The New Babylon Honda

I bought a used Ford Expedition that had been traded in on a new Honda. Like most people, I was not thrilled about having to go to a dealer to buy a vehicle. I hate the negotiations and the "add on" sellin on a new Honda. Like most people, I was not thrilled about having to go to a dealer to buy a vehicle. I hate the negotiations and the "add on" selling pressure that invariably comes with getting a new or used vehicle. But, these guys were good and took a "no thanks" without giving me the really hard sell. I bought the truck on Thursday night and picked it up on Saturday. It was nicely detailed and Wayne followed up with me just this morning to make sure all was OK. I gave the price a 4 out of 5 only because they just wouldn't come off the internet price but all in all, I think I got a good price on a really great truck. More

Just picked up a new 2011 Honda Pilot from Babylon Honda. Once again, I had a great experience! This is the 4th vehicle I purchased from Babylon Honda. My salesman (Phil Harvey) is a true professional, de Once again, I had a great experience! This is the 4th vehicle I purchased from Babylon Honda. My salesman (Phil Harvey) is a true professional, delivering exceptional service and price. As in the past, there were no games, pressure or hassles to deal with. The vehicle was delivered in pristine condition and at the time we previously discussed. If you are in the market for a new Honda I highly recommend that you visit Babylon Honda and ask to speak with Phil. With each car I purchased he took time to walk me through the features and assisted me with all the radio, seat, climate control and other settings. In all, this was another positive car buying experience. Thank you Phil and Babylon Honda! More

This is the second time I've been to Babylon Honda and probably not the last! Also the second time I've dealt with Phil Harvey. Smart and knowledgable,and not pushy are only 3 of the characteristics this probably not the last! Also the second time I've dealt with Phil Harvey. Smart and knowledgable,and not pushy are only 3 of the characteristics this man displays.Helpful, thankful we came to Babylon honda, ...I can go on! Buying my Fit was as nice an experience as driving it is. VERY GOOD sales service is why I came back and why I'll return again! Much thanks again to BABYLON HONDA ! More

We leased a car on Monday. We were told they had to get the car and we should have it by Wed or Thurs. On Thurs they said the car was in, but then we were told they didn't have the paperwork. I had chang the car and we should have it by Wed or Thurs. On Thurs they said the car was in, but then we were told they didn't have the paperwork. I had changed plans in order to pick up the car on Thursday, but the on Friday, I changed my physical therapy appointment and then we were told not only didn't they have the paperwork, but they didn't know when it would be in. We can have our deposit back. We went in, got the deposit back, but I had actually ask for a receipt that my charge card was credited the money. Charlie also told us very little about the car on our test drive. They also did absolutely nothing to keep our business. You'd think they would have tried to give us an incentive to wait it out or take a different car. I was unimpressed, especially when I compare with the great service I got around the corner from my house at Honda City of Levittown. More

Great Dealership ! Highly recommended ! I have had a Great Dealership ! Highly recommended ! I have had a great experience at this dealership. The Sales staff was really nice and friendly , they took s Great Dealership ! Highly recommended ! I have had a great experience at this dealership. The Sales staff was really nice and friendly , they took sometime got to know our requirements and in no time they had a perfect car that met our requirements. I would highly recomment Phil Ciavarelli. We bought a car the next day and they were not pushy at all , they gave us time to think and when we were ready they were more than happy to help us. Unlike other reviews I have read about them they surpassed all my expectations. More

