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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,252 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,252 reviews

February 13, 2025

Fast, friendly, and efficient service especially 730AM after Super Bowl Sunday will be back again More

by Catherine taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who does initial check in didn't remember name also very fast, efficiency and friendly
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Catherine, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a fast, friendly, and efficient service—especially with such an early start after Super Bowl Sunday! We strive to make every visit as seamless and positive as possible, and it’s great to know that we met your expectations. We look forward to welcoming you back in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

February 11, 2025

Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 10, 2025

Abraham was knowledgeable and understand with my questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me More

by heriberto_pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Heriberto, Thank you for sharing your experience with us! We’re thrilled to hear that Abraham was able to assist you with your questions in such a knowledgeable and understanding manner. His attentiveness and hospitality are qualities we strive for with all our customers, and it’s great to know he made a positive impression. We’re also pleased that Abraham took the extra step to keep you informed about available discounts and ensured a smooth transition to the next team member before he left for the day. If you need anything further or have any questions, please feel free to reach out. We’re here to help!

February 10, 2025

I had an issue with my car however phil was on top of it and it was quickly resolved More

by DUSTINALONZO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Dustinalonzo1, Thank you for sharing your experience with us! We’re glad to hear that Phil was able to address and resolve the issue with your car quickly. It’s always our priority to provide prompt and effective solutions for our customers, and we’re happy to know that your concern was handled efficiently. If you need anything further or have any other questions, please don’t hesitate to reach out. Best regards, Chaneen Foulke Business Development Manager The New Babylon Honda

February 10, 2025

Jon Ceballos was a great sales person. He was very patient, knowledgeable and best of all he didnt pressure me. I ended up leasing an hrv with them. More

by Amber A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon ceballos
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Amber, Thank you for taking the time to share your experience! We’re so glad to hear that Jon Ceballos provided you with a positive, pressure-free experience. It’s wonderful to know that his patience and knowledge helped make your decision to lease the HR-V a smooth one. We truly appreciate your feedback and are grateful for the opportunity to assist you. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new HR-V, and we look forward to serving you again in the future! Best regards, Chaneen Foulke Business Development Manager The New Babylon Honda

February 08, 2025

We love the New Babylon Honda dealership. Everyone is so friendly and helpful. Phil Harvey is the best, we just love him. He goes above and beyond for his clients. And salesman Kelvin Pera More

by Nspatafo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in finance was extremely helpful and did a good job closing the deal.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience at the New Babylon Honda dealership. Phil and Kelvin are truly wonderful team members, and we’re so glad their friendly, helpful, and knowledgeable service made a lasting impression. We’ll be sure to pass along your praise to both of them. We’re lucky to have such great people on our team, and we truly appreciate your feedback. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride!

February 05, 2025

Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! More

by SRGSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Vanessa provided you with such great service. Her knowledge, clear communication, and customer-focused approach are exactly what we strive for, and we're lucky to have her on our team! We’ll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out—she’s always here to help!

February 03, 2025

Brian was very helpful and knowledgeable about cars; his demeanor gave me confidence that I chose the right car. Handsome squidward in the finance department was quite rude and the only portion of the exper More

by marialena.psaltis97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you for sharing your feedback! We’re glad to hear that Brian provided you with helpful and knowledgeable service and made you feel confident in your car choice. However, we're sorry to hear about your experience with our finance department. That’s definitely not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll be sure to look into it so we can improve. We truly value your input and hope to have the chance to serve you and your loved ones in the future.

February 03, 2025

Melanie is always very courteous and professional. She is a great asset to the service department. Always keeps me informed as to the progress of my vehicle which I feel is very important to any cus More

by JDIDOMENICO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sweeney
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for your kind feedback! We're thrilled to hear that Melanie and Rob have provided you with excellent service. We take great pride in having a team that’s both professional and knowledgeable, and it’s wonderful to know that their efforts have made a positive impact on your experience. We truly appreciate your loyalty to Babylon Honda and look forward to continuing to serve you in the future!

February 03, 2025

Brian was amazing. We came in with the intention to lease and walked out with a car that night. He helped with the paper work expedited the process even after we left t More

by shazmah2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for sharing your experience! We’re so happy to hear that Brian went above and beyond to help you find the perfect car and made the entire process smooth and efficient. It’s also great to hear that Jose and Andre contributed to making your experience even better. We truly appreciate your kind words and will make sure to pass them along to the team. Enjoy your new car, and we look forward to serving you again in the future!

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