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The New Babylon Honda
West Babylon, NY
5,293 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,293 reviews
February 20, 2019
Two cars Bought two new cars. Thad and others spent a lot of time working with us to seal the deal. Friendly..helpful. came through for us. We hav had a ten ye Bought two new cars. Thad and others spent a lot of time working with us to seal the deal. Friendly..helpful. came through for us. We hav had a ten year relationship with this dealer and the new service center. More
by WAM57WAM
Verified CustomerEmployees Worked With
Thaddeus Brewer
February 20, 2019
Very pleasant and professional My experience was very professional as well as friendly and very comfortable and competent I have recommended this dealership to family members, and My experience was very professional as well as friendly and very comfortable and competent I have recommended this dealership to family members, and friends looking for a new car. More
by IRENE030303
Employees Worked With
John Liggio, Phil Nociforo
February 20, 2019
Best Honda Service I have a Honda Odyssey and a Honda Fit. I bought them and I service them at Honda Babylon for almost 15 years. They are friendly, honest and reliable. I have a Honda Odyssey and a Honda Fit. I bought them and I service them at Honda Babylon for almost 15 years. They are friendly, honest and reliable. They do a very good quality work in a timely manner. I also tried other Honda dealerships, but I always go back to Babylon Honda. They are the best. More
by PMTIBOR
Employees Worked With
Fenix Villar
February 20, 2019
Tommy was AMAZING! This was the best car leasing experience I have ever had! Tommy smiled the whole time and was extremely polite and easy to work with. This was the best car leasing experience I have ever had! Tommy smiled the whole time and was extremely polite and easy to work with. More
by KMoon
Employees Worked With
John Liggio, Tom Freyer
February 20, 2019
Attempts to email manager have yielded no results I felt it necessary to bring to your attention a lapse of transparency in the customer service I received after dropping my car off on Monday Feb. 4th I felt it necessary to bring to your attention a lapse of transparency in the customer service I received after dropping my car off on Monday Feb. 4th at around 11:00am. I was told by your associate that the technician would "take a look at it" and they would get back to me. No time frame was offered. As the hours passed, I received no updates on the status of my vehicle. After about 6 hours I tried to contact the center to see if the car would be kept overnight so that I could make any necessary arrangements for the next days commute. Any attempts to call the center or my service advisor either went to an answer machine or a busy tone. I left multiple messages up until the center closed. My car was kept overnight, which I was never informed could be a possibility. The next day I had still not received any communication. Any attempts to get though to someone was met with the same thing; a busy tone or answering machine. I decided I had to show up in person to see what was going on with my vehicle. At that point, it had been kept for 24 hours without anyone contacting me and I was ready to take my car and business elsewhere. Upon my arrival, I was told that my "timing was perfect" and the car was just looked at by the technician and ready to be fixed, completely disregarding the fact that I’ve been leaving messages trying to get in touch with anyone who could tell me anything. After voicing how unhappy I was and that I’d like to take my car back, I was then told that I could not take my car without paying the diagnostic fee. Mind you at this point I had received no information on my car and simply wanted to take it and leave. From where I stand if i had turned around 5 minutes after dropping off the car and decided to take it elsewhere, you would have to honor my request. Why would it be different if its 24 hours later and I've received no updates, and you've done nothing as far as I can see? So 24 hours after being left in the dark, unable to contact anyone, I am now being threatened with having to pay a fee just to take my car back and leave. I feel like I was left with no choice but to pay to finish the job. In retrospect I should have had the repair done elsewhere and simply refused your diagnostic fee at all costs. I feel I was seriously misled and mistreated. The manner in which your associate acted was completely unprofessional. I will no longer be returning to Babylon Honda. This experience is completely unacceptable for a certified Honda service center. I hope that for future customers, this communication issue will be resolved. P.s. I’d also like to add that it took almost a week and four rejected email addresses for me to finally get one that worked from whoever manages the service follow-up email account. I have not heard back. More
by Gladys127
Employees Worked With
Steven Ferchak
February 20, 2019
Great job with my service needs Steve was super efficient and helpful and knew me and my car well. I did not wait for my car, but it wa still does in a timely manner. Steve was super efficient and helpful and knew me and my car well. I did not wait for my car, but it wa still does in a timely manner. More
by mwcsorba
Employees Worked With
Steven Ferchak
February 17, 2019
Great Experience Tom Freyer was great. He ran different options for me and helped me lease the car I wanted at a price I could afford. I hope to deal with him again in Tom Freyer was great. He ran different options for me and helped me lease the car I wanted at a price I could afford. I hope to deal with him again in the future and highly recommend others go to him if they are looking to lease a Honda. More
by KATIE BELECKAS
Employees Worked With
Tom Freyer
February 16, 2019
Always A Great Experience! Having my car serviced at Babylon Honda is always a great experience! My adviser, Reed Cronin, is always a pleasure to deal with, the waiting area is Having my car serviced at Babylon Honda is always a great experience! My adviser, Reed Cronin, is always a pleasure to deal with, the waiting area is comfortable, and the staff is responsive and friendly. I find them to be honest, capable and efficient. More
by cyberpags
Employees Worked With
Reed Cronin
February 16, 2019
leasing a new car I went in yesterday to Babylon Honda a bit stressed out...my car had been totaled by a drunk driver and my car rental was going to run out next Sunday I went in yesterday to Babylon Honda a bit stressed out...my car had been totaled by a drunk driver and my car rental was going to run out next Sunday....So I was a little stressed to say the leaset...I ended up walking out with a beautiful 2018 Honda Civic Hatch Sport....my salesperson, Philip Nociforo, was thorough, so nice and very professional and made my experience pretty painless....I would absolutely recommend Philip Nociforo and the whole team at Babylon Honda...I am very satisfied....thank you sue simes More
by sue
Employees Worked With
Phil Nociforo
February 16, 2019
Fast service and very nice waiting area Oil change and overall inspection was performed in under an hour. Check out and payment was very quick. Fenix was very knowledgeable about the recent Oil change and overall inspection was performed in under an hour. Check out and payment was very quick. Fenix was very knowledgeable about the recent Honda recalls issues that have been the media; my vehicle was affected. More
by jjb835
Employees Worked With
Fenix Villar