I went to Babylon Honda recently to lease a new 2011 Odyssey. I was quoted a price by the sales rep and was told that the price was good for "today only". I didn't want to get the car right then and t Odyssey. I was quoted a price by the sales rep and was told that the price was good for "today only". I didn't want to get the car right then and there and didn't appreciate the pressured sales tactic either. I called back the next day and negotiated with the same sales person Al Lepler, the same price from the day before. Al told me "no hidden fees....the price was the price." When I showed up to pick up the car I was presented with the paperwork and they wanted an additional $70 upfront. I told Al that I didn't agree to that with him and he said he would speak with the manager. The manager, Joe, came over to me and told me he wasn't budging over the additional $70. He said that the original deal from the previous day was no longer good and he wanted the additional $70. I told him that Al and I had agreed to lower price, which Al agreed to again in front of Joe, but the manager was not swayed. So I walked away from the deal at Babylon Honda. Joe was very abrasive over the whole thing. He was totally unprofessional. He acted like it was my fault. Joe seems to have never heard of the phrase "the customer is always right." If he dealt with all of his customers the way he dealt with me, I can't imagine that anyone would ever go there. Why Joe would walk from a sale over a sum of $70 that was agreed to by myself and the salesperson is beyond my comprehension. The tone starts at the top, and if Joe epitomizes Babylon Honda I would caution all of you to NEVER, EVER go there. This place is totally shady. More

THIS WAS THE BEST PLACE FOR ME TO BUY MY CAR I WENT TO TO OTHER STORES ATLANTIC AND HUNTINGTON BECAUSE THE CLAIMED THEY WERE ALL FOR THE CUSTOMER AND NUMBER 1 IN THE COUNTRY AND BABYLON FAR SURPASTED THEM AS OTHER STORES ATLANTIC AND HUNTINGTON BECAUSE THE CLAIMED THEY WERE ALL FOR THE CUSTOMER AND NUMBER 1 IN THE COUNTRY AND BABYLON FAR SURPASTED THEM AS FAR AS INTEGRITY AND PRICE THEY DIDNT PLAY THAT DELIVERY AND PPREPARATION CHARGE GAME OR THE ADMINISTRATION GAME BUYERS BEWARE OR ATLINCT AND HUNTINGTON HONDA . BABYLON SERVICE FOR THERE CARS IS EXCELLENT I LIVE CLOSE TO NARDY HONDA AND I DRIVE ALL THE WAY TO BABYLON FOR MY SERVICE THE GUYS THERE GO OUT OF THE WAY TO HELP AND THE SEVICE MANAGERS COME OUT TO ANSWER ANY QUESTIONS THAT I MAY HAVE THAT THE OTHER GUYS CANT EXPLAIN ,AND WHEN I HAD AN ISSUE THERE ITS WAS HANDLE IN IN TIME SENSITIVE MANOR A++ FOR BABYLON HONDA More

Do NOT EVER bring your car here for service. They recommend unnecessary maintenance and repairs. Their routine maintenance packages include unneeded services too. DO NOT approve any of their recomm recommend unnecessary maintenance and repairs. Their routine maintenance packages include unneeded services too. DO NOT approve any of their recommendations without first researching it yourself. More

The price I was given in a writing and confirmed to be a "Cash price" rather than "Finance" turned out to be a "Finance" price once I've got to this dealership. As I was explained, the salesperson who gave "Cash price" rather than "Finance" turned out to be a "Finance" price once I've got to this dealership. As I was explained, the salesperson who gave me the original quote didn't know what she was talking about :-). The vehicle I looked at had a trunk lock defect and lots of rust on the wheels. No alternatives were available to look at the time and the salesman I dealt with didn't really care much weather I'd buy something from him or not. I wouldn't bother to revisit this place. More

This is the third CRV purchased from Babylon Honda; the second time working with Phil H.I went shopping for a new CRV at two other dealers( was also trading in aan 'o6 CRV) received what appeared to be second time working with Phil H.I went shopping for a new CRV at two other dealers( was also trading in aan 'o6 CRV) received what appeared to be competitive price and found Babylon gave the best deal. I would srongly suggest you shop around and then see what Babylon Honda can do. I have had excellent experiences each time I purchased an auto; no last minute changes to the deal and they seem easger to make a sale. As far as the service department is concerned; last week went to have an oil change on an older CRV, manager told me not to have the work done since it was too soon. How often do you find a sevice department turn down work? More