bella! We're so glad to hear that Mr. Jack and our team made your purchase memorable and comfortable. We pride ourselves on providing professional and understanding service, and it's great to know that we met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

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