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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,252 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,252 reviews

January 18, 2025

Honda dealership is clean the staff is very knowledgeable and helpful, Steve went out of his way to help me on an issue with my car, not what I came for I will always return to your dealership More

by Diane.pierre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Diane! We’re thrilled to hear that you had such a positive experience with our team, and that Steve went above and beyond to help you with your car. It’s great to know you feel comfortable returning to us, and we truly appreciate your loyalty. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future

January 18, 2025

Melanie was very pleasant on the phone in making my appointment for the recall on my car. She even checked with the parts department to verify the part was in stock and called me back. Unfortunately, s More

by ailiou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback, and we sincerely apologize for the confusion and any frustration you’ve experienced. We’re glad that Melanie was pleasant and helpful in scheduling your appointment, but we regret that the information about the recall inspection wasn't clearly communicated. We take your concerns seriously and are committed to improving the transparency and knowledge of our service department. We understand how important trust is, and we want to assure you that we are addressing this to ensure it doesn't happen again. If you'd like to discuss this further or if there's anything else we can do to resolve this matter, please feel free to reach out. Your feedback helps us get better, and we truly appreciate you bringing this to our attention.

January 17, 2025

Phil was so great to work with. He understood what I needed in a car on my budget. He worked with me to get a new car that worked for my family. More

by MEYRING90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience! We're thrilled to hear that Phil was able to find the perfect car for your family within your budget. It's great to know that he took the time to understand your needs and worked with you every step of the way. We appreciate your feedback and are happy that you had a positive experience with us! If you need anything else, don’t hesitate to reach out. Enjoy your new car!

January 17, 2025

I’m disappointed Honda took so long to replace a recall with the fuel pump. They put myself and my family in a dangerous position. Now I don’t know if I would buy another Honda. More

by Stanley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for sharing your feedback, Stanley. We sincerely apologize for the delay in addressing the recall and for any concerns it caused you and your family. We understand how important it is for our customers to feel safe and confident with their vehicles, and we're truly sorry for the inconvenience this situation has caused. Please note that Honda distributes the parts for recalls, and we unfortunately do not have control over when they are sent to us, as they arrive intermittently. We understand this can be frustrating, and we appreciate your patience as we wait for the parts to arrive. We take your concerns seriously and will work to ensure that future recall issues are handled in a more timely manner. We hope you'll give us the opportunity to make things right. If you would like to discuss this further or if there's anything else we can do to address your concerns, please don’t hesitate to reach out.

January 17, 2025

I always have good experiences having my car serviced here. I appreciate the quick communication & updates on my car via text messages. More

by jamie.deng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind feedback, Jamie! We're so happy to hear that you consistently have good experiences with our service department. It's great to know that the quick communication and text message updates help make the process easier for you. We appreciate your continued trust in us and look forward to serving you again in the future!

January 16, 2025

Good job guys I hate the electric suv too big burn too much electricity k More

by aquinesalovelady
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jules Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We appreciate you taking the time to share your thoughts. We understand that preferences vary when it comes to vehicle size and efficiency, and we’re here to help you find the perfect car that fits your needs. If you’d like to explore other options or have any questions, feel free to reach out—we’d be happy to assist you further!

January 15, 2025

Appointment was on time they got me in and out. I would highly recommend them More

by STEVEG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback, Steve! We're glad to hear that your appointment was on time and that you were able to get in and out quickly. We truly appreciate your recommendation and look forward to serving you again in the future!

January 14, 2025

Service was excellent. Very friendly and very efficient. I have used Babylon Honda service department for quite a few years and I’ve never had a problem. More

by jcolletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

You're very welcome! We're grateful for your continued trust in our service department. It means a lot to us that we've been able to consistently provide you with great experiences. If there's ever anything more we can do for you, please feel free to reach out. We're here to help and look forward to serving you again in the future!

January 13, 2025

Very helpful friendly and a pleasure to work with everyone I met. Would buy again at this dealership More

by dopeyraiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind feedback! We're so glad to hear that everyone you met was helpful, friendly, and a pleasure to work with. We truly appreciate your business and would love to assist you again whenever you're ready for your next purchase. Thanks again for choosing us!

January 13, 2025

Prompt and efficient is how I would describe your company.Hope you all have a good year. More

by SPYRBITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback, SPYRBITE! We're thrilled to hear that you found our service prompt and efficient. We really appreciate your kind words and wish you the best for the year ahead as well. If you ever need anything in the future, don’t hesitate to reach out. Have a fantastic year!

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