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The New Babylon Honda

West Babylon, NY

4.6
5,195 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,195 reviews

December 16, 2013

My experience with Ted Hanlon was dissapointing. Initially things were going well, but as we got closer to finalizing the deal, the car that Babylon Honda said was coming to the lot turned out not t More

by Patty9855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 16, 2013 -

The New Babylon Honda responded

Patty9855, My name is David Archer, Customer Relations Manager for Babylon Honda. I am surprised to see this unflattering review of Ted Hanlon and am sorry that you were disappointed with your experience with him. Usually, if we do not have a vehicle in stock, we will try to get the color of your choice from another dealership. This is standard practice and all dealerships will go out to get a certain color combination from another dealership in order to satisfy their customers. I know Ted goes above and beyond to please his customers and he has the reviews to prove it. Currently Ted has 51 reviews online and they are all 5.0 out of 5.0. He is the highest rated salesperson here and is within the top 200 nationally for customer satisfaction. Here is a link to Ted Hanlon's review page, http://www.dealerrater.com/sales/Ted-Hanlon-review-140198/. I want to personally apologize for any misunderstandings there might have been and try to make amends with you in order to be able to win you back the next time you are looking for a Honda. Please feel free to contact me directly with any other issues or if there is anything further we can do to assist you. Thank you for your time and feedback!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154 davidarcher@babylonhonda.com

Dec 19, 2013 -

Patty9855 responded

Dealer Rater asked me to respond, so I am. It also seems that these ratings for your dealership are a bit inflated / exaggerated. Most people just move on. But you seem to have all of these 5 Star ratings. Seems hard to believe. People don't usually write positive reviews. They write reviews when they are angry. Generally speaking, no reviews is usually a good sign. An excessive amount of positive (5 Star) reviews is highly suspicious. So I had to provide my review. And what an ordeal just to place a review! It's like jumping through hoops and ladders just to get my review posted. My review stands.

December 09, 2013

I really Like buying my Honda Civic from Luisa Garfinkel. She was very helpful, professional, and knowledgeable. She made everything so simple. I enjoy the experience of buying a car from her. I would recomm More

by tdoroska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luisa Garfinkel
Jan 30, 2014 -

The New Babylon Honda responded

tdoroska, Thank you so much for sharing your positive experience here at Babylon Honda!! We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

December 09, 2013

It was the best car buying experience I've ever had. Ted was competent, efficient, and extremely easy to deal with. In addition, he offered the most competitive price on a 2013 Civic. More

by eservi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 07, 2013

The main reason we go to Babylon Honda is because we trust Phil. He is always honest and straight forward with us. I was in a situation where I was screwed with a lease I was stuck in. Phil walked me More

by thechadap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2014 -

The New Babylon Honda responded

thechadap, Thank you so much for sharing your positive experience here at Babylon Honda!! Phill Harvey is great and we are lucky to have him here. We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

December 04, 2013

I have been a Babylon Honda Customer for 30 years!!! Staff at Babylon Honda has always been and still is professional and genuine. No fast talking scamming goons at THIS dealership. Harold was my sale More

by rosaria1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOhn Maynes
Jan 30, 2014 -

The New Babylon Honda responded

rosaria1957, Thank you so much for sharing your positive experience here at Babylon Honda!! Babylon Honda strives to make customers happy and the visit a memorable one (in the good way). We appreciate your comments, they mean the world to us. We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

December 04, 2013

I have always been very apprehensive when purchasing a car, I have always seemed to have the worst luck! My husband and I bought a 2009 Honda Accord and couldn't be happier! Dani made us feel comfortable More

by kwick82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2014 -

The New Babylon Honda responded

Kristen, Thank you so much for sharing your positive experience here at Babylon Honda!! Dani is great and we are very happy to have her here. We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

December 02, 2013

I recently purchased a Honda Civic SI from John Liggio at Babylon Honda. I've never had a Honda before and I have to say my salesman, John Liggio, was terrific. He was very helpful and knowledgeable. He a More

by Kmonta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liggio
Jan 30, 2014 -

The New Babylon Honda responded

Kmonta, Thank you so much for sharing your positive experience here at Babylon Honda!! We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

November 30, 2013

The dealer was very easy to work with and was able to handle all of my needs. They got me the car i wanted and at a good price. More

by akudrycki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Schwimmer
Jan 30, 2014 -

The New Babylon Honda responded

akudrycki, Thank you so much for sharing your positive experience here at Babylon Honda!! We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

November 29, 2013

Anthony and Charlie are cordial, knowledgeable, and personable when they worked with my husband and me. Anthony showed us used cars that fit my needs and Charlie pointed out the features of leasing or More

by jasey87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Buonadonna
Jan 30, 2014 -

The New Babylon Honda responded

jasey87, Thank you so much for sharing your positive experience here at Babylon Honda!! We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

November 25, 2013

Harold Steinberg was amazing to work with. he came highly recommended and i can see why. He was friendly, knowledgable and corteous. Made trading in our old lease and getting a new one a quick and easy tran More

by rayasoffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2014 -

The New Babylon Honda responded

rayasoffer, Thank you so much for sharing your positive experience here at Babylon Honda!! We look forward to working with you again soon!! David Archer Customer Relations Manager Babylon Honda 631-669-8800 x 154

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